Roadway Van Lines is a professional moving company with over 11 years of experience in residential, commercial, and long-distance moving services. Based in Maryland, DC, and Virginia, they serve the entire tri-state area. This is an excellent choice for those in need of Bowie, MD moving services. The company prides itself on employing qualified movers with at least 10 years of experience, ensuring that customers receive safe, hassle-free, and cost-effective moving services. Roadway Van Lines offers a variety of moving options, including packing, storage, loading, transporting, and unpacking. They cater to various customer needs, such as residential, long-distance, commercial, office, local, apartment, household, senior, and military/government moves.
Roadway Van Lines Moving company
Moving Services
- Residential Moving
- Long Distance Moving
- Commercial Moving
- Office Moving
- Local Moving
- Apartment Moving
- Household Moving
- Senior Moving
- Military/Government Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 02/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Roadway Van Lines Moving company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Roadway Van Lines Moving company receives mixed reviews, with numerous customers applauding their professionalism and service, while a significant number of others report dissatisfaction due to various issues such as professionalism and service inconsistency.
Recent Reviews Mention...
“Absolutely terrible experience.”
“super happy with the entire process”
“Brooke give us an accurate estimate”
2. Punctuality
Nationwide Average: 8.07/10
Roadway Van Lines Moving company appears to greatly struggle with consistent on-time deliveries and pick-ups, experiencing numerous significant delays and instances of poor communication about scheduling.
Recent Reviews Mention...
“took them 19 days to deliver.”
“the crew were on time”
“pickup and delivery happened as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Roadway Van Lines Moving company has mixed reviews with several customers finding its prices reasonable and competitive, while a significant number of others criticize it for expensive services, hidden costs, and prices significantly higher than initial quotes.
Recent Reviews Mention...
“not the cheapest but reasonably priced”
“found another option better financially”
“charge you a lot”
4. Communication
Nationwide Average: 7.53/10
Roadway Van Lines Moving company experiences wildly inconsistent feedback, with instances of excellent responsiveness and proactive engagement contrastingly marred by numerous complaints of rudeness, unresponsiveness, and poor customer service.
Recent Reviews Mention...
“customer service staff was rude.”
“Top customer service was provided.”
“responsive to my calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Roadway Van Lines Moving company predominantly receives criticism for not maintaining their initial quoted prices, often incorporating hidden costs and additional charges that significantly raise the final price beyond customer expectations.
Recent Reviews Mention...
“Brooke give us an accurate estimate”
“paid exactly what was quoted initially”
“price doubled with hidden costs”
6. Speed
Nationwide Average: 8.58/10
Roadway Van Lines Moving company received mixed feedback showing a sharp divide between customers praising their quick and efficient service and numerous complaints about significant delays and slow moving processes.
Recent Reviews Mention...
“took 19 days to deliver, very slow.”
“Quick and efficient in moving process”
“they worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
Roadway Van Lines Moving company receives mixed reviews, with numerous customers praising their kindness and professionalism, while a significant portion criticizes their staff for rudeness and unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“the pick up team been so kind”
“some of the staff is so so rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Roadway Van Lines Moving company has a mixed sentiment from clients, with many expressing high satisfaction and willingness to rehire, while a significant number also express dissatisfaction and an unwillingness to use their services again.
Recent Reviews Mention...
“would not go with this company again.”
“would hire again”
“super happy with the entire process”
9. Professionalism
Nationwide Average: 8.31/10
Roadway Van Lines Moving company receives mixed feedback, with customers reporting both highly professional and notably unprofessional experiences.
Recent Reviews Mention...
“professionals”
“Not experts on the moving business.”
“unprofessional error in not knowing truck location”
10. Conflict Handling
Nationwide Average: 4.07/10
Roadway Van Lines Moving company overwhelmingly demonstrates a lack of commitment to resolving customer issues, despite a few instances of attempting to address problems.
Recent Reviews Mention...
“got refunded our deposit”
“Did not rectify the issue, offered only $42 for significant damage.”
“never take accountability”
11. Precision & Care
Nationwide Average: 8.01/10
Roadway Van Lines Moving company receives mixed feedback, with numerous customers praising their careful and considerate treatment of belongings, while a significant portion reports mishandling and damage.
Recent Reviews Mention...
“no damage”
“some items were not packed carefully”
“things were mishandled”
Customer Insights
Cost: $ 4500.00 from 3 reviews
Interstate Move Duration: 7 days from 14 reviews
Great Crew Members
| Brooke | Brooke give us an accurate estimate |
| Sandra, Jeff | Sandra and Jeff made the delivery great |
| Kevin,Sandra | Kevin and Sandra did great |
| Brooke | Very informative and kind |
| Kevin | Thank you Kevin |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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