One Way Van Lines

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MoversChevron RightMarylandChevron RightAberdeenChevron RightOne Way Van Lines
based on 898+ data points
Circle Info

About One Way Van Lines

One Way Van Lines is a professional moving company offering local and long-distance moving services, as well as office relocation and storage solutions. They pride themselves on providing prompt, fast, and efficient services with a focus on customer satisfaction. The company is highly regarded for its attention to detail and spotless moving trucks. One Way Van Lines takes care of packing and handling belongings with care, ensuring a stress-free moving experience for their clients. Their services are competitively priced, making them an affordable option for those seeking Aberdeen, MD moving services.

Additional Cities Served: Elkton, Havre de Grace

Moving Services

  • Local Moving
  • Long Distance Moving
  • Storage
  • International Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 02/24/24

USDOT

1742475

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of One Way Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

2.73/10

Nationwide Average: 8.44/10

Comment Dots

One Way Van Lines receives overwhelmingly negative feedback for unprofessionalism, poor service, and unethical practices, despite a few isolated reports of satisfactory experiences.

Reviews Mention icon

Recent Reviews Mention...

one of the most unprofessional company

review indicates overall negative experience

one of the worst experiences ever

2. Punctuality

2.55/10

Nationwide Average: 8.07/10

Comment Dots

One Way Van Lines generally struggles to meet delivery and pick-up times, often showing up late or vastly beyond scheduled windows, despite a few reports of timely service.

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Recent Reviews Mention...

delivery was hours later than promised

they showed up late with no explanation

took much longer than promised

3. Affordability

2.53/10

Nationwide Average: 7.69/10

Comment Dots

One Way Van Lines generally receives negative feedback for unexpected and significantly higher charges than quoted, despite a few positive remarks about their reasonable pricing.

Reviews Mention icon

Recent Reviews Mention...

charged extra $500 on top of what they quoted

mis-charged me

constant change in price

4. Communication

1.83/10

Nationwide Average: 7.53/10

Comment Dots

One Way Van Lines overwhelmingly disappointed customers with generally poor, unprofessional, and often unresponsive communication practices, though a very small number of reports cited exceptional service.

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Recent Reviews Mention...

they said they saw google maps and decided no space

misinformed about the delivery process

unprofessional communication

5. Stick to Prices

1.41/10

Nationwide Average: 5.99/10

Comment Dots

One Way Van Lines overwhelmingly fails to adhere to their initial quotes, leading to numerous instances of unexpected charges, doubled prices, and overall dissatisfaction among customers regarding pricing integrity.

Reviews Mention icon

Recent Reviews Mention...

charged extra $500 on top of the quoted price

constant change in price

had to pay DOUBLE the quoted price

6. Speed

2.97/10

Nationwide Average: 8.58/10

Comment Dots

One Way Van Lines is overwhelmingly criticized for its significant delays, inefficiency, and sluggish service, despite a few instances of praise for quick and efficient moves.

Reviews Mention icon

Recent Reviews Mention...

extremely slow process and delivery delay

didn't deliver my items

shipment was delayed by several days

7. Friendliness

2.98/10

Nationwide Average: 8.91/10

Comment Dots

One Way Van Lines overwhelmingly receives negative feedback for lacking empathy, being rude, and demonstrating unprofessional behavior, despite a few positive remarks about their respectfulness and work ethic.

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Recent Reviews Mention...

saw an eye-roll and experienced cursing

rushed, not considerate of noise

no helpfulness indicates the lack of friendliness

8. Will Hire Again

2.36/10

Nationwide Average: 8.18/10

Comment Dots

One Way Van Lines overwhelmingly receives negative feedback, indicating that the vast majority of customers would not rehire or recommend their services, with only a few exceptions praising specific team members or experiences.

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Recent Reviews Mention...

DO NOT MOVE WITH THIS COMPANY

will wait for a court date instead of rehiring

would not hire again based on experience

9. Professionalism

2.39/10

Nationwide Average: 8.31/10

Comment Dots

One Way Van Lines overwhelmingly receives criticism for its unprofessional behavior, disorganization, and poor conduct, despite a few isolated reports of satisfactory performance.

Reviews Mention icon

Recent Reviews Mention...

unprofessional behavior from the driver

most unprofessional company

disorganized and unprofessional

10. Conflict Handling

1.06/10

Nationwide Average: 4.07/10

Comment Dots

One Way Van Lines consistently fails to address, rectify, or compensate for damages, losses, and various issues, displaying a lack of responsibility and concern for customer complaints.

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Recent Reviews Mention...

Kevin was smug and unwilling to right a wrong

shown no intention to correct the situation

lost our furniture and didn't address it

11. Precision & Care

2.25/10

Nationwide Average: 8.01/10

Comment Dots

One Way Van Lines received overwhelmingly negative feedback for frequently damaging, losing, or mishandling customer belongings, despite a few instances of satisfaction.

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Recent Reviews Mention...

many nuts & bolts were missing

took them to a storage unit instead of correct address

lost a lot of my goods and even damaged items

Customer Insights icon

Customer Insights

Cost: $ 1692.00 from 9 historical data points


Interstate Move Duration: 10 days from 21 reviews

Great Crew Members icon

Great Crew Members

Kyrtisdid a wonderful job
Joseph C.Joseph C. went above and beyond
George, Nicholas, Bekavery good with the moving processes done today
Adrian,Tiffanyhelpful initial communication, took additional appliance request
BellaBella was very polite and tried to help
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact One Way Van Lines

Location
8200 Fischer Rd suite a, Dundalk, MD, 21222
Phone
(855) 331-6683
Link
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