Move In USA is a BBB-accredited business based in Owings Mills, MD. This locally owned company has been moving clients in the Baltimore, MD area since 2012. It is proud to be a part of the community and always does its best to know the neighborhoods it serves so that it can provide top-notch customer care. Whether you’re moving locally, long distance, or internationally, Move In USA is dedicated to making your move as stress-free as possible. It offers various services to meet your needs and budget, including packing and unpacking, last-minute moves, and corporate and commercial relocations. If you’re planning a move, getting a free quote is fast and easy. Simply provide the details of your upcoming move, and you’ll receive an estimated cost. This way, you can budget for your move and avoid any surprises.
Move In USA
About Move In USA
Additional Cities Served: Westminster, Elkton, Havre de Grace, Bel Air, Hampstead, ShippensburgShow More >
Moving Services
- Local moves
- Long distance moves
- International moves
- Last minute moves
- Packing service
- Corporate and commercial moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Move In USA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move In USA is overwhelmingly praised for their professionalism, efficiency, and careful handling, though a few dissatisfied voices note significant damage and issues.
Recent Reviews Mention...
“Highly recommended and very impressed”
“very professional and friendly, would recommend”
“everything was perfect”
2. Punctuality
Nationwide Average: 8.07/10
Move In USA consistently demonstrates a strong commitment to arriving on time and maintaining communication about arrival times, despite a few instances of delays or scheduling challenges.
Recent Reviews Mention...
“They arrived on time”
“they were on time”
“great at communicating their arrival”
3. Affordability
Nationwide Average: 7.69/10
Move In USA is generally viewed as offering competitive and reasonable pricing with great value, despite some customers experiencing higher than expected costs.
Recent Reviews Mention...
“final cost was higher than expected”
“Affordable price”
“Great price for the hourly rate”
4. Communication
Nationwide Average: 7.53/10
Move In USA generally maintains high standards, with many customers praising the team's responsiveness, professionalism, and thoroughness, although there were notable grievances about misinformation, lack of follow-through, and post-move communication issues.
Recent Reviews Mention...
“Gregg and Rachel gave me the run around”
“not informed about additional costs”
“they even called to ask whether I wanted Starbucks”
5. Stick to Prices
Nationwide Average: 5.99/10
Move In USA receives mixed feedback, with numerous complaints about added charges and deviations from initial quotes, yet also notable praise for being upfront and adhering to estimated costs in several instances.
Recent Reviews Mention...
“was informed of additional costs after the move”
“quoted for 6 hours but took 7.5 hours”
“very reasonable, honest and upfront about pricing”
6. Speed
Nationwide Average: 8.58/10
Move In USA generally receives high praise for their efficiency, with many customers noting how fast, efficient, and well-organized the service is, despite a few reports of slowness and disorganization.
Recent Reviews Mention...
“They were efficient”
“movers were amazingly fast”
“got the job done in a timely fashion”
7. Friendliness
Nationwide Average: 8.91/10
Move In USA is overwhelmingly praised for their positive attitude, professionalism, and polite behavior, though there are a few isolated reports of unprofessional and rude interactions.
Recent Reviews Mention...
“Had a positive attitude”
“super friendly”
“they are organized and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Move In USA overwhelmingly receives positive feedback, indicating most customers would eagerly use their services for future moves despite a few dissenting opinions.
Recent Reviews Mention...
“Would highly recommend them”
“would recommend and definitely be using them for future moves”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move In USA overwhelmingly receives praise for the professionalism, efficiency, and courteous behavior of their team, despite a few reports of unprofessional conduct and mishandling.
Recent Reviews Mention...
“Great packers, reliable and patient”
“very professional”
“they are efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Move In USA has demonstrated a clear discrepancy in customer experiences, with some reporting commendable efforts in addressing issues, while a significantly larger number express strong dissatisfaction with the company's handling of damages and claims.
Recent Reviews Mention...
“went above and beyond to troubleshoot any problems”
“did not attempt to rectify damages adequately”
“did not rectify damages”
11. Precision & Care
Nationwide Average: 8.01/10
Move In USA generally excels, as evidenced by numerous reports of careful packing, no damage to belongings, and successful transportation of delicate items, though there are notable instances of mishandling and damage.
Recent Reviews Mention...
“very careful with all of my things, nothing was damaged”
“Nothing was broken”
“items poorly packed and mishandled”
Customer Insights
Cost: $ 2973.00 from 7 historical data points
Interstate Move Duration: 12 days from 7 reviews
Great Crew Members
| Miguel, Roberto, Samuel, Adolfo, Mr. Greg | all our furniture items were placed in place like we wanted them |
| Greg Miller | Greg Miller pretended to be nice and helpful |
| Hunter | sent a great team on short notice |
| Rachel, Tito | Rachel was accommodating and helpful, Tito made the move smooth |
| Roman | The Roman team did an excellent job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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