Signature Moving and Storage is a professional moving company with 15 years of experience, serving clients in Washington D.C., Maryland, and Virginia. They set themselves apart from other moving companies in many ways. In addition to maintaining competitive and affordable pricing, they provide five-star customer service. Signature Moving offers services with no hidden fees, ensuring that their clients enjoy a stress-free moving experience. If you're looking for specialized services, Signature Moving is an expert in efficient packing and storage moves. They showcase their proficiency by effectively utilizing all the available space for packing items to maximize efficiency. If you're looking at movers in Rockville, MD for your next relocation, it's definitely worth considering Signature Moving and Storage. This is a licensed and bonded company that makes punctuality a priority, ensuring your peace of mind during the relocation process.
Signature Moving And Storage
About Signature Moving And Storage
Additional Cities Served: Rockville, Gaithersburg, Havre de Grace, Frederick, Mount Airy, ThurmontShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Packing services
- Storage services
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Summarized Review of Signature Moving And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Signature Moving And Storage generally provides unsatisfactory and inconsistent services, with a few instances of positive feedback amidst numerous complaints about professionalism and damage.
Recent Reviews Mention...
“horrible experience with this company”
“very poor quality service”
“horrible experience with this moving company”
2. Punctuality
Nationwide Average: 8.07/10
Signature Moving And Storage consistently struggles with timeliness, often arriving significantly later than scheduled, though they did manage to respond promptly in one exceptional case of a last-minute cancellation.
Recent Reviews Mention...
“came two hours late”
“arrived more than an hour late”
“arrived more than an hour late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had to pay additional fees”
“not a "good deal"”
“helped me save a tonne of money”
4. Communication
Nationwide Average: 7.53/10
Signature Moving And Storage consistently struggles with customer service, evidenced by issues such as arguing over the phone, lack of replies, failure to respond post-move, no communication during critical moments, and incorrect customer information paired with poor attitude.
Recent Reviews Mention...
“very disrespectful and unprofessional”
“communication started well but stopped unexpectedly”
“arguing with me over the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Signature Moving And Storage significantly disappoints customers due to confusion and a bad attitude about charges.
Recent Reviews Mention...
“negotiated additional fees but not waived”
“Their quote was accurate”
“no surprise charges”
6. Speed
Nationwide Average: 8.58/10
Signature Moving And Storage generally receives negative feedback for slow and leisurely moving processes, although there is a singular mention of a quick move.
Recent Reviews Mention...
“they were very lazy”
“took too long for a small apartment move”
“they were very lazy”
7. Friendliness
Nationwide Average: 8.91/10
Signature Moving And Storage generally received negative feedback with customers reporting disrespectful, unfriendly behavior, except for one mention of a courteous and pleasant team.
Recent Reviews Mention...
“movers asked for a tip despite poor service”
“very disrespectful and complained whole time”
“they were very disrespectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Signature Moving And Storage overwhelmingly receives negative feedback, with the majority of customers stating they would not use or recommend their services again, despite a couple of exceptionally satisfied customers.
Recent Reviews Mention...
“never again”
“I will never use this company again”
“will never use this company again”
9. Professionalism
Nationwide Average: 8.31/10
Signature Moving And Storage predominantly receives criticism for its unprofessionalism, with numerous reports of arguments, poor handling of issues, and lack of training, albeit with a single commendation for having a trained, courteous, and careful approach by one member.
Recent Reviews Mention...
“lack of professionalism, asked for a tip”
“very unprofessional and disrespectful”
“very unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Signature Moving And Storage consistently fails to rectify or adequately address issues, with multiple reports of unresponsiveness, especially from the owner, regarding damages and compensation.
Recent Reviews Mention...
“office did offer me a discount”
“no explanation given for ceased communication”
“did not compensate for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Signature Moving And Storage generally receives criticism for property damage, despite a singular commendation for excellent packing.
Recent Reviews Mention...
“damaged multiple of my items”
“chipped entertainment center, broke crock pot”
“damaged multiple of my items”
Customer Insights
Local Move Duration: 2.5 hours from 9 reviews
Great Crew Members
| Blake, Gaetan | professional and helped move in a quick manner |
| David, Tay | they moved, but not quickly enough |
| David | David and his crew performed brilliantly and were professional |
| Abdul, Victor | very professional and made the experience amazing |
| Dwight, Al | Dwight and Al were professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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