Pauly's Movers is a moving company based in Baltimore, Maryland that offers services in the surrounding areas, including Washington DC and Northern Virginia. Although the precise year of establishment is not stated, the company provides local and long-distance services for both residential and commercial moves. They compete among other movers in Baltimore, MD, offering professional packing and unpacking services to reduce stress and save time during relocation processes. Pauly's Movers prides itself on high-quality, trustworthy services, with a team of highly trained individuals dedicated to making every move efficient, as evidenced by their excellent 4.7 out of 5 stars rating from 190 third-party reviews.
Pauly's Movers
About Pauly's Movers
Additional Cities Served: Annapolis, Westminster, Elkton, Thurmont, Sykesville, Stewartstown
Moving Services
- Local residential moves
- Commercial or office move relocation
- Packing services
- Long distance moves
- Crosscountry moves
- International moves
- Lastminute moves
- Furniture moving
- Hourly moving services
- Commercial moving.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Pauly's Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.57/10
Nationwide Average: 8.44/10
Pauly's Movers is overwhelmingly criticized by customers for issues such as deceptive practices, poor service, and overcharging, despite a few instances of praise for individual movers' efforts.
Recent Reviews Mention...
“loved the service provided”
“they did great”
“they moved my stuff with great care”
2. Punctuality
6.34/10
Nationwide Average: 8.07/10
Pauly's Movers consistently struggles with timeliness, experiencing numerous instances of late arrivals and scheduling mishaps, despite a few reports of accommodating and on-time service.
Recent Reviews Mention...
“They were on time”
“they were on time”
“on time”
3. Affordability
4.14/10
Nationwide Average: 7.69/10
Pauly's Movers is predominantly criticized for significantly overshooting initial cost estimates, resulting in charges that are often more than double the quoted price, thereby challenging their affordability.
Recent Reviews Mention...
“affordable”
“fair pricing”
“gave me a great rate”
4. Communication
5.23/10
Nationwide Average: 7.53/10
Pauly's Movers overwhelmingly struggles with responsiveness, honesty, and efficiency, despite a few isolated instances of polite and attentive interactions.
Recent Reviews Mention...
“manager was very helpful”
“reliable”
“communicated and reassured during move”
5. Stick to Prices
2.2/10
Nationwide Average: 5.99/10
Pauly's Movers consistently fails to honor their initial quotes, frequently charging customers significantly more than originally stated, leading to widespread dissatisfaction.
Recent Reviews Mention...
“they add 400 or more to the move”
“did not stick to quoted prices”
“additional prices were added before unloading”
6. Speed
6.48/10
Nationwide Average: 8.58/10
Pauly's Movers is overwhelmingly criticized for being inefficient, slow, and often not completing the job as expected, despite one instance of commendable speed.
Recent Reviews Mention...
“moved furniture quickly”
“great teamwork and time management”
“required multiple trips and failed to move everything”
7. Friendliness
8.54/10
Nationwide Average: 8.91/10
Pauly's Movers seem to provide polarizing customer experiences; while some customers rate them highly for exceptional respect and politeness, a larger number express severe dissatisfaction due to perceived disrespect, unfriendly behavior, and in some cases, aggressive conduct.
Recent Reviews Mention...
“great attitudes”
“guys were professional and detailed”
“they are friendly”
8. Will Hire Again
7.26/10
Nationwide Average: 8.18/10
Pauly's Movers overwhelmingly receives poor feedback, indicating most customers would not consider using their services again.
Recent Reviews Mention...
“will use this service again because of Frank”
“would hire again”
“they did great”
9. Professionalism
6.55/10
Nationwide Average: 8.31/10
Pauly's Movers consistently displays a deep lack of professionalism, with complaints ranging from crew unpreparedness, dishonesty, and being under the influence, to engaging in unprofessional activities such as spending excessive time on personal calls and being disorganized.
Recent Reviews Mention...
“crew was professional”
“we're very professional”
“crew conducted themselves professionally”
10. Conflict Handling
1.83/10
Nationwide Average: 4.07/10
Pauly's Movers overwhelmingly demonstrates a persistent lack of effort to address and resolve customer complaints and issues, as reflected in numerous statements of dissatisfaction and neglect.
Recent Reviews Mention...
“failed to compensate for damages properly”
“did not attempt to rectify deposit issue”
“company was very persistent on not refunding”
11. Precision & Care
5.5/10
Nationwide Average: 8.01/10
Pauly's Movers consistently fails, demonstrating a pattern of damaging property, careless handling, and overall disregard for clients' belongings.
Recent Reviews Mention...
“moved my stuff with the upmost care”
“handled items with care”
“moved my expensive valuables safely”
Customer Insights
Cost: $ 1562.00 from 24 reviews
Local Move Duration: 4.75 hours from 10 reviews
Great Crew Members
| Frank | manager was very helpful and accommodating |
| Karem, Nare | Karem and Nare were great |
| Sean, Allen, Markland | Professional and patient during emotional move |
| Pauly | impress me with their manner, friendly understanding |
| Felix,Trevon,Dorian | very pleased with the job done |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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