Though the family-owned Eastern Moving & Storage started in 1979, the Bishop family has moving industry roots that date back to the early 1900s. With decades of industry experience, this Baltimore-based moving company specializes in local moves within Baltimore and across Maryland but also offers long-distance moves, international moving services, and storage services. Considering various other movers in Baltimore, MD, Eastern Moving & Storage always ensures to use highly-experienced and well-trained professional staff, so you have the best possible relocation experience. Licensed by the US DOT, the company is also a member of the American Moving and Storage Association (AMSA) and proudly displays its 'Pro Mover' certification.
Eastern Moving & Storage
About Eastern Moving & Storage
Additional Cities Served: Frederick, Annapolis, Aberdeen, Elkton, Havre de Grace, CambridgeShow More >
Moving Services
- Residential Moving
- Packing
- Storage
- Office Moving
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Eastern Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Eastern Moving & Storage is highly regarded by the majority of customers for their exceptional service, professionalism, and efficiency, despite a few reports of negative experiences.
Recent Reviews Mention...
“chipped furniture and broken TV stand”
“wouldn't recommend them”
“overall it was a bad experience”
2. Punctuality
Nationwide Average: 8.07/10
Eastern Moving & Storage consistently arrives on time as reflected by overwhelmingly positive feedback, despite a few reports of delays and cancellations.
Recent Reviews Mention...
“took nearly twice as long as estimated”
“took longer than the estimate to move me”
“They arrived promptly”
3. Affordability
Nationwide Average: 7.69/10
Eastern Moving & Storage has a mix of experiences with some customers confronting unexpected higher costs, while a larger number express satisfaction with lower-than-expected prices, making the company generally viewed as reasonably priced and even affordable by many.
Recent Reviews Mention...
“total bill was thousands over what was quoted”
“upcharges for fuel and extra weight without proof”
“end price was even lower than our quote”
4. Communication
Nationwide Average: 7.53/10
Eastern Moving & Storage has displayed predominantly positive interactions, highlighted by their proactive and courteous communication style, despite a few significant concerns regarding responsiveness and unannounced changes.
Recent Reviews Mention...
“took two weeks to respond to inquiry”
“they increased our monthly storage rate without warning”
“got the run around for last 6 weeks”
5. Stick to Prices
Nationwide Average: 5.99/10
Eastern Moving & Storage has mixed reviews, with several customers reporting charges significantly above their estimates, while others praise the company for their accurate estimates or even finishing below the quoted price.
Recent Reviews Mention...
“charged us more than the estimate”
“total bill was thousands over what was quoted”
“upcharges not in original quote”
6. Speed
Nationwide Average: 8.58/10
Eastern Moving & Storage is overwhelmingly praised for their efficiency and rapid execution, with most customers reporting exceptionally fast and diligent moving experiences, despite a few reports of slower-than-expected service.
Recent Reviews Mention...
“first crew took nearly twice as long”
“Tony and Larry were fast”
“moving took longer than initially estimated”
7. Friendliness
Nationwide Average: 8.91/10
Eastern Moving & Storage generally receives high praise for their polite and courteous service, despite a few isolated incidents of perceived rudeness.
Recent Reviews Mention...
“crew that delivered was good humored”
“never met a ruder individual”
“Tim and Jim showed a negative attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Eastern Moving & Storage receives overwhelmingly positive feedback, suggesting that a majority of customers would eagerly use their services again due to positive experiences.
Recent Reviews Mention...
“would not recommend and never use again”
“I wouldn't recommend them”
“would avoid this business in the future”
9. Professionalism
Nationwide Average: 8.31/10
Eastern Moving & Storage predominantly receives high praise for their professional conduct during moves, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“crew disassembled furniture not supposed to”
“delivery crew was professional”
“they are the furthest from professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Eastern Moving & Storage generally demonstrates a lack of initiative and responsibility in addressing customer issues and damages, despite a few instances where efforts to amends were noted.
Recent Reviews Mention...
“no resolution provided for missing shelves”
“owner wasn't responsive about damages”
“refused to give insurance info for the lost box”
11. Precision & Care
Nationwide Average: 8.01/10
Eastern Moving & Storage generally receives high praise for their meticulous and respectful handling of belongings, though there are some significant complaints of damage and losses.
Recent Reviews Mention...
“chipped furniture and broken TV stand”
“damage to large items”
“they lost my professionally packed box”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Tim, Tony, Larry | Tim was quick and efficient, Tony and Larry worked hard |
Todd, Deonte | Todd and Deonte were exceptional |
Tim Mabe | fabulous experience with him and his crew |
Tim | Tim was amazing |
Tony, Larry | handled the moving very professionally and carefully |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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