Bellhops is here to help you navigate your upcoming relocation, with the hopes that they can make it a simple and enjoyable experience rather than a stressful one. This tech-savvy moving company allows you to book your move online, through an app, or over-the-phone in less than 15 minutes. Arrange for hourly, local, or long-distance moving services, then add on options like driving and delivery, packing services, and packing supplies. This nationwide mover operates in dozens of cities across the U.S., including Baltimore and Rockville, MD, Washington D.C., and several locations in Northern Virginia. Worried that technology will lead to an impersonal moving experience? Don't! This people-centric mover provides ongoing support throughout your move and provides enthusiastic pros to get the job done right.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Annapolis, Westminster, Hanover, Bel Air, Taneytown, StewartstownShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Laboronly Moving
- Local Moves in specific states (Alabama, Arizona, California, etc.)
- Long Distance Moves in specific states (Alabama, Arizona, California, etc.)
- Hourly Labor for athome projects
- Customized Service for any size of move and budget
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving receives highly positive remarks for their professionalism, efficiency, and customer service, with several instances of dissatisfaction being noted due to concerns such as dishonesty and damage to items.
Recent Reviews Mention...
“Dishonest company and stole from me.”
“seamless move speaks to high quality service”
“the overall experience was highly disappointing”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving generally receives positive feedback for being on time, although there are some instances of tardiness and cancellations that negatively impact the perception of their timeliness.
Recent Reviews Mention...
“the truck arrived 1 hour late”
“only driver was on time, 3 showed up late”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving generally receives praise for competitive pricing and exceptional value, though there are a few reports of customers experiencing higher than expected costs for the services provided.
Recent Reviews Mention...
“Charged me over $500 for a move that never occurred.”
“expensive for the service provided”
“incredibly competitive and great value”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving has received mixed feedback with a number of customers praising their reassurance, great customer service, and effective communication throughout the moving process, but also facing criticism for issues such as long phone wait times, unhelpfulness, and lack of resolution or follow-up, leading to a polarized sentiment.
Recent Reviews Mention...
“customer service reps reassured my concerns via calls”
“Promised 48 hour return, ended up being about another month.”
“left me on the phone for four hours”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving appears to have inconsistent practices as multiple customers report being charged extra or not receiving full refunds, although a few have mentioned accurate estimates or receiving discounts.
Recent Reviews Mention...
“failed to provide the scheduled service”
“Only issued me about $75 credit instead of full refund.”
“charged an additional $300 without my consent”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving generally receives high praise for quick and efficient moves, though there have been a few instances of dissatisfaction related to slower-than-expected service.
Recent Reviews Mention...
“late start, unnecessary stops, phone use during move”
“took simple pieces, moved it, lost screws”
“able to get it done in about 5 and a half hours”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving generally receives high praise for their staff's positive attitudes and professional manners, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Nasir and Devon were a joy to work with”
“attitude "dont want to work"”
“one mover, Steven, start shouting in hallway”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving receives mixed reviews with a substantial number of customers expressing high satisfaction and loyalty, while a notable minority share strong dissatisfaction and a reluctance to rehire.
Recent Reviews Mention...
“cancelled and chose a different mover”
“wouldn't suggest them and advise everyone to stay away.”
“will definitely use Bellhop again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving generally receives high praise for their professional, efficient, and helpful team, though there are several concerning reports of unprofessional behavior and unpreparedness.
Recent Reviews Mention...
“Came unprepared to move heavy equipment.”
“professional and efficient”
“movers were on the phone, unprofessional conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving has received mixed feedback but predominantly negative experiences, with some customers appreciating prompt and satisfactory resolutions while many others have reported a lack of responsibility, slow or unhelpful claims processes, and inadequate attempts at reconciliation for various issues.
Recent Reviews Mention...
“failed to correct the issue promptly”
“No willingness to issue a full refund.”
“did not try to reconcile unwarranted charge or damages”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving has received a mixture of reviews with many customers praising their respectful and careful treatment of belongings, yet a significant number of reports indicate dissatisfaction due to damage and improper handling.
Recent Reviews Mention...
“took extra care to organize storage unit”
“multiple pieces of furniture were damaged”
“items moved not handled properly”
Customer Insights
Cost: $ 953.00 from 5 reviews
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 2 hours from 20 reviews
Great Crew Members
| Nasir, Devon | professional, efficient, and joyful to work with |
| Alex, Rob | seemed nice enough but relatively incompetent |
| Tyreke, Nasir | lead guy Tyreke and Nasir especially good |
| Steven,Nasir,Ricardo,Tyrell | awesome and careful, very nice, fast |
| Jean, Breon, Shakir | able to load all heavy furniture and more |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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