Eastern Moving & Storage

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MoversChevron RightMarylandChevron RightBaltimoreChevron RightEastern Moving & Storage
based on 587+ data points
Circle Info

About Eastern Moving & Storage

Though the family-owned Eastern Moving & Storage started in 1979, the Bishop family has moving industry roots that date back to the early 1900s. With decades of industry experience, this Baltimore-based moving company specializes in local moves within Baltimore and across Maryland but also offers long-distance moves, international moving services, and storage services. Considering various other movers in Baltimore, MD, Eastern Moving & Storage always ensures to use highly-experienced and well-trained professional staff, so you have the best possible relocation experience. Licensed by the US DOT, the company is also a member of the American Moving and Storage Association (AMSA) and proudly displays its 'Pro Mover' certification.

Moving Services

  • Residential Moving
  • Packing
  • Storage
  • Office Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

431521

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Eastern Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.39/10

Nationwide Average: 8.44/10

Comment Dots

Eastern Moving & Storage is highly regarded by the majority of customers for their exceptional service, professionalism, and efficiency, despite a few reports of negative experiences.

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Recent Reviews Mention...

chipped furniture and broken TV stand

wouldn't recommend them

overall it was a bad experience

2. Punctuality

8.2/10

Nationwide Average: 8.07/10

Comment Dots

Eastern Moving & Storage consistently arrives on time as reflected by overwhelmingly positive feedback, despite a few reports of delays and cancellations.

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Recent Reviews Mention...

took nearly twice as long as estimated

took longer than the estimate to move me

They arrived promptly

3. Affordability

7.19/10

Nationwide Average: 7.69/10

Comment Dots

Eastern Moving & Storage has a mix of experiences with some customers confronting unexpected higher costs, while a larger number express satisfaction with lower-than-expected prices, making the company generally viewed as reasonably priced and even affordable by many.

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Recent Reviews Mention...

total bill was thousands over what was quoted

upcharges for fuel and extra weight without proof

end price was even lower than our quote

4. Communication

6.8/10

Nationwide Average: 7.53/10

Comment Dots

Eastern Moving & Storage has displayed predominantly positive interactions, highlighted by their proactive and courteous communication style, despite a few significant concerns regarding responsiveness and unannounced changes.

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Recent Reviews Mention...

took two weeks to respond to inquiry

they increased our monthly storage rate without warning

got the run around for last 6 weeks

5. Stick to Prices

5.24/10

Nationwide Average: 5.99/10

Comment Dots

Eastern Moving & Storage has mixed reviews, with several customers reporting charges significantly above their estimates, while others praise the company for their accurate estimates or even finishing below the quoted price.

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Recent Reviews Mention...

charged us more than the estimate

total bill was thousands over what was quoted

upcharges not in original quote

6. Speed

8.67/10

Nationwide Average: 8.58/10

Comment Dots

Eastern Moving & Storage is overwhelmingly praised for their efficiency and rapid execution, with most customers reporting exceptionally fast and diligent moving experiences, despite a few reports of slower-than-expected service.

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Recent Reviews Mention...

first crew took nearly twice as long

Tony and Larry were fast

moving took longer than initially estimated

7. Friendliness

9.13/10

Nationwide Average: 8.91/10

Comment Dots

Eastern Moving & Storage generally receives high praise for their polite and courteous service, despite a few isolated incidents of perceived rudeness.

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Recent Reviews Mention...

crew that delivered was good humored

never met a ruder individual

Tim and Jim showed a negative attitude

8. Will Hire Again

8/10

Nationwide Average: 8.18/10

Comment Dots

Eastern Moving & Storage receives overwhelmingly positive feedback, suggesting that a majority of customers would eagerly use their services again due to positive experiences.

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Recent Reviews Mention...

would not recommend and never use again

I wouldn't recommend them

would avoid this business in the future

9. Professionalism

8.49/10

Nationwide Average: 8.31/10

Comment Dots

Eastern Moving & Storage predominantly receives high praise for their professional conduct during moves, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

crew disassembled furniture not supposed to

delivery crew was professional

they are the furthest from professional

10. Conflict Handling

3.09/10

Nationwide Average: 4.07/10

Comment Dots

Eastern Moving & Storage generally demonstrates a lack of initiative and responsibility in addressing customer issues and damages, despite a few instances where efforts to amends were noted.

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Recent Reviews Mention...

no resolution provided for missing shelves

owner wasn't responsive about damages

refused to give insurance info for the lost box

11. Precision & Care

7.61/10

Nationwide Average: 8.01/10

Comment Dots

Eastern Moving & Storage generally receives high praise for their meticulous and respectful handling of belongings, though there are some significant complaints of damage and losses.

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Recent Reviews Mention...

chipped furniture and broken TV stand

damage to large items

they lost my professionally packed box

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Tim, Tony, LarryTim was quick and efficient, Tony and Larry worked hard
Todd, DeonteTodd and Deonte were exceptional
Tim Mabefabulous experience with him and his crew
TimTim was amazing
Tony, Larryhandled the moving very professionally and carefully
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Eastern Moving & Storage

Location
9716 Pulaski Hwy, Middle River, MD, 21220
Phone
(410) 391-7100
Link
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