Big Foot Moving & Storage, Inc. is a fully licensed and insured Massachusetts moving company offering Worcester, MA relocation services, storage solutions, moving boxes, packing materials, and receivership services. The company's goal is to make every customer a life-long customer, with a team of reliable, trustworthy, courteous, and athletic professionals ensuring the safe delivery of possessions. Big Foot Moving & Storage provides residential, commercial, and government moving services, as well as storage solutions and packing services, such as packing and unpacking. They also offer specialized services like piano moving and custom crating for valuable items.
Big Foot Moving & Storage, Inc.
About Big Foot Moving & Storage, Inc.
Additional Cities Served: Springfield, Lowell, Fall River, Framingham, Waltham, ChicopeeShow More >
Moving Services
- Packing
- Unpacking
- Storage
- Parking Permits
- Piano Moving
- Custom Crating
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Big Foot Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Foot Moving & Storage, Inc. predominantly receives glowing reviews for their professionalism, efficiency, and high-quality service, despite a few reports of dissatisfaction primarily concerning costs and specific instances of service failure.
Recent Reviews Mention...
“every team member is fabulous”
“great work by movers”
“gave above average despite dissatisfaction due to high final cost”
2. Punctuality
Nationwide Average: 8.07/10
Big Foot Moving & Storage, Inc. generally receives high praise for being on time or early, with only a few complaints about scheduling issues or delays.
Recent Reviews Mention...
“team arrived on time”
“showing up on time”
“accommodated our timeline changes politely”
3. Affordability
Nationwide Average: 7.69/10
Big Foot Moving & Storage, Inc. provides generally cost-effective services with many customers finding their pricing reasonable and often below competitors, despite a few experiences of costs exceeding initial estimates.
Recent Reviews Mention...
“honestly priced”
“cost came in 25% HIGHER than estimated”
“felt the prices were fair”
4. Communication
Nationwide Average: 7.53/10
Big Foot Moving & Storage, Inc. generally excels, with customers frequently praising their responsiveness, helpfulness, and effective handling of schedules and inquiries, though there are a few instances of communication breakdowns and unresponsiveness noted.
Recent Reviews Mention...
“responded to claim but denied responsibility”
“they were responsive”
“Nick guided us through the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Big Foot Moving & Storage, Inc. generally maintains consistency with initial estimates, demonstrating a high level of accuracy and transparency in their pricing, despite a few instances of significant discrepancies.
Recent Reviews Mention...
“actual cost was significantly higher than estimate”
“estimating, scheduling was smooth”
“Reneged on agreed terms requiring more movers”
6. Speed
Nationwide Average: 8.58/10
Big Foot Moving & Storage, Inc. is overwhelmingly praised for their efficiency and ability to finish tasks in less time than expected, despite a singular report of an incomplete job.
Recent Reviews Mention...
“very quick and efficient”
“both ends of the job went so fast”
“very efficient when moving boxes and furniture”
7. Friendliness
Nationwide Average: 8.91/10
Big Foot Moving & Storage, Inc. is overwhelmingly perceived as having a courteous, cheerful, and considerate team, with a vast majority of reviews praising their friendly and polite demeanor despite a few negative comments.
Recent Reviews Mention...
“team members are fabulous”
“they are friendly”
“they were polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Big Foot Moving & Storage, Inc. shows a strong majority of customers express satisfaction and a high likelihood of re-engagement, despite a minority sharing negative experiences and an unwillingness to return.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again because of smooth experience”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Big Foot Moving & Storage, Inc. generally receives high praise for their courteous, efficient, and professional service, despite a few reports of unprofessionalism and negligence.
Recent Reviews Mention...
“team members behaved professionally”
“professional conduct”
“were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Big Foot Moving & Storage, Inc. appears to have mixed feedback with instances of excellent customer service and accommodation contrasted by numerous reports of unaddressed claims and refused compensation for damages.
Recent Reviews Mention...
“denied loss of item, not willing to right a wrong”
“minimal investigation into missing jewelry.”
“immediately reached out and corrected billing error”
11. Precision & Care
Nationwide Average: 8.01/10
Big Foot Moving & Storage, Inc. generally has a strong reputation for meticulousness and careful handling, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“no problems or accidents”
“careful handling of my household goods”
“respectful of our possessions”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Great Crew Members
Nick, Victor, Edwin, Eric | fabulous teamwork and smooth move experience |
Scotty,Kristian,Christian,Miguel,Matt | terrific team and communicated well |
Mike | Mike is a very cool guy, quick to unload |
Nick | Nick was very responsive and gave a fair quote |
Nick, Josh, Ryan, Edwin, Xavier, Miguel | Nick provided great advice, Josh, Ryan, Edwin, Xavier, and Miguel handled my belongings with care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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