Excalibur Moving and Storage serves the residents of Virginia, Maryland, and Washington, D.C. from its location in Rockville, MD. This Baltimore moving service provides local and long-distance moving services, packing, storage, and other specialized services required for residential and commercial moves. If you're scouting for moving services in Rockville, MD, bear in mind that Excalibur Moving and Storage is licensed, bonded, and insured to protect clients from potential losses during the move. Additionally, the company focuses on customer satisfaction and is available seven days a week, so you can move on your schedule! Excalibur Moving and Storage strives to go the extra mile with every move. See how they can make this your best relocation ever.
Excalibur Moving And Storage
About Excalibur Moving And Storage
Additional Cities Served: Gaithersburg, Bowie, Annapolis, College Park, Laurel, GreenbeltShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Excalibur Moving And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Excalibur Moving And Storage receives mixed feedback, with some praising their professionalism and efficiency, while others criticize their services, citing issues like inflated prices and poor customer service.
Recent Reviews Mention...
“couldn't be happier with the service”
“quality and reliability impressed me”
“used Excalibur for several successful moves”
2. Punctuality
Nationwide Average: 8.07/10
Excalibur Moving And Storage has shown variability, with instances of being early or on time, contrasted by significant delays and missed schedules.
Recent Reviews Mention...
“arrived on time”
“arrived and finished early”
“shows up on time”
3. Affordability
Nationwide Average: 7.69/10
Excalibur Moving And Storage has garnered mixed reviews, with a notable number of customers expressing dissatisfaction due to unexpected charges, costs significantly exceeding estimates, and general overcharging, despite a few reports of reasonable rates and no hidden fees.
Recent Reviews Mention...
“price was competitive, a little better than other quotes”
“other companies were more expensive”
“it cost me over $5,000 instead of quoted under $2,000”
4. Communication
Nationwide Average: 7.53/10
Excalibur Moving And Storage generally provides poor customer service, often failing to effectively address or remedy issues, despite a few instances of responsiveness and professionalism.
Recent Reviews Mention...
“responsive to my questions and requests”
“Autumn called to check satisfaction”
“communicated among one another”
5. Stick to Prices
Nationwide Average: 5.99/10
Excalibur Moving And Storage frequently receives criticism for charging above their initial quotes, though there are instances where customers felt properly informed and satisfied with the billing process.
Recent Reviews Mention...
“no mention of price changes post-quote”
“got a refund for lower final weight”
“quoted one price, charged significantly more”
6. Speed
Nationwide Average: 8.58/10
Excalibur Moving And Storage receives mixed feedback, with several customers criticizing them for being deliberately slow to increase charges, while others praise their efficiency and quick work.
Recent Reviews Mention...
“worked incredibly hard and did a great job”
“worked like crazy to unload and setup”
“staff works very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Excalibur Moving And Storage has received mixed reviews, indicating varying experiences with staff behavior ranging from highly polite and professional to unprofessional and rude.
Recent Reviews Mention...
“Victor and his team were amazing”
“professional, polite, and accommodating”
“they did whatever was asked of them”
8. Will Hire Again
Nationwide Average: 8.18/10
Excalibur Moving And Storage receives mixed feedback, with several customers expressing strong dissatisfaction and a reluctance to rehire, while others show a high level of satisfaction and a strong intent to use their services again.
Recent Reviews Mention...
“would not hesitate to use them again”
“would definitely hire again”
“would only call Excalibur for future needs”
9. Professionalism
Nationwide Average: 8.31/10
Excalibur Moving And Storage has received mixed reviews, highlighting instances of both exceptional professionalism and concerning unprofessionalism.
Recent Reviews Mention...
“organized, protected the floors”
“team was very professional”
“dressed in logo shirts implies professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Excalibur Moving And Storage demonstrates a predominantly negative performance, with complaints about poor response to issues and argumentative behavior, despite a couple instances of commendable customer care and professional competence.
Recent Reviews Mention...
“did not rectify issues when contacted”
“manager was argumentative, no effort to rectify issues”
“refuse to take any action because I don’t have proof”
11. Precision & Care
Nationwide Average: 8.01/10
Excalibur Moving And Storage generally appears to struggle, with numerous reports of damage, mishandling, and even loss or theft of customer belongings.
Recent Reviews Mention...
“took good care of all of my belongings”
“took good care of our furniture”
“everything neat and no damage”
Customer Insights
Cost: $ 2025.00 from 5 reviews
Local Move Duration: 6 hours from 7 reviews
Great Crew Members
| Dean,Justin,Victor | responsive, helpful, amazing team members respectively |
| Walter, Luci | Walter and Luci were amazing during the move |
| Autumn | very nice and explains process and pricing patiently |
| Jay, Jason | Jason was the most efficient worker |
| Jay | Jay is awesome, great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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