Childs Express Inc, based in Baltimore, Maryland, has been a premier moving company for over 120 years. This family-owned and operated business has been providing top-quality services across five generations. They offer local household moving, long distance moving, designer delivery, and warehousing services. The company had its beginnings during the 1890s as a general hauling and cargo trunk transportation business and has since expanded into a full service household goods moving and furniture delivery service. With a strong focus on family values, integrity, and hard work, Childs Express Inc sets itself apart from its competitors.
Childs Express Inc
About Childs Express Inc
Additional Cities Served: Aberdeen, Havre de Grace, Bel Air, Shrewsbury, New Windsor
Moving Services
- Local Moving
- Long Distance Moving
- Delivery & Warehousing
- Household Moving
- Furniture Delivery
- Designer Delivery
- Piano Moving
- LastMinute Moving
- Small Appliance Moving
- Commercial Moving
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Childs Express Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.52/10
Nationwide Average: 8.44/10
Childs Express Inc receives mixed reviews, showcasing experiences of excellence and professionalism in many instances, while also facing criticism for damage, overcharging, and inconsistency in service quality.
Recent Reviews Mention...
“great service”
“best experience from 6 relocations”
“best experience from the 6 relocations in 17 years”
2. Punctuality
7.8/10
Nationwide Average: 8.07/10
Childs Express Inc shows a mixed performance with instances of perfect timing and quick service alongside significant delays and failures to communicate arrival times.
Recent Reviews Mention...
“perfectly executed planned timing”
“perfect execution of planned timing”
“moves were timely”
3. Affordability
4.24/10
Nationwide Average: 7.69/10
Childs Express Inc is considered expensive and overcharging, though there is a single instance of a customer being charged less than the initial quote.
Recent Reviews Mention...
“very expensive for service provided”
“beat all the competition when it came to price”
“they overcharged me”
4. Communication
6.49/10
Nationwide Average: 7.53/10
Childs Express Inc receives mixed feedback, showcasing instances of excellent decision-making and customer service, alongside criticisms of poor communication and unresponsiveness to concerns.
Recent Reviews Mention...
“clearly labeled and packed all belongings”
“operator disregarded my complaint”
“foreman made great decisions and communicated well”
5. Stick to Prices
3.87/10
Nationwide Average: 5.99/10
Childs Express Inc has overwhelmingly disappointed customers by frequently charging beyond the initial quotes, though there is a rare instance of charging less.
Recent Reviews Mention...
“operate with honesty and integrity”
“Charged more than estimate”
“charged extra beyond the quoted price”
6. Speed
7.18/10
Nationwide Average: 8.58/10
Childs Express Inc generally receives praise for efficient and quick service, though there was a notable exception where the move significantly exceeded the expected time.
Recent Reviews Mention...
“handled moves timely”
“Everything took longer than anticipated”
“managed to get all the furniture moved efficiently”
7. Friendliness
8.58/10
Nationwide Average: 8.91/10
Childs Express Inc is predominantly praised for its polite, respectful, and friendly staff, despite a few instances of inconsistent behavior from some members.
Recent Reviews Mention...
“extremely nice”
“they were kind and funny ”
“Great people”
8. Will Hire Again
7.38/10
Nationwide Average: 8.18/10
Childs Express Inc receives mixed feedback, with a strong showing of customer loyalty and satisfaction from numerous clients who express a definite willingness to rehire, counterbalanced by a segment of customers who voice strong dissatisfaction and a refusal to use or recommend their services again.
Recent Reviews Mention...
“would hire again”
“would be our first choice for another move”
“would be our first choice for future moves”
9. Professionalism
7.54/10
Nationwide Average: 8.31/10
Childs Express Inc receives a mix of high praise for efficiency, handling of requests, and white glove deliveries from most reviewers, albeit with noteworthy instances of negligence, incompetence, and disregard for instructions by some team members.
Recent Reviews Mention...
“professional handling of both home and office moves”
“were professional”
“moving crew handled our move with a professional attitude”
10. Conflict Handling
3.6/10
Nationwide Average: 4.07/10
Childs Express Inc shows an overwhelmingly negative response in addressing issues and compensating for damages, with a rare instance of rectifying a mistake.
Recent Reviews Mention...
“more than willing to offer assistance”
“operator disregarded my complaint”
“refused to inspect or review damages”
11. Precision & Care
6.36/10
Nationwide Average: 8.01/10
Childs Express Inc has received mixed reviews, with some customers appreciating their carefulness while others report significant damage and mishandling of their belongings.
Recent Reviews Mention...
“packed with incredible care and no damage”
“no damage to belongings or either house”
“all belongings were treated with care”
Great Crew Members
| Calvin, Shawn, Dorian | kind, funny, professional, and advised to take breaks |
| Tim, Xavier | foreman was wise and they both did perfectly |
| Anne | helped locate and expedite missing base delivery |
| Alex | most professional and managed a complex task efficiently |
| David Childs Jr. | Figured out how to move a challenging desk |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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