DC Pro Movers is a family-owned and operated moving company servicing the DC Metro Area, including DC, Maryland, and Virginia. They provide local and long-distance moving services in Washington DC, DC for both residential and commercial customers. As a full-service company, DC Pro Movers handles packing, moving, and storage with a focus on excellent customer service and quality. They are fully licensed, bonded, and insured, and offer the lowest rates in the DC Metro area, without compromising on quality. With well-trained staff and dedicated resources, DC Pro Movers ensures a smooth and comfortable moving experience for all their clients.
DC Pro Movers
About DC Pro Movers
Additional Cities Served: Alexandria, College Park, Fairfax, Greenbelt, Hyattsville, Takoma ParkShow More >
Moving Services
- Local moves
- Long distance moves
- Packing services
- Storage services
- Affordable packing and moving services
Authorized
for Interstate Moves
Last Checked: 08/25/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of DC Pro Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
DC Pro Movers is highly regarded for their professionalism, efficiency, and exceptional moving services, despite a handful of dissatisfied customers citing poor service and unexpected charges.
Recent Reviews Mention...
“outstanding worker & customer service”
“best moving experience I have ever had”
“very pleased with the service”
2. Punctuality
Nationwide Average: 8.07/10
DC Pro Movers generally demonstrates a high level of reliability in arriving on time, with numerous accounts of promptness and effective communication in instances of minor delays, overshadowing a few reports of significant tardiness.
Recent Reviews Mention...
“offered to come earlier, showed up as promised”
“the movers arrived on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
DC Pro Movers receives mixed reviews with numerous clients appreciating their reasonable pricing and value, while a significant portion reports dissatisfaction due to unexpected charges and costs far exceeding initial estimates.
Recent Reviews Mention...
“move cost more than expected”
“company asked for more money unexpectedly”
“prices are fair”
4. Communication
Nationwide Average: 7.53/10
DC Pro Movers generally receives high praise for responsive and professional interaction, though there are notable instances of dissatisfaction regarding communication failures and miscommunication.
Recent Reviews Mention...
“outstanding customer service”
“called the day before”
“couldn't reach customer service during business hours”
5. Stick to Prices
Nationwide Average: 5.99/10
DC Pro Movers has a notable issue with many customers experiencing unexpected charges and final bills markedly higher than initially quoted, despite some instances of adherence to original estimates.
Recent Reviews Mention...
“price gouged and had to pay more than quoted”
“added previously included fees”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
DC Pro Movers are overwhelmingly described as quick and efficient, with numerous clients appreciating their ability to get the job done swiftly and professionally, despite a few reports of slower-than-expected service.
Recent Reviews Mention...
“made easy work of the job, settled in less than 3 hours”
“took a lot longer than expected”
“They were efficient”
7. Friendliness
Nationwide Average: 8.91/10
DC Pro Movers generally receives high praise for their polite, courteous, and professional demeanor, with a vast majority of comments highlighting their team's positive attitude and friendliness, despite a few reported instances of unfriendly behavior.
Recent Reviews Mention...
“polite”
“they are friendly”
“their actions were not friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
DC Pro Movers overwhelmingly receives support and recommendations for future services, indicating a strong majority of past clients would choose or recommend their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“would hire again”
“strongly recommend DC Pro Movers”
“highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
DC Pro Movers generally receives high praise for their professionalism, with many customers highlighting their respectful, efficient, and professional conduct, despite a few reports of unprofessional behavior and dissatisfaction with leadership and service in some instances.
Recent Reviews Mention...
“outstanding worker”
“they were professional”
“very professional staff except the dispatcher”
10. Conflict Handling
Nationwide Average: 4.07/10
DC Pro Movers has shown a polarizing performance, with intense dissatisfaction expressed by many for a lack of effort to fix errors, contrasted by several accounts of notable attempts by the company and its owner to make amends for mishaps.
Recent Reviews Mention...
“showed no willingness to right the wrong”
“not satisfied by response to my email”
“no attempt to make up for damages”
11. Precision & Care
Nationwide Average: 8.01/10
DC Pro Movers is largely praised for their careful and respectful treatment of belongings, despite a few reports of damages and inefficiencies.
Recent Reviews Mention...
“they were gentle”
“respectful of all my items”
“crew was not very efficient”
Customer Insights
Cost: $ 1211.00 from 8 reviews
Local Move Duration: 2.75 hours from 16 reviews
Great Crew Members
Heron | Heron and his team are the BEST |
Wilson | ask for Wilson as your foreman |
Heron,Pedro | they were great |
Luna | responsive and provided clear contract |
Luna | Luna was great and friendly, worked to get a good rate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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