B Five Star Movers is a locally owned and operated full-service moving company with over 14 years of experience in the industry. They are based in St. Mary's County, MD, and also serve the surrounding counties of Calvert and Charles, as well as the Piedmont Triad area in North Carolina. Their services include corporate moves, cross-country moves, packing services, residential moves, corporate relocation, and military moving. The company takes pride in providing top-notch moving services, ensuring the best protection for dishes, electronic equipment, and other specialty items. If you're looking for comprehensive details about professional movers in Cambridge, MD, our website has extensive information to help you.
B Five Star Movers
About B Five Star Movers
Additional Cities Served: Lexington, Chesapeake Beach, Leonardtown, Colonial Beach, Crisfield
Moving Services
- Residential moves
- Corporate relocation
- Packing services
- Military moving
- Packing material
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Summarized Review of B Five Star Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.31/10
Nationwide Average: 8.44/10
B Five Star Movers is highly regarded for being professional, efficient, and friendly, despite a few instances of dissatisfaction regarding service reliability and item handling.
Recent Reviews Mention...
“Professional, punctual, friendly, and ridiculously efficient”
“absolutely amazing service”
“great and efficient job done”
2. Punctuality
7.6/10
Nationwide Average: 8.07/10
B Five Star Movers generally received positive remarks for timely arrivals, though some instances of significant delays and cancellations were noted.
Recent Reviews Mention...
“Were punctual as per the review”
“showed up on time”
“On time”
3. Affordability
8.41/10
Nationwide Average: 7.69/10
B Five Star Movers is overwhelmingly perceived as offering competitive and fair pricing, making them a great value for the service provided, despite a few outliers expressing concerns over pricing accuracy and expectations.
Recent Reviews Mention...
“at a fair price”
“pricing is competitive”
“gave me a great price”
4. Communication
5.88/10
Nationwide Average: 7.53/10
B Five Star Movers has mixed reviews, with many customers praising their clear and responsive customer service, while others criticize their reliability and honesty in communication.
Recent Reviews Mention...
“had to constantly call to ensure they'd show up”
“Working with them was so easy”
“great customer service”
5. Stick to Prices
6/10
Nationwide Average: 5.99/10
B Five Star Movers generally maintains their quotes but has instances of exceeding the original estimates, leading to mixed customer experiences.
Recent Reviews Mention...
“no additional charge even with a delay”
“charged more than the original estimate”
“Waited an extra hour with no extra charge”
6. Speed
8.81/10
Nationwide Average: 8.58/10
B Five Star Movers are overwhelmingly praised for their efficiency and quickness, though a few instances detail slower than expected service.
Recent Reviews Mention...
“Ridiculously efficient in moving items”
“extremely efficient and quick”
“got the job done quickly”
7. Friendliness
9.25/10
Nationwide Average: 8.91/10
B Five Star Movers is consistently praised for their polite, professional, and genuinely friendly team, offering an exceptional experience that clearly stands out in customer feedback.
Recent Reviews Mention...
“Described as friendly”
“Very friendly”
“the guys were very polite”
8. Will Hire Again
7.88/10
Nationwide Average: 8.18/10
B Five Star Movers receives overwhelmingly positive feedback with the majority of customers expressing a high likelihood of rehiring and recommending their services, despite a few instances of dissatisfaction concerning professionalism, timeliness, and communication.
Recent Reviews Mention...
“Highly recommend and would imply hiring again”
“would recommend anyone to work with them”
“would give them more stars if possible”
9. Professionalism
8.08/10
Nationwide Average: 8.31/10
B Five Star Movers is predominantly viewed as highly professional, with most customers praising their respectful, efficient, and professional demeanor, despite a few negative remarks regarding unprofessional behavior.
Recent Reviews Mention...
“Professional crew as stated”
“guys worked hard, but professionalism seemed lacking”
“respectful and professional conduct”
10. Conflict Handling
2.71/10
Nationwide Average: 4.07/10
B Five Star Movers appears largely unresponsive and reluctant to address or rectify issues, despite an isolated instance of accommodating a delay without extra charge.
Recent Reviews Mention...
“Accommodating with no extra charge for the delay”
“owner did not address the issues”
“Owner won't return calls or messages regarding issues.”
11. Precision & Care
7.58/10
Nationwide Average: 8.01/10
B Five Star Movers generally receives praise for their attention to detail and careful handling of valuables, though there are a few accounts of damage and mishandling.
Recent Reviews Mention...
“No damage to items moved”
“damaged items and lost a plant”
“took great care of my items”
Customer Insights
Local Move Duration: 2.25 hours from 5 reviews
Great Crew Members
| Jeff | flexible and efficient service provided |
| Jeff | provided the cost estimate |
| Jeff | Jeff was highly recommended and did not disappoint |
| Jeff | Jeff was part of the excellent staff |
| Jeffery | led a team of professionals and provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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