Thompson's Moving Inc is a family-owned and operated moving company based in Bel Air, Maryland, serving Harford County, Baltimore County, and surrounding areas. With more than 20 years of experience, they offer quality packing and moving services at reasonable rates for residential and commercial clients. Thompson's Moving Inc specializes in local and long-distance moves, ensuring valuables reach their destination safely and on time. In addition to their experienced full-time employees, the company also provides delivery services, packing supplies, cleanouts, and dumpster rentals for waste disposal. Looking for other moving options? You can find a list of professional Aberdeen, MD movers to compare various services.
Thompson's Moving Inc
About Thompson's Moving Inc
Additional Cities Served: Elkton, Havre de Grace, Bel Air, Oxford, Shrewsbury, North EastShow More >
Moving Services
- Local and long distance movers
- Safe and attentive moving services
- Commercial and residential moving
- Hasslefree moving
- Timely and attentive moving services
- Reasonable rates and excellent workmanship
- Guaranteed customer satisfaction
- Delivery services
- Packing supplies
- Dumpster rental for cleanouts
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Thompson's Moving Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.52/10
Nationwide Average: 8.44/10
Thompson's Moving Inc is generally seen as providing excellent and professional moving services, with numerous customers reporting great satisfaction, although there have been some reports of issues, including unprofessional behavior and damage to items.
Recent Reviews Mention...
“these guys were so great”
“showed up on time and took great care”
“Thompsons has always been prompt, efficient, and careful”
2. Punctuality
7.76/10
Nationwide Average: 8.07/10
Thompson's Moving Inc generally exhibits timeliness with multiple instances of being on schedule, though there have been a few notable occurrences of delays.
Recent Reviews Mention...
“they were timely”
“showed up on time”
“have always been prompt”
3. Affordability
7.02/10
Nationwide Average: 7.69/10
Thompson's Moving Inc receives a mix of high praise for reasonable and fair pricing with no hidden costs, countered by a few reports of being very expensive or charging beyond the estimated amount.
Recent Reviews Mention...
“good pricing provided”
“the move was very expensive”
“price was very reasonable”
4. Communication
6.18/10
Nationwide Average: 7.53/10
Thompson's Moving Inc experiences a dichotomy in customer experiences, with some customers praising the responsive and personal service, while others criticize them for poor customer service and lack of responsiveness.
Recent Reviews Mention...
“poor customer service and lack of response”
“went out of their way to contact when they lost my number”
“very personal service, responsive”
5. Stick to Prices
6.01/10
Nationwide Average: 5.99/10
Thompson's Moving Inc receives mixed feedback, with several customers praising them for honoring their quotes and coming in under budget, while others criticize unexpected charges and billing discrepancies.
Recent Reviews Mention...
“charged me the quoted price per hour”
“everything they said they would do, they did”
“Everything they said they would do, they did”
6. Speed
8.58/10
Nationwide Average: 8.58/10
Thompson's Moving Inc generally receives high praise for their efficiency and quick handling of moves, despite a couple of concerns regarding rushed service and longer-than-expected move times.
Recent Reviews Mention...
“they were efficient”
“hustled the entire time”
“very efficient in stacking some heavy pieces”
7. Friendliness
8.77/10
Nationwide Average: 8.91/10
Thompson's Moving Inc consistently receives praise for their polite, courteous, and professional demeanor, though there were rare instances of perceived aggression and unprofessionalism.
Recent Reviews Mention...
“they were polite and a real pleasure”
“team was courteous”
“they were very nice and accommodating”
8. Will Hire Again
7.88/10
Nationwide Average: 8.18/10
Thompson's Moving Inc generally enjoys high levels of customer loyalty, with many expressing strong intentions to use the company in future moves and to recommend their services, despite a few customers having had negative experiences.
Recent Reviews Mention...
“will never use another company”
“would without a doubt use again”
“will use again if needed”
9. Professionalism
7.69/10
Nationwide Average: 8.31/10
Thompson's Moving Inc generally receives high praise for their crew's professional conduct, with several mentions of particular individuals who demonstrated exceptional professionalism, despite a few instances where supervision and conduct were criticized.
Recent Reviews Mention...
“young men that should've been supervised more closely”
“crew was very professional”
“the crew conducted themselves unprofessionally”
10. Conflict Handling
5.02/10
Nationwide Average: 4.07/10
Thompson's Moving Inc shows inconsistent behavior, with instances of going above and beyond to resolve issues and provide satisfactory compensation, while also having occurrences where customer complaints are ignored and issues are not addressed.
Recent Reviews Mention...
“they did not get back to us about compensation for damages”
“went above and beyond in service”
“ignored my complaint, no offered apology”
11. Precision & Care
7.98/10
Nationwide Average: 8.01/10
Thompson's Moving Inc generally appears to receive high praise for their attention to detail and careful handling, though a few reports of damage and inadequate protection suggest room for improvement.
Recent Reviews Mention...
“insure nothing could be damaged”
“items were handled carefully”
“did not wrap the TV properly and it was ruined”
Great Crew Members
| Jamie | Jamie excels in perfection on every aspect |
| Jacob, Brayden | amazing work ethic and professionalism |
| Sonia | Sonia helped with planning |
| Jimmy | especially Jimmy |
| Jacob, Brayden | Took great care with glass-front china cabinets |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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