Eagle Van Lines, Inc. is a logistics company that has been providing cost-effective, fast, and reliable logistics solutions since 1985. Based in Temple Hills, Maryland, the company serves customers within the United States and internationally. Eagle Van Lines offers various services, including ground shipping, sea delivery, and air delivery. For over 30 years, the company has provided logistics services to clients such as the United States Government, Foreign Embassies, Commercial Industries, and Private Consumers. For those searching for movers in Hyattsville, MD, it's always worth considering various options. Eagle TransGroup, Inc. is known for offering quality and personalized services to meet the challenging logistics needs of businesses, governments, and militaries worldwide.
Eagle Van Lines, Inc.
About Eagle Van Lines, Inc.
Additional Cities Served: Hyattsville, La Plata, Chesapeake Beach, District Heights, Capitol Heights, LeonardtownShow More >
Moving Services
- Residential Moves
- Commercial Moves
- International Moves
- Moving & Storage
- Freight Forwarding
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Eagle Van Lines, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Eagle Van Lines, Inc. receives highly polarized feedback, with many praising their work and professionalism, yet a significant number of customers report unprofessional and problematic experiences.
Recent Reviews Mention...
“quality work and careful handling of our household goods”
“fantastic work by California crew”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Eagle Van Lines, Inc. presents a mixed performance with incidents of delays and poor communication offset by numerous accounts of timely arrivals and efficient operations.
Recent Reviews Mention...
“they did not inform me the scale was broken”
“They were punctual and well-prepared.”
“showed up a day later”
3. Affordability
Nationwide Average: 7.69/10
Eagle Van Lines, Inc. is generally seen as providing fair and reasonable pricing, although there was a noted instance of a customer paying $500 more than the initial quote.
Recent Reviews Mention...
“quote was reasonable but had to pay $500 more”
“came in under the estimated price by $300”
“Very fair pricing”
4. Communication
Nationwide Average: 7.53/10
Eagle Van Lines, Inc. shows a polarized performance with instances of effective, respectful interactions alongside numerous accounts of unresponsiveness, misinformation, and overall poor communication practices.
Recent Reviews Mention...
“crew was very respectful and responsive”
“did not inform me about the broken scale beforehand”
“Made sure to communicate effectively throughout.”
5. Speed
Nationwide Average: 8.58/10
Eagle Van Lines, Inc. is generally described as extremely efficient and professional, though there have been a couple of instances where their speed and thoroughness were questioned.
Recent Reviews Mention...
“unloaded half-of-a-semi truck load in 5 hrs”
“move was done in a timely manner”
“extremely fast and professional”
6. Friendliness
Nationwide Average: 8.91/10
Eagle Van Lines, Inc. is generally perceived as very respectful, professional, and courteous, with numerous mentions of pleasant interactions, though there are a few isolated complaints regarding rudeness and unprofessional behavior.
Recent Reviews Mention...
“crew was very respectful”
“Kenny and Geffry were professional”
“Jeffery Garcia was fantastic and hard working.”
7. Will Hire Again
Nationwide Average: 8.18/10
Eagle Van Lines, Inc. appears to have a generally positive sentiment from a majority of customers, despite a notable fraction expressing strong dissatisfaction and unwillingness to rehire.
Recent Reviews Mention...
“felt very fortunate to have had Eagle conduct our move”
“would hire again”
“would work with Kenny, Geffry, and crew again”
8. Professionalism
Nationwide Average: 8.31/10
Eagle Van Lines, Inc. generally receives high praise for professional, efficient, and hardworking team members, though there are notable criticisms regarding unprofessional behavior and handling.
Recent Reviews Mention...
“highly impressed with their professionalism”
“Kenny and Geffry were professional”
“professional and efficient service”
9. Conflict Handling
Nationwide Average: 4.07/10
Eagle Van Lines, Inc. demonstrates a consistent refusal to acknowledge responsibility, engage in communication, or provide solutions for customer grievances and service failures.
Recent Reviews Mention...
“refused to give any projected delivery dates”
“Did not respond to my counter-offer for almost 2 months.”
“no accountability for damages and missing items”
10. Precision & Care
Nationwide Average: 8.01/10
Eagle Van Lines, Inc. has received mixed feedback, with several customers praising their attentiveness and caution, while others report significant damages and mishandling of their belongings.
Recent Reviews Mention...
“careful handling of our household goods”
“decorative flowers bent, dents on washer/dryer”
“Handled items with care, especially the fragile ones.”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
Kenny, Geffry | great job moving in my household goods in a professional and timely manner |
Kenny, Geffry | fantastic work during delivery |
Jeffery | Jeffery Garcia was the most helpful and hard working. |
Kenny, Geffry | Kenny and Geffry loaded our goods fast and professionally |
Teresa | Exceptionally professional, hardworking, and dedicated. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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