Overland Van Lines, based in Maryland, is a reputable moving company that has been in business since 1996. They provide a full range of moving, packing, and storage services across the United States. Their services cater to local moving, long-distance moving, commercial moving, and storage. Overland Van Lines is known for being an experienced, full-service moving company with no hidden fees, fast delivery, and guaranteed delivery dates. They have successfully completed over 10,000 moves with a high referral rate, and their customer services team is always available to assist with any questions or concerns. For those exploring their options for trusted Baltimore, MD relocation experts, the city offers a variety of services to choose from.
Overland Van Lines
Moving Services
- Local Moving
- Long Distance Moving
- Storage Services
- Commercial Moving
- Condo Moving
- Apartment Moving
- Same Day & LastMinute Services
- Packing & Unpacking Services
- Art Packing
- Floor & Wall Protection Included
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Overland Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.32/10
Nationwide Average: 8.44/10
Overland Van Lines receives mixed reviews, with some customers praising their efficient and professional service, while others describe their experiences as disappointing and fraught with issues.
Recent Reviews Mention...
“Terrible from start to finish.”
“Movers were fast and polite but delivery was slow”
“they were very hard working”
2. Punctuality
5.12/10
Nationwide Average: 8.07/10
Overland Van Lines has mixed reviews, with many customers experiencing delays and late arrivals, although there are several positive reports of on-time services.
Recent Reviews Mention...
“Movers showed up on time”
“pickup dates started changing constantly”
“crew did not come until 11 am”
3. Affordability
4.61/10
Nationwide Average: 7.69/10
Overland Van Lines has received mixed reviews with several customers complaining about hidden fees and pricing inconsistencies, while a noticeable segment found their services reasonably priced and competitive.
Recent Reviews Mention...
“Lots of hidden fees.”
“ended up paying significantly more for a different company”
“very reasonably priced”
4. Communication
4.3/10
Nationwide Average: 7.53/10
Overland Van Lines experiences significant variances with many customers reporting poor, unresponsive, or rude communication, though some highlight exceptional service, responsiveness, and professionalism.
Recent Reviews Mention...
“communication between mover and customer sucked”
“communication was TERRIBLE after getting my deposit”
“was told I would receive a call back and never did”
5. Stick to Prices
2.55/10
Nationwide Average: 5.99/10
Overland Van Lines frequently fails to honor its original quotes, leading to numerous complaints about unexpected additional fees and charges beyond the agreed-upon prices.
Recent Reviews Mention...
“Holding items hostage type antics = not sticking to quoted prices.”
“met my quoted price”
“pickup dates changed after security deposit was paid”
6. Speed
6.55/10
Nationwide Average: 8.58/10
Overland Van Lines displays a contrasting performance with numerous customers experiencing swift and efficient service while a significant portion faced delays and inefficiencies.
Recent Reviews Mention...
“Delivery took longer than it should”
“job was done over two days instead of one”
“Best move ever implies speediness”
7. Friendliness
7.5/10
Nationwide Average: 8.91/10
Overland Van Lines generally receives high praise for the politeness and positive attitude of their crews, though there are several instances of customer complaints regarding rude behavior and poor professionalism.
Recent Reviews Mention...
“Both pick up and delivery crews were polite”
“rude driver asked for money upfront”
“crews were polite”
8. Will Hire Again
5.95/10
Nationwide Average: 8.18/10
Overland Van Lines appears to have deeply polarized reviews, with many customers expressing satisfaction and a high likelihood of rehiring, while a significant number also report severe dissatisfaction and a steadfast refusal to use their services again.
Recent Reviews Mention...
“Please do not trust them with your possessions!”
“items went missing, not trustful”
“would rather lose my deposit than hire them”
9. Professionalism
5.59/10
Nationwide Average: 8.31/10
Overland Van Lines displays a polarized reputation with customers reporting both extremely professional and highly unprofessional experiences.
Recent Reviews Mention...
“Downright unprofessional.”
“spoke with 10+ people, all unhelpful”
“guys did their job very professionally”
10. Conflict Handling
2.01/10
Nationwide Average: 4.07/10
Overland Van Lines generally demonstrates a lack of effort and responsiveness in resolving customers' issues, despite a few instances of positive actions.
Recent Reviews Mention...
“did not resolve the issue as promised”
“company quickly refunded overpayment”
“not willing to right a wrong”
11. Precision & Care
5.17/10
Nationwide Average: 8.01/10
Overland Van Lines receives mixed reviews indicating a disparity in experiences, with numerous complaints about mishandling, damage, and loss, alongside several high praises for careful and respectful treatment of belongings.
Recent Reviews Mention...
“Items were not wrapped nor treated with care, damaged while loading.”
“many of our items disappear”
“nothing was damaged”
Customer Insights
Cost: $ 1186.00 from 7 reviews
Local Move Duration: 7 hours from 6 reviews
Interstate Move Duration: 6 days from 12 reviews
Great Crew Members
| Paul, Donne, Kevin, Shamel | Exceptional service from these crew members |
| Kevin, Ralphie | Kevin and Ralphie were very helpful and open to suggestions |
| Donne | only good at answering the phone and apologizing |
| Irakli | took great care of my items, were friendly, went above and beyond |
| Giorgi, Edwar | Giorgi was very professional over the phone and emails, Edwar was respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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