Swiftway Services LLC has over 15 years of experience in providing moving services in the USA, with a 97% satisfaction rate. Based in Columbia, Maryland, the company offers its services on a local, long-distance, and global level. Swiftway Services is both locally and family-operated, offering a variety of services such as packing, storage, and moving for residential and commercial moves. Their team of highly skilled, trained movers in Baltimore, MD ensures a smooth and efficient moving process. The company has a commitment to providing superior customer service, competitive prices, and adhering to the best moving practices in the industry. They also offer added services such as packing and unpacking, furniture assembly and disassembly, and mobile storage.
Swiftway Services LLC
About Swiftway Services LLC
Additional Cities Served: Bowie, Annapolis, Laurel, Mount Airy, Mount Rainier, TaneytownShow More >
Moving Services
- Local Moving
- Longdistance Moving
- Residential & Household Moving
- Office & Business Moving
- Apartment Moving
- Senior Moving
- Packing Services
- Moving Help (loading and unloading)
- MultiFamily Relocation Services
- Storage
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Swiftway Services LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Swiftway Services LLC is highly regarded for its excellent moving services, professionalism, and customer satisfaction, with a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“have not been disappointed”
“Love these movers!”
“There is no better mover out there”
2. Punctuality
Nationwide Average: 8.07/10
Swiftway Services LLC generally receives high praise for being on time, despite a few instances of delays and communication issues.
Recent Reviews Mention...
“They showed up on time.”
“They were on time.”
“took too long to get to my new location”
3. Affordability
Nationwide Average: 7.69/10
Swiftway Services LLC is overwhelmingly perceived as offering cost-effective, fairly priced services, although there is a single complaint about the final cost exceeding the initial quote.
Recent Reviews Mention...
“services are reasonably priced”
“most accommodating, affordable”
“are extremely affordable.”
4. Communication
Nationwide Average: 7.53/10
Swiftway Services LLC generally provides excellent and professional service, with numerous compliments on responsiveness and clarity, despite a few instances of poor communication and unresponsiveness.
Recent Reviews Mention...
“did not respond regarding the TV damage”
“some inaccurate information provided”
“Swiftway movers were easy to book”
5. Stick to Prices
Nationwide Average: 5.99/10
Swiftway Services LLC has mixed reviews, with some customers praising their accuracy and value, while others experienced significant deviations from initial quotes and hidden fees.
Recent Reviews Mention...
“provided exactly what they promised for the price.”
“final cost significantly deviated from quote”
“quote was accurate to my final bill”
6. Speed
Nationwide Average: 8.58/10
Swiftway Services LLC is overwhelmingly praised for their efficiency and quickness, although a few reviews mention slower-than-expected service.
Recent Reviews Mention...
“staff is always very efficient”
“they were quick”
“very efficient in moving”
7. Friendliness
Nationwide Average: 8.91/10
Swiftway Services LLC consistently receives high praise for its congenial, professional, and courteous team, making it notably appreciated for its engaging and respectful interactions, despite isolated criticisms.
Recent Reviews Mention...
“congenial”
“awesome movers”
“Rosa and Craig were amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Swiftway Services LLC overwhelmingly receives positive feedback, with the vast majority of customers expressing their intention to reuse and recommend their services, although there are a few instances of dissatisfaction.
Recent Reviews Mention...
“would certainly use them again”
“Would definitely recommend”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Swiftway Services LLC is overwhelmingly considered professional and respectful by the majority of reviewers, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“crew member showed up smelling of weed”
“staff is very professional”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Swiftway Services LLC demonstrates a stark divide in customer experiences, with many praising their efforts to resolve issues, while a significant number report a lack of responsiveness and refusal to address problems effectively.
Recent Reviews Mention...
“made sure I was thoroughly satisfied”
“did not respond to issue about TV damage”
“left item was dropped off the next day”
11. Precision & Care
Nationwide Average: 8.01/10
Swiftway Services LLC generally receives high praise for their attention and diligence in moving and protecting belongings, though there are isolated instances of damage and negligence.
Recent Reviews Mention...
“took great care to move and set up all belongings”
“handled my belongings with care.”
“Careful with the furniture.”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
Layton | arrange our furniture for us |
Rosa, Craig | Rosa did a wonderful job and very happy with Craig's work |
Leighton | Leighton is an awesome person |
Andrea | First person spoken to was exceptional |
Andrea | nicest customer service person I've ever encountered |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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