Zip Moving and Storage is a full-service moving company that started in 2014, based in Rockville, Maryland, and serves Washington D.C., Atlanta, Chicago, and other major cities in the Southeast, Northeast, and Midwest. The company offers a range of services, including apartment, residential, office and commercial moving, packing services, labor-only services, storage solutions, long-distance moving, furniture disposal, senior moving, small moves, student moves, and last-minute moves. They pride themselves on providing professional, experienced movers and have relocated over 10,000 customers and businesses to and from the Washington D.C. area. Zip Moving and Storage is known for its certified moving consultants, on-time arrivals, transparent pricing, and customer satisfaction.
Zip Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Zip Moving and Storage
Additional Cities Served: College Park, Hyattsville, Takoma Park, New Carrollton, Washington, AlexandriaShow More >
Moving Services
- Local Movers
- Residential Moving
- Office and Commercial Moving
- Packing Services
- Labor Only
- Storage Service
- LongDistance Moving
- Furniture Disposal
- Small Move
- Last Minute Move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Zip Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zip Moving and Storage has received predominantly high praise for their efficiency, professionalism, and exceptional moving services, though a few customers have expressed significant dissatisfaction with aspects such as customer service and handling of belongings.
Recent Reviews Mention...
“great work by movers”
“wouldn't recommend”
“Very thorough and quick with packing”
2. Punctuality
Nationwide Average: 8.07/10
Zip Moving and Storage generally maintains a reputation for being on time, with numerous instances of arriving as scheduled or even early, although there are a few reports of delays and rescheduling.
Recent Reviews Mention...
“were punctual in their arrival”
“kept moving the delivery dates”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Zip Moving and Storage generally receives positive feedback for providing competitive pricing and value, though there are several instances of customers experiencing higher-than-expected costs and unreasonable charges.
Recent Reviews Mention...
“their prices are very fair”
“charged a ridiculous cancellation fee”
“charged more than initial installment without service”
4. Communication
Nationwide Average: 7.53/10
Zip Moving and Storage generally receives positive remarks for being very communicative, responsive, and professional, though there are a few instances of dissatisfaction regarding unresponsiveness, poor communication, and customer service issues.
Recent Reviews Mention...
“lied during phone calls”
“very communicative”
“advance team were very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Zip Moving and Storage has a mixed reputation with numerous customers praising their transparency and accurate estimates, while a significant number have also reported unexpected charges and substantial deviations from initial quotes.
Recent Reviews Mention...
“did not stand by warrantees”
“charged me about double the estimate”
“finished job within the estimated timeframe”
6. Speed
Nationwide Average: 8.58/10
Zip Moving and Storage generally receives high praise for their efficiency and swift service, though there are a few instances of customer dissatisfaction regarding perceived delays and lack of promptness.
Recent Reviews Mention...
“Got the job done quickly”
“did the move quickly and efficiently”
“felt like they were milking the clock”
7. Friendliness
Nationwide Average: 8.91/10
Zip Moving and Storage generally receives high praise for their polite, professional, and kind team members, though there are isolated incidents of reported unfriendliness and unprofessional behavior.
Recent Reviews Mention...
“they were very friendly”
“advance team and movers were very friendly”
“Very patient moving team”
8. Will Hire Again
Nationwide Average: 8.18/10
Zip Moving and Storage appears to be highly regarded by the majority of customers who express strong intentions of using their services again, as well as recommending the company to others, despite a few customers having negative experiences that would prevent them from rehiring or recommending the company.
Recent Reviews Mention...
“recommend Zip Moving and Storage”
“definitely wouldn't recommend”
“highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Zip Moving and Storage generally maintains a high level of professional conduct and efficiency, despite a few instances of unprofessional behavior and inexperienced team members.
Recent Reviews Mention...
“packing was very professional and efficient”
“very professional”
“used subcontractors unprofessionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Zip Moving and Storage has received mixed feedback, with several customers expressing dissatisfaction with the company's response to issues, while others commend their efforts to make amends and resolve problems.
Recent Reviews Mention...
“did not reimburse as considered”
“they didn't answer when I contacted them”
“did not rectify the damage or theft”
11. Precision & Care
Nationwide Average: 8.01/10
Zip Moving and Storage generally receives high praise for their attention and consideration in managing customers' belongings, despite a few reports of damages and mishandling.
Recent Reviews Mention...
“handled my furniture with care”
“took great care when moving furniture ”
“careful with all my belongings and nothing was damaged”
Customer Insights
Cost: $ 3867.00 from 3 reviews
Local Move Duration: 3 hours from 11 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Erick | very professional and efficient |
| Alex | Alex and his help were both fantastic |
| Francis | great work by movers |
| Francis | assured me and minimized my anxiety |
| Alejandro | excellent leader of the moving team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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