Town & Country Movers, Inc.

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MoversChevron RightDcChevron RightWashington DCChevron RightTown & Country Movers, Inc.
Very Good
based on 2812+ data points
Circle Info

About Town & Country Movers, Inc.

As a family-owned and operated company, Town & Country Movers has been providing relocation and storage services to Washington DC, DC, Maryland, and Virginia residents since 1977. The company's high-quality services include both local and long-distance moves, with specialization in international, government, and senior moves. This company also stands out for its staging services, which are perfect for those looking to sell their home. With over 80,000 square feet of climate-controlled storage space, specialized equipment, and highly-trained moving professionals, Town & Country Movers is well-equipped to handle any size item or move.

Town & Country Movers, Inc. Rating Image

Moving Services

  • Local and long distance moves
  • International moves
  • Senior moves
  • Packing services
  • Storage solutions
  • Government and military relocation
  • Commercial moves
  • Auto transport
  • Guaranteed pick-up and delivery dates
  • Door-to-door and port-to-door moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/14/21

USDOT

418499

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Washington DC, DC 2024 award
Top 10 Movers in Washington DC, DC 2023 award
Top 10 Movers in Washington DC, DC 2022 award
Top 10 Movers in Washington DC, DC 2021 award
Top 10 Movers in Washington DC, DC 2020 award

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Summarized Review of Town & Country Movers, Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.97/10

Nationwide Average: 8.44/10

Comment Dots

Town & Country Movers, Inc. generally receives glowing endorsements for their exceptional moving services, with customers frequently highlighting their professionalism, efficiency, and high-quality execution, though there are a few mentions of dissatisfaction.

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Recent Reviews Mention...

Amazing move, highly recommend

T & C is the best I've dealt with

Town & Country did an excellent job on our recent move

2. Punctuality

9.31/10

Nationwide Average: 8.07/10

Comment Dots

Town & Country Movers, Inc. generally receives high praise for being on-time, with many instances of the team arriving exactly as scheduled or even early, demonstrating their reliability and efficiency, despite a few isolated reports of delays or issues.

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Recent Reviews Mention...

They were timely

crew was timely

Everything arrived on time

3. Affordability

7.76/10

Nationwide Average: 7.69/10

Comment Dots

Town & Country Movers, Inc. is generally perceived as offering competitive rates and reasonable pricing, although there are some instances of customer dissatisfaction regarding high costs and billing discrepancies.

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Recent Reviews Mention...

Pricing was better than other quotes I received

Missy gave us a reasonable price

AND a good value

4. Communication

8.57/10

Nationwide Average: 7.53/10

Comment Dots

Town & Country Movers, Inc. is generally praised for being responsive, professional, and easy to work with, despite a few isolated reports of poor follow-up and unresponsiveness.

Reviews Mention icon

Recent Reviews Mention...

Easy to work with

great communicator and followed up

So easy to work with

5. Stick to Prices

7.71/10

Nationwide Average: 5.99/10

Comment Dots

Town & Country Movers, Inc. generally receives positive feedback for providing accurate and adhered-to estimates, though there are occasional complaints about pricing discrepancies and misleading contracts.

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Recent Reviews Mention...

clear estimate that the company adhered to

denied I reserved them

deceptive and misleading contract

6. Speed

9.39/10

Nationwide Average: 8.58/10

Comment Dots

Town & Country Movers, Inc. has overwhelmingly positive reviews, with customers praising their efficiency, fast pace, and ability to complete moves quicker than expected, despite a couple of incidents where the service was slower than anticipated.

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Recent Reviews Mention...

Efficient in moving to a 12th floor condo

Fast, hard-working

their movers were efficient, fast

7. Friendliness

9.46/10

Nationwide Average: 8.91/10

Comment Dots

Town & Country Movers, Inc. overwhelmingly receives praise for their polite, professional, and courteous staff, contributing to a pleasant moving experience, despite isolated reports of unprofessional behavior.

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Recent Reviews Mention...

Polite crew

crew was professional and polite

Team was fabulous

8. Will Hire Again

8.76/10

Nationwide Average: 8.18/10

Comment Dots

Town & Country Movers, Inc. overwhelmingly receives strong recommendations and repeat hire intentions, with numerous reviews praising their service and only a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

would not hire Salvador again

Highly highly recommend

Highly recommend and would hire again

9. Professionalism

9.04/10

Nationwide Average: 8.31/10

Comment Dots

Town & Country Movers, Inc. is consistently praised for their professional demeanor, efficiency, and hardworking team, with several mentions of specific employees who exemplified proficiency and care, despite a very few reports of unprofessional conduct.

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Recent Reviews Mention...

Took down and set up bed frame and curtains

crew conducted themselves professionally

Team was fabulous

10. Conflict Handling

4.34/10

Nationwide Average: 4.07/10

Comment Dots

Town & Country Movers, Inc. demonstrates a polarized reputation with some customers praising their responsiveness and fairness in addressing issues, while a significant number of others express dissatisfaction with the company's lack of effort to resolve complaints and compensate for damages or lost items.

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Recent Reviews Mention...

denied I reserved them

told us to call a Junk Collection company

no attempt to address or rectify issues

11. Precision & Care

8.79/10

Nationwide Average: 8.01/10

Comment Dots

Town & Country Movers, Inc. generally receives high praise for meticulous attention to safeguarding customers' belongings, although there are a few isolated reports of damage and mishandling.

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Recent Reviews Mention...

Nothing damaged, even with a piano

special care to ensure walls and items were undamaged

Both teams of movers were careful with our home and belongings

Customer Insights icon

Customer Insights

Cost: $ 9829.00 from 4 historical data points


Local Move Duration: 5 hours from 22 reviews

Interstate Move Duration: 2 days from 21 reviews

Great Crew Members icon

Great Crew Members

Yvette Portocarrero, Javier Maciel, LauraYvette estimated and scheduled perfectly, Javier and Laura led their teams well
Missydeserved praise for being fabulous and reasonable pricing
Rueben, Santos, Vladimirhard working and very efficient
EdwinEdwin and his crew were fabulous
Edwardo GonzalezEdwardo led a crew that provided amazing service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Town & Country Movers, Inc.

Location
7650 Rickenbacker Dr, Gaithersburg, MD, 20879
Phone
(800) 683-6683
Link
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