Stewart Moving & Storage is a family-owned and operated moving company with over 20 years of experience. Based in Midlothian, VA, they have 12 warehouse locations in 5 states and serve areas including Richmond, Portsmouth, Jacksonville, Pensacola, Raleigh, Fayetteville, Baltimore, Dover, and St. Petersburg. They offer a range of services such as local, long-distance, interstate, and international moving, packing and supplies, short and long-term storage, and state-of-the-art secure warehouse facilities. The company focuses on providing seamless moving solutions through their core values of truth, honesty, integrity, diligence, and training. Stewart Moving & Storage initially started as a military mover, and they are proud to serve service members and their families.
Stewart Moving & Storage
About Stewart Moving & Storage
Additional Cities Served: Middletown, Aberdeen, Elkton, Havre de Grace, Bel Air, Mount RainierShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- International Moving
- Packing & Supplies
- Short & Long Term Storage
- State of the Art, Secure Storage Warehouse Facilities
- Trained, Professional Moving Teams
- Full & a la Carte Services to meet your needs
- Commercial Moving
Awards
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Summarized Review of Stewart Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stewart Moving & Storage consistently provides professional, efficient, and highly praised moving services, with the vast majority of feedback highlighting positive experiences and exceptional customer care.
Recent Reviews Mention...
“Service was great”
“great experience with Stewart”
“phenomenal service”
2. Punctuality
Nationwide Average: 8.07/10
Stewart Moving & Storage generally maintains a high level of timeliness, despite a few reports of significant delays and poor communication.
Recent Reviews Mention...
“they called to give a heads up about delay”
“delayed by HOURS”
“professional, punctual”
3. Affordability
Nationwide Average: 7.69/10
Stewart Moving & Storage receives mixed reviews with some customers finding great value and reasonable prices, while others report being charged significantly more than initially quoted.
Recent Reviews Mention...
“exceptional move for a reasonable price”
“charged $600 more than estimate”
“good value for money”
4. Communication
Nationwide Average: 7.53/10
Stewart Moving & Storage generally excels, with numerous customers praising their responsiveness, clear and thorough updates, and professional interactions, though a few reports mention issues with communication gaps and unaddressed concerns.
Recent Reviews Mention...
“kept me informed and explained everything”
“they communicated with me throughout the day”
“took the time to call and give ETA”
5. Stick to Prices
Nationwide Average: 5.99/10
Stewart Moving & Storage receives mixed reviews with several instances of pricing being better than expected, but also notable occurrences of prices exceeding initial quotes.
Recent Reviews Mention...
“pricing was actually less than quoted”
“did not stick to the quoted price”
“transparent and honest”
6. Speed
Nationwide Average: 8.58/10
Stewart Moving & Storage overwhelmingly impressed customers with their rapid, efficient service, despite a couple of instances where tasks took longer than expected.
Recent Reviews Mention...
“they were both fast”
“extremely hard working and efficient”
“took longer than a couple hours to finish”
7. Friendliness
Nationwide Average: 8.91/10
Stewart Moving & Storage overwhelmingly exhibits professional, respectful, and exceptionally friendly service, making interactions comfortable and positively memorable for customers, despite isolated instances of unprofessionalism and rudeness.
Recent Reviews Mention...
“they were friendly”
“everyone was incredibly professional”
“calm and kind energy from movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Stewart Moving & Storage overwhelmingly receives strong endorsements for their services, with an almost unanimous consensus among clients expressing eagerness to utilize or recommend their services in the future.
Recent Reviews Mention...
“would hire again”
“would hire again”
“Would highly recommend to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Stewart Moving & Storage is overwhelmingly praised for its crew's professional demeanor, respectful and hardworking attitude, with only a few isolated instances of unprofessional behavior mentioned.
Recent Reviews Mention...
“everyone took pride in their work”
“professionalism is top-notch”
“crew was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stewart Moving & Storage exhibits a stark divide in customer experiences, with some praising their proactive problem-solving attitude while a significant number criticize their lack of accountability and assistance in resolving issues.
Recent Reviews Mention...
“no attempt to right damaged items”
“no accountability, claims handled very late”
“unhelpful with filed claim”
11. Precision & Care
Nationwide Average: 8.01/10
Stewart Moving & Storage overwhelmingly receives high praise for their meticulous and respectful approach, despite a few reports of damages and mishandling.
Recent Reviews Mention...
“handled our items with care”
“They were very respectful and caring”
“Alex & Cook took great care of packing”
Customer Insights
Local Move Duration: 5.5 hours from 9 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Stewart | Stewart led a team that was professional and took pride in their work |
| Willie Shipman | Thank you for servicing us |
| Yimi | Yimi's crew was exceptional |
| James, Mark | James was calming and respectful, Mark hustled and flowed |
| James | James did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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