1 Stop Pack N Ship has been serving the Washington DC area since 1984, offering residential and commercial moving and international shipping services. Based in Rockville, Maryland, the company has additional locations in Washington DC, Baltimore, MD, and Fairfax, VA. Their service areas include Maryland, Virginia, West Virginia, Delaware, and the DC metro area. As a full-service shipping center, they offer door-to-door services for both domestic and international moves, specializing in high-value items such as artworks, antiques, electronics, and furniture. Their shipping services include air and ocean transport, while utilizing state-of-the-art packaging and custom crating processes to protect valuables during shipment.
1 Stop Pack N Ship
About 1 Stop Pack N Ship
Additional Cities Served: Gaithersburg, Hagerstown, Annapolis, New Carrollton, Mount Rainier, ThurmontShow More >
Moving Services
- Domestic Shipping
- International Shipping
- Cargo & Freight Shipping
- Local Moving Services
Awards
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Summarized Review of 1 Stop Pack N Ship
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.17/10
Nationwide Average: 8.44/10
1 Stop Pack N Ship generally receives negative feedback, with customers often citing poor service and unsatisfactory experiences, though a singular account did mention great service during a difficult time.
Recent Reviews Mention...
“great service and satisfaction”
“the paintings arrived in perfect condition”
“great team did great work”
2. Punctuality
9.46/10
Nationwide Average: 8.07/10
1 Stop Pack N Ship consistently ships orders in a timely manner.
Recent Reviews Mention...
“team is timely”
“received timely estimate and confirmation”
“timely services”
3. Affordability
9.35/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Roy's pricing was very competitive”
“best price I received”
“the price was amazing”
4. Communication
8.63/10
Nationwide Average: 7.53/10
1 Stop Pack N Ship receives mixed reviews but generally struggles with unhelpful management, challenges in getting past reception, and issues in providing clear transaction details, despite some instances of patience and understanding from staff.
Recent Reviews Mention...
“kept in communication and answered all my questions promptly”
“they send me all the info I need”
“received timely estimate and confirmation”
5. Stick to Prices
7.34/10
Nationwide Average: 5.99/10
1 Stop Pack N Ship disappointingly increased their price at pick-up.
Recent Reviews Mention...
“quote matched final price paid”
“no mention of price change”
“no mention of price change”
6. Speed
9.53/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery was fast and easy”
“fast shipping to destination”
“efficient in moving”
7. Friendliness
8.93/10
Nationwide Average: 8.91/10
1 Stop Pack N Ship demonstrates a significant discrepancy in customer experiences, ranging from considerate service by Roy and his team to reports of disrespect, verbal abuse, and physical hostility by the owner.
Recent Reviews Mention...
“most of all kind”
“the movers were courteous”
“they are friendly”
8. Will Hire Again
8.82/10
Nationwide Average: 8.18/10
1 Stop Pack N Ship generally receives negative reviews, with the majority of customers indicating they would not use their services again due to various issues.
Recent Reviews Mention...
“intend to turn to them first from now on”
“recommend this company and would hire again”
“highly recommend everyone to use this company”
9. Professionalism
8.98/10
Nationwide Average: 8.31/10
1 Stop Pack N Ship has received mixed reviews, with some praising their top-notch, professional work, while others criticized them for being disorganized, confused, and displaying dishonest and physically hostile behavior.
Recent Reviews Mention...
“professional caring services”
“team is professional”
“Very professional”
10. Conflict Handling
2.62/10
Nationwide Average: 4.07/10
1 Stop Pack N Ship has been reported as unsuccessful in resolving issues, unhelpful with insurance claims, and has even been accused of withholding furniture instead of repairing it.
Recent Reviews Mention...
“Care in packing was evident, implies willingness to right a wrong”
“Tried to resolve the matter but was unsuccessful.”
“did not properly address or compensate for damage”
11. Precision & Care
9.31/10
Nationwide Average: 8.01/10
1 Stop Pack N Ship has a mixed reputation, with instances of items being carefully shipped but also significant occurrences of damage to valuable goods.
Recent Reviews Mention...
“artwork arrived in great condition”
“Roy's bubble wrapping and crating were very professionally done”
“took care of all the packages well”
Customer Insights
Interstate Move Duration: 5 days from 5 reviews
Great Crew Members
| Roy | Roy's bubble wrapping and crating were very professionally done |
| Roy | Your dedication for great outcome is priceless |
| Roy | Roy was very helpful and gave me a good deal |
| Roy, Leon | ensured the glass was packed safely in a wood box |
| Roy | movers were courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Rockville Moving Services
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