In & Out Movers is a family-owned and operated moving company based in Rockville, MD, that has been in business for over 15 years. They provide full-service residential, commercial, and international moving solutions, with a service area covering Maryland, Virginia, and Washington, DC. Notably, their offerings also include a private, secure storage facility in their 10,000-square-foot warehouse in Rockville, which is insured and monitored 24/7. Customers seeking moving services in Frederick, MD can benefit from the company's commitment to quality and excellence in service, ensuring a seamless move through expert packing, efficient logistics, and professional crews.
In & Out Movers
About In & Out Movers
Additional Cities Served: Rockville, Gaithersburg, Bowie, Laurel, Greenbelt, HyattsvilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- International Moving
- Storage Solutions
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of In & Out Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
In & Out Movers has generally received high praise for their professionalism, effectiveness, and the satisfaction delivered during moves, despite a few reports of issues such as cancellations, lateness, and problems with service and pricing.
Recent Reviews Mention...
“really satisfied with the service provided”
“excellent service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
In & Out Movers generally demonstrates a high level of timeliness and reliability in their services, with the majority of feedback highlighting their ability to arrive on time, notify customers of any delays, and perform moves within expected timeframes.
Recent Reviews Mention...
“the movers were on time”
“showed up quickly after a long drive”
“they showed up the next day”
3. Affordability
Nationwide Average: 7.69/10
In & Out Movers generally offers competitive and reasonable pricing, though there are notable instances of customers being charged significantly more than initial quotes.
Recent Reviews Mention...
“fair pricing mentioned”
“price was reasonable”
“offered cost effective options”
4. Communication
Nationwide Average: 7.53/10
In & Out Movers generally excels with many clients highlighting their responsiveness and clear communication, though there are notable issues with miscommunications and responsiveness for a minority of clients.
Recent Reviews Mention...
“communication was super professional and easy”
“great communication”
“The manager and support staff were supportive”
5. Stick to Prices
Nationwide Average: 5.99/10
In & Out Movers generally demonstrates a reliable adherence, despite a few instances of significant price discrepancies from the original quotes.
Recent Reviews Mention...
“transparent pricing”
“no "hidden" costs”
“true to their word on services advertised”
6. Speed
Nationwide Average: 8.58/10
In & Out Movers generally provide very efficient and quick services, with overwhelmingly positive feedback about their ability to complete moves promptly, despite a few instances of dissatisfaction regarding delays and a focus on speed over carefulness.
Recent Reviews Mention...
“movers were QUICK”
“very fast”
“unloaded a trailer very fast”
7. Friendliness
Nationwide Average: 8.91/10
In & Out Movers consistently receives high praise for their polite, professional, and pleasant interactions, despite a few isolated reports of rudeness.
Recent Reviews Mention...
“team was courteous”
“they are friendly”
“very supportive and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
In & Out Movers enjoys a predominantly positive reception, with many customers expressing strong intentions to use their services again or to recommend them to others, despite a smaller group of clients voicing dissatisfaction primarily due to service issues and cost concerns.
Recent Reviews Mention...
“would def refer them to anyone I know”
“definitely use them again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
In & Out Movers predominantly receives high praise for their hardworking, courteous, and professional conduct during moves, despite a few instances of criticism regarding unprofessionalism.
Recent Reviews Mention...
“communication and efficiency were on point”
“professionalism displayed is exemplary”
“professionalism and expertise of the entire team praised”
10. Conflict Handling
Nationwide Average: 4.07/10
In & Out Movers generally demonstrates a strong commitment to resolving customer issues effectively, as evidenced by several high ratings for rectifying mistakes, albeit with a few significant instances where they failed to address concerns adequately.
Recent Reviews Mention...
“agreed to refund but not the full amount”
“Reduced price, but major issues not fully addressed ”
“manager waived extra fee and dropped additional charge”
11. Precision & Care
Nationwide Average: 8.01/10
In & Out Movers generally provides meticulous and attentive service, though there were a few instances of damage reported.
Recent Reviews Mention...
“handled all my things with utmost care”
“they protected the furniture well”
“items handled with care”
Customer Insights
Cost: $ 1677.00 from 5 reviews
Local Move Duration: 6 hours from 23 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
Alfredo Reyes | incredible organization and care during the move |
Igal | Igal praised for his professionalism |
Alfredo,Tim | outstanding work and kept us updated |
Alfredo | Alfredo and team were professional, courteous, and eager to help |
Alfredo, Jose, Santos, Louis, Angel | went above and beyond, extremely careful and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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