Since 2010, Suburban Solutions Moving has been aiding those moving to and within the Washington metro area of DC, Maryland, and Virginia. This Kensington, MD-based operation offers local and long-distance services to both residential and commercial clients. When moving with Suburban Solutions, all moves come with the advantage of expert packing and unpacking and a dedicated coordinator who will work alongside you to generate a personalized moving plan. This company prides itself on their well-maintained fleet of trucks, operated by licensed professionals and stocked with specialized equipment, ensuring the secure transportation of your belongings. Every member of the team is trained in the correct methods for packing, loading, and transportation of items, even employing the use of door jamb protectors and rug runners to keep your home safe during the move. Over the years, Suburban Solutions has built a reputation as one of the most reliable movers in Washington DC, DC. Proof being their low claim rate, zero BBB complaints, and the accumulation of over a thousand positive reviews on Google and Yelp.
Suburban Solutions Moving
About Suburban Solutions Moving
Additional Cities Served: Baltimore, Alexandria, Frederick, Rockville, Gaithersburg, BowieShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Packing Services
- Commercial Movers
- Packing Supplies / Moving Boxes
Authorized
for Interstate Moves
Last Checked: 08/24/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Suburban Solutions Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suburban Solutions Moving is consistently praised for their efficiency, professionalism, and excellent customer service, though a few reviews cite issues with punctuality, communication, and overall experience.
Recent Reviews Mention...
“excellent service by Suburban Solutions”
“Steve and his crew did a great job”
“Fantastic service from first contact to move completion”
2. Punctuality
Nationwide Average: 8.07/10
Suburban Solutions Moving generally demonstrates outstanding reliability and timeliness, with the vast majority of customers reporting on-time arrivals and prompt service despite a few instances of delays.
Recent Reviews Mention...
“came an hour late”
“Moved everything quickly and efficiently”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Suburban Solutions Moving generally offers competitive and fair pricing, with most customers finding their services reasonably priced and providing good value for the cost, despite a few reports of prices being higher than expected or quoted.
Recent Reviews Mention...
“Price was reasonable”
“excellent service at a reasonable price”
“felt prices were reasonable”
4. Communication
Nationwide Average: 7.53/10
Suburban Solutions Moving is highly praised for their responsiveness, especially attributed to Brian and Mike, with overwhelmingly positive feedback on their efficiency, attentiveness, and the ease of scheduling and coordination, despite a few isolated issues with follow-up and responsiveness.
Recent Reviews Mention...
“Brian was incredibly responsive”
“Brian Fitzgerald provided info and support”
“Brian Fitzgerald provided info and support”
5. Stick to Prices
Nationwide Average: 5.99/10
Suburban Solutions Moving generally maintains a high level of accuracy and honesty in their estimates, with many customers reporting satisfaction and a few exceptions of dissatisfaction related to discrepancies in charged prices versus quotes.
Recent Reviews Mention...
“estimates were very accurate, no surprises”
“”
“stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Suburban Solutions Moving consistently demonstrates exceptional efficiency and speed, with overwhelmingly positive feedback highlighting their ability to handle moves swiftly, complete tasks in record times, and overcome various challenges quickly, despite a few isolated reports of slower performance.
Recent Reviews Mention...
“Moved everything quickly and efficiently”
“moved furniture and goods to storage unit quickly”
“impressed by their efficiency”
7. Friendliness
Nationwide Average: 8.91/10
Suburban Solutions Moving consistently receives praise for their respectful, courteous, and professional demeanor, although there were a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“the guys were respectful and efficient”
“Friendly courteous service provided by all three”
“The crew went the extra mile in every way”
8. Will Hire Again
Nationwide Average: 8.18/10
Suburban Solutions Moving receives overwhelmingly positive endorsements, with a majority of customers expressing high satisfaction and a strong intention to use their services again, despite a few dissatisfied voices citing negative experiences.
Recent Reviews Mention...
“would absolutely recommend them”
“would certainly hire Suburban Solutions again”
“cannot recommend Suburban more highly”
9. Professionalism
Nationwide Average: 8.31/10
Suburban Solutions Moving consistently receives high praise for their competence, efficiency, and professional conduct, with a few isolated reports of negligence or lack of professionalism.
Recent Reviews Mention...
“crew did a really great job”
“crew deserve 5 stars in competence, efficiency”
“Professional service provided by all three”
10. Conflict Handling
Nationwide Average: 4.07/10
Suburban Solutions Moving displays a mixed performance, with numerous instances of refusal or inadequate efforts to address issues but also notable acts of going beyond expectations to remedy situations and satisfy customers.
Recent Reviews Mention...
“refused to properly address or rectify damages”
“Promised to address issue but didn’t follow through”
“company made no effort to right the wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Suburban Solutions Moving generally receives high praise for carefully wrapping and protecting furniture and belongings, though there are a few reports of significant damage and mishandling.
Recent Reviews Mention...
“care in handling our furniture”
“All items were wrapped before placement”
“All furniture items were wrapped”
Customer Insights
Cost: $ 369.00 from 3 reviews
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 3.75 hours from 46 reviews
Interstate Move Duration: 2 days from 11 reviews
Great Crew Members
Brian | Brian was incredibly responsive and flexible |
Steve | Steve and his crew were competent, efficient, and careful |
Brian Fitzgerald | Provided info and support, one gentleman cleaned out bottom freezer |
Brian Fitzgerald | Provided info and support, ensured efficient move |
Brian | extremely responsive and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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