Big Hill Movers is a moving company based in Acton, Massachusetts, providing services in the Boston market and Eastern Massachusetts region. The company prides itself on offering excellent customer service and solving moving challenges efficiently. They adopt a unique 10X Philosophy, claiming to provide a service that is 10 times better than their competitors, hence delivering an exceptional moving experience for their clients. They cater to residential and commercial moves and also handle specific items like pianos and exercise equipment. Serving clients looking for movers in Worcester, MA, Big Hill Movers delivers their promise of flexibility and superior service, treating each client equally, irrespective of the size of the move.
Big Hill Movers
Big Hill Movers
Good
based on 550+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Big Hill Movers
Additional Cities Served: Lawrence, Framingham, Haverhill, Leominster, Fitchburg, MarlboroughShow More >
Moving Services
- Residential moving
- Commercial moving
- Piano moving
- Exercise equipment moving
- Local moving
- Longdistance moving
- Crosscountry moving
- Small item moving
- Lastminute moving
- Furniture moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Big Hill Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.37/10
Nationwide Average: 8.44/10
Big Hill Movers has generally received glowing testimonials, with many customers highlighting exceptional service, professionalism, and satisfaction, despite a few strongly negative experiences.
Recent Reviews Mention...
“extremely happy with the service”
“great work by movers”
“am completely satisfied with their service”
2. Punctuality
7.46/10
Nationwide Average: 8.07/10
Big Hill Movers has mixed feedback, with several customers praising their on-time service, while a notable number experienced significant delays and scheduling issues.
Recent Reviews Mention...
“arrived on time”
“showed up 4 hours late”
“the crew was on time”
3. Affordability
7.49/10
Nationwide Average: 7.69/10
Big Hill Movers generally provides competitive pricing with several instances of dissatisfaction related to quotes being unexpectedly increased.
Recent Reviews Mention...
“offer fair prices”
“Quoted $2300 and then charged $4000”
“lowest estimate of the 3”
4. Communication
8.07/10
Nationwide Average: 7.53/10
Big Hill Movers generally provides exceptional communication and responsiveness, especially from individuals like Anthony, though a few customers experienced significant communication issues.
Recent Reviews Mention...
“provided ongoing, positive communication”
“Anthony was responsive immediately”
“couldn't properly communicate about lost items”
5. Stick to Prices
6.29/10
Nationwide Average: 5.99/10
Big Hill Movers has mixed feedback, with several customers facing unexpected price increases, while a few others commend them for honesty and adhering to their initial quotes.
Recent Reviews Mention...
“did not stick to quoted price”
“they were transparent about costs”
“no surprises like trying to change the bill”
6. Speed
8.24/10
Nationwide Average: 8.58/10
Big Hill Movers generally receives high praise for their efficiency and speed, although there are a few significant complaints about delays and slow service.
Recent Reviews Mention...
“worked fast and efficiently”
“did not finish move in one day”
“move completed in record time”
7. Friendliness
9.16/10
Nationwide Average: 8.91/10
Big Hill Movers consistently garners high praise for their pleasant, respectful, and courteous demeanor, though there were isolated reports of hostile behavior and subpar customer service.
Recent Reviews Mention...
“professional, friendly, and helpful”
“no positive comments on friendliness”
“very friendly”
8. Will Hire Again
8.26/10
Nationwide Average: 8.18/10
Big Hill Movers has generally received positive feedback, indicating that many customers would highly recommend their services and opt for them again, despite a few expressing strong dissatisfaction and unwillingness to rehire due to various issues.
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend and would use again”
“would not hesitate to use them again”
9. Professionalism
8.48/10
Nationwide Average: 8.31/10
Big Hill Movers has predominantly received high praise for their team's professional conduct, organization, and thoroughness, despite a few reports of unprofessional behavior in isolated incidents.
Recent Reviews Mention...
“handled heavy furniture like pros”
“not professional in handling items”
“team was experienced and professional”
10. Conflict Handling
4.43/10
Nationwide Average: 4.07/10
Big Hill Movers shows a mixed response with instances of exemplary corrective actions and multiple reports of failing to adequately address mistakes and issues.
Recent Reviews Mention...
“no attempt to rectify losing items”
“owner refunded for the unspent time but didn't address damages”
“resolve any issues quickly and without hassle”
11. Precision & Care
8.08/10
Nationwide Average: 8.01/10
Big Hill Movers generally ensures the safety and integrity of belongings, although a few significant incidents of damage and mishandling have been reported.
Recent Reviews Mention...
“didn't damage any items or the house”
“took great care to protect the piano and walls”
“broken some stuff and lost my stuff”
Customer Insights
Hourly Minimum: 3.25 hours from 4 reviews
Great Crew Members
| Anthony | assessed the situation, scheduled a date, protected the piano |
| Anthony | responsive and helpful from the beginning |
| Anthony | very responsive and did an accurate estimate in minutes |
| Andrew | Andrew was very patient and helpful |
| Anthony, Brandon, Paul, Felipe | positive, cheerful, careful, intelligent, efficient, and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Worcester Moving Services
