One Way Van Lines is a professional moving company offering local and long-distance moving services, as well as office relocation and storage solutions. They pride themselves on providing prompt, fast, and efficient services with a focus on customer satisfaction. The company is highly regarded for its attention to detail and spotless moving trucks. One Way Van Lines takes care of packing and handling belongings with care, ensuring a stress-free moving experience for their clients. Their services are competitively priced, making them an affordable option for those seeking Aberdeen, MD moving services.
One Way Van Lines
About One Way Van Lines
Additional Cities Served: Elkton, Havre de Grace
Moving Services
- Local Moving
- Long Distance Moving
- Storage
- International Moving
Authorized
for Interstate Moves
Last Checked: 02/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of One Way Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
One Way Van Lines receives overwhelmingly negative feedback for unprofessionalism, poor service, and unethical practices, despite a few isolated reports of satisfactory experiences.
Recent Reviews Mention...
“one of the most unprofessional company”
“review indicates overall negative experience”
“one of the worst experiences ever”
2. Punctuality
Nationwide Average: 8.07/10
One Way Van Lines generally struggles to meet delivery and pick-up times, often showing up late or vastly beyond scheduled windows, despite a few reports of timely service.
Recent Reviews Mention...
“delivery was hours later than promised”
“they showed up late with no explanation”
“took much longer than promised”
3. Affordability
Nationwide Average: 7.69/10
One Way Van Lines generally receives negative feedback for unexpected and significantly higher charges than quoted, despite a few positive remarks about their reasonable pricing.
Recent Reviews Mention...
“charged extra $500 on top of what they quoted”
“mis-charged me”
“constant change in price”
4. Communication
Nationwide Average: 7.53/10
One Way Van Lines overwhelmingly disappointed customers with generally poor, unprofessional, and often unresponsive communication practices, though a very small number of reports cited exceptional service.
Recent Reviews Mention...
“they said they saw google maps and decided no space”
“misinformed about the delivery process”
“unprofessional communication”
5. Stick to Prices
Nationwide Average: 5.99/10
One Way Van Lines overwhelmingly fails to adhere to their initial quotes, leading to numerous instances of unexpected charges, doubled prices, and overall dissatisfaction among customers regarding pricing integrity.
Recent Reviews Mention...
“charged extra $500 on top of the quoted price”
“constant change in price”
“had to pay DOUBLE the quoted price”
6. Speed
Nationwide Average: 8.58/10
One Way Van Lines is overwhelmingly criticized for its significant delays, inefficiency, and sluggish service, despite a few instances of praise for quick and efficient moves.
Recent Reviews Mention...
“extremely slow process and delivery delay”
“didn't deliver my items”
“shipment was delayed by several days”
7. Friendliness
Nationwide Average: 8.91/10
One Way Van Lines overwhelmingly receives negative feedback for lacking empathy, being rude, and demonstrating unprofessional behavior, despite a few positive remarks about their respectfulness and work ethic.
Recent Reviews Mention...
“saw an eye-roll and experienced cursing”
“rushed, not considerate of noise”
“no helpfulness indicates the lack of friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
One Way Van Lines overwhelmingly receives negative feedback, indicating that the vast majority of customers would not rehire or recommend their services, with only a few exceptions praising specific team members or experiences.
Recent Reviews Mention...
“DO NOT MOVE WITH THIS COMPANY”
“will wait for a court date instead of rehiring”
“would not hire again based on experience”
9. Professionalism
Nationwide Average: 8.31/10
One Way Van Lines overwhelmingly receives criticism for its unprofessional behavior, disorganization, and poor conduct, despite a few isolated reports of satisfactory performance.
Recent Reviews Mention...
“unprofessional behavior from the driver”
“most unprofessional company”
“disorganized and unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
One Way Van Lines consistently fails to address, rectify, or compensate for damages, losses, and various issues, displaying a lack of responsibility and concern for customer complaints.
Recent Reviews Mention...
“Kevin was smug and unwilling to right a wrong”
“shown no intention to correct the situation”
“lost our furniture and didn't address it”
11. Precision & Care
Nationwide Average: 8.01/10
One Way Van Lines received overwhelmingly negative feedback for frequently damaging, losing, or mishandling customer belongings, despite a few instances of satisfaction.
Recent Reviews Mention...
“many nuts & bolts were missing”
“took them to a storage unit instead of correct address”
“lost a lot of my goods and even damaged items”
Customer Insights
Cost: $ 1692.00 from 9 historical data points
Interstate Move Duration: 10 days from 21 reviews
Great Crew Members
Kyrtis | did a wonderful job |
Joseph C. | Joseph C. went above and beyond |
George, Nicholas, Beka | very good with the moving processes done today |
Adrian,Tiffany | helpful initial communication, took additional appliance request |
Bella | Bella was very polite and tried to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
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- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Aberdeen Moving Services