A-1 Moving Company is a Maryland-based moving business that provides services in Maryland, Virginia, and Washington D.C. They cater to various moving needs, including local residential moves, long-distance moves, commercial moves, and emergency moves. With a team of skilled professionals, A-1 Moving Company focuses on outstanding customer service, affordable rates, and attention to detail. They offer comprehensive moving services, including packing and unpacking, and specialize in moving single-family homes, townhouses, apartments, corporate relocations, office relocations, piano moving, and more. The company prides itself on being a highly rated mover with a strong emphasis on customer care and honest business practices.
A-1 Moving Company
About A-1 Moving Company
Additional Cities Served: Baltimore, Gaithersburg, Bowie, Annapolis, College Park, LaurelShow More >
Moving Services
- Residential Local Moving
- LongDistance Moving
- Commercial Moves
- Emergency Moves
- Professional Movers
- SingleFamily Home Moves
- Townhouse Moves
- Apartment Moves
- Corporate Relocations
- Piano Moving
Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of A-1 Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A-1 Moving Company receives mixed reviews, with several customers expressing extreme dissatisfaction and regret, while others praise the company as excellent and commendable.
Recent Reviews Mention...
“great work by movers”
“Wonderful experience with their service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
A-1 Moving Company has mixed reviews, with instances of significant delays and lack of communication, but also numerous reports of being on time or early.
Recent Reviews Mention...
“arrived on time and within estimated time-frame”
“provided same day service”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
A-1 Moving Company is generally regarded as offering reasonable and competitive pricing, despite some concerns about their mandatory minimum quote.
Recent Reviews Mention...
“felt the mandatory minimum quote too high”
“saving me a bunch of $”
“getting a deal for what they offer”
4. Communication
Nationwide Average: 7.53/10
A-1 Moving Company experiences fluctuating feedback, with some customers praising their effective and cordial communication, especially regarding delays and quotes, while others report issues like lack of responsiveness, rudeness, and dishonesty.
Recent Reviews Mention...
“Quentin was easy to get in touch with”
“Great customer service and easy to contact”
“speaking to Quentin on the phone was great”
5. Stick to Prices
Nationwide Average: 5.99/10
A-1 Moving Company has mixed reviews with several customers experiencing misquotes and inaccurate estimates, though some commend the company for adhering to their initial quotes.
Recent Reviews Mention...
“estimated time and price were spot-on”
“they provided a misquote with an inaccurate mandatory minimum”
“finished early, stuck to the quoted time”
6. Speed
Nationwide Average: 8.58/10
A-1 Moving Company receives mixed reviews, with several customers reporting slow service, while others praise their quick and efficient work.
Recent Reviews Mention...
“guys were fast with the move”
“Kept things moving as quickly as possible”
“very fast!!!!”
7. Friendliness
Nationwide Average: 8.91/10
A-1 Moving Company has received mixed reviews, with some customers finding their staff to be rude and unprofessional, while others praise their friendliness and professionalism.
Recent Reviews Mention...
“crew was friendly during the move”
“Always in good spirits, kind, and humorous”
“kind and confident”
8. Will Hire Again
Nationwide Average: 8.18/10
A-1 Moving Company appears to have a sharply divided customer base, with a significant portion expressing strong dissatisfaction and unwillingness to rehire, while another, smaller contingent offers high praise and a strong intent to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“Would hire again for our next move”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
A-1 Moving Company has a considerably mixed reputation, with numerous customer complaints about unprofessional behavior and poor work ethic somewhat counterbalanced by high praise for their professionalism and hardworking nature from other clients.
Recent Reviews Mention...
“crew was professional throughout the move”
“Respectful, efficient, experienced, and flexible”
“confident and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
A-1 Moving Company overwhelmingly demonstrates a lack of effort and responsiveness in addressing and rectifying issues related to customer complaints and damage claims.
Recent Reviews Mention...
“refused to admit the bed couldn’t be put back together”
“did not attempt to rectify the situation”
“no response to damaged items”
11. Precision & Care
Nationwide Average: 8.01/10
A-1 Moving Company generally receives negative feedback for often damaging belongings, despite a few instances of cautious handling reported by some customers.
Recent Reviews Mention...
“careful with boxes and furniture”
“Handled items with care despite tricky conditions”
“moved swiftly but carefully”
Customer Insights
Local Move Duration: 4 hours from 13 reviews
Great Crew Members
Barry, Chris, Aaron, Lebron | fast, professional, careful, strategically unloaded everything |
Barry, Nick, Aaron | Hardworking under tricky conditions, kind, and humorous |
Quentin | great to talk to on the phone |
David, Barry | respectful, professional, patient, and efficient |
Jean | thanked by the customer for excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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