Listed amongst Maryland’s esteemed top 100 companies, Metropolitan Moving & Storage is a leading provider of services to help people transition into their new homes. With over two decades of experience and unmatched customer service, the Laurel-based mover makes every relocation stress-free and enjoyable. Metropolitan Moving & Storage has served the greater Washington DC, DC region since 1998. Whether you’re moving across town or to another state, it has the truck and crew ready to help. Industry knowledge and attention to detail set these movers apart from the competition. They promise to handle your belongings with the utmost care and bring them safely to their destination. All furniture is individually wrapped in quilt pads and shrink wrap for extra protection. Pickup and delivery dates are also guaranteed so that you can plan ahead. Metropolitan Moving’s services include the careful and precise disassembly and reassembly of your furnishings, followed by their placement exactly where you want them to be.
Metropolitan Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Metropolitan Moving & Storage
Additional Cities Served: Frederick, Rockville, Gaithersburg, Bowie, Annapolis, College ParkShow More >
Moving Services
- Local & Long Distance Residential Moving
- Commercial Relocation
- East Coast Express Movers
- Professional Packing & Unpacking
- High Value Antique / Artwork Crating Services
- Storage
- Certified Piano Movers
- Free OnSite and Online Estimate
- Home Staging & Decluttering Assistance
- Metropolitan Moving's Guide to Ensure a StressFree and Efficient Move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/25/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Metropolitan Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metropolitan Moving & Storage generally receives exceptional praise for their moving services, efficiency, and professionalism, although there are a small number of dissatisfied reviews.
Recent Reviews Mention...
“they deserve 10 stars for the entire moving process”
“they completed the job super fast and were outstanding”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Metropolitan Moving & Storage consistently demonstrates reliability and timeliness, with numerous customers reporting that the team arrived on or even before the scheduled time, despite a few exceptions.
Recent Reviews Mention...
“on time”
“Staff arrived on time”
“They were 3 days late”
3. Affordability
Nationwide Average: 7.69/10
Metropolitan Moving & Storage generally offers competitive and fair pricing, often coming in under budget or estimate, though there are infrequent mentions of higher quotes or misquotes.
Recent Reviews Mention...
“their price affordable”
“offer tips to help you save time and money”
“great job at a great price”
4. Communication
Nationwide Average: 7.53/10
Metropolitan Moving & Storage predominantly receives high praise for their responsiveness, informativeness, and professional manner, though there are isolated mentions of issues related to scheduling and customer service.
Recent Reviews Mention...
“responsive throughout the move”
“responsive”
“delight to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Metropolitan Moving & Storage predominantly upholds its quotations, with many customers reporting lower-than-expected final charges, despite a few complaints about pricing practices.
Recent Reviews Mention...
“estimate was spot-on”
“tried to charge us for storage”
“weren't any surprises with the final bill”
6. Speed
Nationwide Average: 8.58/10
Metropolitan Moving & Storage overwhelmingly impresses with their efficiency and quick execution, despite isolated incidents of delays and no-shows.
Recent Reviews Mention...
“completed the job super fast”
“completed the job super fast”
“very organized, efficient”
7. Friendliness
Nationwide Average: 8.91/10
Metropolitan Moving & Storage overwhelmingly receives praise for their polite, professional, and kind-hearted staff, with only a singular mention of rudeness.
Recent Reviews Mention...
“professional and kind”
“kind”
“team was cheerful”
8. Will Hire Again
Nationwide Average: 8.18/10
Metropolitan Moving & Storage is overwhelmingly recommended by clients for repeat service, showcasing a strong customer satisfaction and loyalty aside from a few dissatisfied voices.
Recent Reviews Mention...
“highly recommend them”
“will highly recommend them to all our friends and family”
“would work with them again”
9. Professionalism
Nationwide Average: 8.31/10
Metropolitan Moving & Storage overwhelmingly impresses with accounts of their team's professionalism, courtesy, efficiency, and exceptional work ethic, despite a few isolated criticisms of unprofessionalism.
Recent Reviews Mention...
“professional team”
“professional”
“professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Metropolitan Moving & Storage generally receives high praise from customers for their efforts to address and rectify issues, despite a few instances of dissatisfaction regarding problem handling.
Recent Reviews Mention...
“went beyond by repairing a wobbly couch foot”
“front office got in touch to make it right”
“Willing to move furniture several times until I was happy”
11. Precision & Care
Nationwide Average: 8.01/10
Metropolitan Moving & Storage consistently demonstrates exceptional attention to detail, with reviews frequently noting their efficient, careful, and responsible approach to moving possessions, ensuring that items are secure, undamaged, and treated with utmost respect throughout the moving process.
Recent Reviews Mention...
“efficient and responsible handling”
“very careful with items”
“very organized, neat, everything in place”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Great Crew Members
| George | very organized, efficient |
| Eddie | Eddie did a great job estimating |
| Danny, Lena, Cassie | helped diligently with estimates, scheduling, and questions |
| Jorge, Daniel, Oscar | hard work even in pouring rain |
| Mario | Mario was very efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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