TriState Moving and Storage is a family-owned moving company based in Rockville, MD, with over two decades of experience in the industry. Serving Maryland, Washington DC, and Virginia, the company provides comprehensive home and business relocation and packing services tailored to individual needs. As one of the numerous movers in Frederick, MD, TriState specializes in local moving, commercial moves, government moving and relocation, long-distance moving, packing services, and storage. TriState is committed to delivering VIP service and customer satisfaction. With a highly trained and efficient staff, the company emphasizes treating customers the way they would like to be treated themselves, ensuring a smooth and stress-free moving experience.
TriState Moving and Storage
About TriState Moving and Storage
Additional Cities Served: Rockville, Gaithersburg, Hagerstown, College Park, Westminster, HyattsvilleShow More >
Moving Services
- Local Moving
- Commercial Moves
- Government Moving & Relocation
- Long-Distance Moving
- Packing Services
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of TriState Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
TriState Moving and Storage receives mixed reviews but is predominantly criticized for its poor service, high costs, and negative customer interactions.
Recent Reviews Mention...
“The most crooked company I have ever come across.”
“amazing work by movers”
“extremely satisfied with their service”
2. Punctuality
Nationwide Average: 8.07/10
TriState Moving and Storage has mixed feedback with instances of significant delays as well as on-time services reported.
Recent Reviews Mention...
“arrived early prepared to work”
“On time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
TriState Moving and Storage is mostly seen as overly expensive, despite a singular mention of good value, with customers frequently citing instances of being charged significantly more than quoted.
Recent Reviews Mention...
“They charge too much.”
“extremely expensive due to scam practices”
“Reasonable cost.”
4. Communication
Nationwide Average: 7.53/10
TriState Moving and Storage has mixed feedback, with some customers praising their responsiveness and great customer service, while others report a lack of answers and absent confirmation details.
Recent Reviews Mention...
“customer service representatives were attentive and responsive”
“Great communication.”
“appreciated their communication and updates”
5. Stick to Prices
Nationwide Average: 5.99/10
TriState Moving and Storage has mixed reviews with several customers experiencing higher than expected charges, though a few reported accurate pricing without surprises.
Recent Reviews Mention...
“Promise u will be all back in order when they leave.”
“did not stick to quoted prices”
“did not stick to quoted prices at all”
6. Speed
Nationwide Average: 8.58/10
TriState Moving and Storage receives mixed feedback, with some praising their incredible expediency while others report significant delays that prevented the completion of the move as intended.
Recent Reviews Mention...
“quick move”
“they were quick”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
TriState Moving and Storage receives mixed reviews, with experiences varying from incredibly helpful and kind crews to encounters with rudeness and unprofessional behavior.
Recent Reviews Mention...
“If slimy sleezy commpanies are what u want.”
“moving crew was polite and hardworking”
“they are kind”
8. Will Hire Again
Nationwide Average: 8.18/10
TriState Moving and Storage receives mixed feedback, with some customers highly recommending and expressing a desire to rehire, while others strongly advise against using their services ever again.
Recent Reviews Mention...
“never in the world could that be more untrue.”
“impressed and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
TriState Moving and Storage receives mixed reviews, with several customers expressing dissatisfaction due to unprofessional behavior and lack of professional packers, although there is one highly positive comment about Tomes crew being exceptional.
Recent Reviews Mention...
“No professional packers undisclosed.”
“went above and beyond ensuring no damage”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
TriState Moving and Storage demonstrates a significant lack of effort and responsibility, as evidenced by instances of adding fees during moves, refusal to address damages adequately, indications of a preference for legal battles over amicable resolutions, and outright dismissals of customer concerns.
Recent Reviews Mention...
“Added when u r I middle of move.”
“did not attempt to right any wrongs”
“owner has not addressed the overcharge issue ”
11. Precision & Care
Nationwide Average: 8.01/10
TriState Moving and Storage has received mixed reviews, with instances of both careful handling of belongings and occurrences of damage and missing items.
Recent Reviews Mention...
“everything was packed and unpacked without any damage”
“broken coffee mug and missing crock pot”
“they took care in wrapping delicate items”
Customer Insights
Cost: $ 866.00 from 10 historical data points
Local Move Duration: 3.75 hours from 6 reviews
Great Crew Members
| Sergio | Sergio mentioned for thanks, implying good service |
| Sergio | great work by Sergio and his team |
| Thomas | Thomas was very helpful and responsive |
| Sergio | Sergio led the team well |
| Pay | Pay Sayas made a great impression during walkthrough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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