Jake’s Moving and Storage is a local, family-owned business that has been serving Washington D.C., Maryland, Virginia, and surrounding areas for over ten years. This Rockville, MD company can help you move locally and long distance with its dependable staff taking care of every detail while you relax and enjoy the process. For those seeking a broader choice of movers in Washington DC, DC, Jake’s Moving should definitely be considered. They understand that moves can be stressful, so they offer 24/7 availability to ensure that they will be there for you no matter what time of day or night you need them. Jake’s Moving provides a broad range of services, including packing and unpacking, climate-controlled storage, furniture assembly and disassembly, and junk removal for your home, yard, garage, office, and storage unit. It has a flat-rate pricing system – there are no surprises. With the company’s upfront fees, you know what your total cost will be before they start working on the move.
Jake's Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Jake's Moving and Storage
Additional Cities Served: Frederick, Rockville, Gaithersburg, Bowie, Hagerstown, AnnapolisShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Storage Services
- Packing and Unpacking
- Furniture Assembly
- Junk Removal
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/08/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Jake's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jake's Moving and Storage is overwhelmingly praised for their professionalism, efficiency, and exceptional service, with only a few customers mentioning issues regarding costs and furniture handling.
Recent Reviews Mention...
“mentioned paying for quality but did not receive it”
“recommend this company and would hire again”
“Jake's moving company was wonderful”
2. Punctuality
Nationwide Average: 8.07/10
Jake's Moving and Storage generally exhibits a high degree of reliability and timeliness, with most customers reporting that the team arrived on or before the scheduled time, despite a few instances of significant delays.
Recent Reviews Mention...
“team of movers were on time”
“arrived early and started on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Jake's Moving and Storage overwhelmingly impresses with its consistently competitive pricing, considerable value, and the frequent provision of quotes that are lower than those of competitors, despite rare mentions of estimate inaccuracies.
Recent Reviews Mention...
“competitively priced, offered a senior discount”
“lowest quote from about 10 companies”
“the base cost was a steal compared to other companies”
4. Communication
Nationwide Average: 7.53/10
Jake's Moving and Storage generally provides excellent service, characterized by efficiency, responsiveness, thoroughness, and clarity, with a few instances of dissatisfaction noted.
Recent Reviews Mention...
“John screamed instead of communicating effectively”
“John was very efficient in explaining everything”
“Eli was kind and understanding, reassured everything”
5. Stick to Prices
Nationwide Average: 5.99/10
Jake's Moving and Storage overwhelmingly demonstrates reliability and honesty, with the vast majority of reviews praising their adherence to initial estimates and transparent pricing, despite a couple of noted exceptions.
Recent Reviews Mention...
“stuck to their estimate”
“adhered to the quoted price minus deposit”
“received a clear, fair estimate”
6. Speed
Nationwide Average: 8.58/10
Jake's Moving and Storage consistently earns praise for their fast and efficient service, with nearly all reviews highlighting their quick, timely, and effective moving processes.
Recent Reviews Mention...
“team was fast”
“efficient with the move”
“completed the move within 30 minutes”
7. Friendliness
Nationwide Average: 8.91/10
Jake's Moving and Storage overwhelmingly receives high praise for their polite, professional, and accommodating team, despite a few isolated complaints regarding demeanor and punctuality.
Recent Reviews Mention...
“Eli was kind and understanding”
“the actual movers were friendly”
“did not apologize or provide a reason for being late”
8. Will Hire Again
Nationwide Average: 8.18/10
Jake's Moving and Storage overwhelmingly receives positive feedback, indicating that the vast majority of customers are satisfied and would consider rehiring their services in the future.
Recent Reviews Mention...
“would not want to hire again after this experience”
“would recommend and plan to use them in the future”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Jake's Moving and Storage is overwhelmingly praised for its crew's professional, efficient, and respectful behavior, with a handful of complaints being the exception rather than the norm.
Recent Reviews Mention...
“crew was not professional, especially John”
“team was professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Jake's Moving and Storage displays a mixed performance with instances of immediate and satisfactory resolutions to problems, contrasted by several occurrences of unaddressed issues and unsatisfactory customer service.
Recent Reviews Mention...
“no attempt made to right the wrong, was screamed at instead”
“offered minimal help when things went wrong”
“all minor issues were quickly dealt with”
11. Precision & Care
Nationwide Average: 8.01/10
Jake's Moving and Storage overwhelmingly receives high praise for their careful handling, effective wrapping, and protecting of clients' belongings, despite a few isolated instances of dissatisfaction regarding damage and lack of care.
Recent Reviews Mention...
“items not wrapped or protected as promised”
“they handled my belongings with care”
“efficient and careful with the items”
Customer Insights
Local Move Duration: 4.75 hours from 8 reviews
Great Crew Members
| John | John was very efficient and the team was praised |
| Eli | kind and understanding, reassured everything |
| John | John gave me the best quote and honored it |
| Jake | provided exceptional service moving my parents |
| John, Jake | advised on the inventory process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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