Five College Movers is an award-winning moving company with locations in Amherst, Northampton, and Cambridge, MA and Windsor, CT. Since 2009, it has completed nearly 25,000 stress-free moves for customers in New England. This mover offers local, intrastate moves and long-distance relocations throughout the contiguous United States. Whether you’re going coast-to-coast or headed just a few miles away, they will provide you with solutions tailored to your needs. Their team of professional packers will take care of all your belongings with personalized attention to detail, no matter if you have only a few items or an entire home to pack. Five College Movers also handles different types of commercial moves, from small offices to large corporations with over 100 employees. It is an AMSA-certified mover and a BBB-accredited business with an A+ rating. If you are looking for more options for movers in Worcester, MA, you can check out other companies as well.
Five College Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Five College Movers
Additional Cities Served: Springfield, Lynn, Lawrence, Chicopee, Westfield, HolyokeShow More >
Moving Services
- Cheap moving services
- Local moving within Western Massachusetts and New England
- Longdistance moving within 1,500 miles of New England
- Office moving services for small offices to large corporations
- Personalized packing services for a few items or entire home
- Professional movers for local moves within Western Massachusetts, Connecticut, and New England
- Personalized longdistance moving within the United States and Canada
- Office moving services to minimize organizations' downtime
- Expert packing services for one item or entire home
- Fully equipped trucks with pad/shrink wrapping, breakdown/assembly of furniture, wardrobe boxes, and tools
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Five College Movers?
Error. Please try again later.
Summarized Review of Five College Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Five College Movers elicits mixed reviews, with numerous customers experiencing significant service issues such as damage and poor service, balanced by a substantial number of clients praising their professionalism and excellent moving experience.
Recent Reviews Mention...
“Excellent service”
“Everything was done thoroughly and in place”
“quick, skilled, and friendly service”
2. Punctuality
Nationwide Average: 8.07/10
Five College Movers displays mixed performance with numerous instances of being on time and equally significant complaints about delays, cancellations, and no-shows.
Recent Reviews Mention...
“Heath and Steven arrived early”
“team was on time”
“saved the day when previous movers ghosted”
3. Affordability
Nationwide Average: 7.69/10
Five College Movers appears to generate mixed feelings, with several customers finding their services unexpectedly expensive and riddled with additional charges, while a smaller segment praises their competitive pricing.
Recent Reviews Mention...
“most reasonably priced company”
“very expensive and charged extra unexpectedly”
“saves money and stress”
4. Communication
Nationwide Average: 7.53/10
Five College Movers appears to struggle significantly with numerous reports of unprofessionalism, lack of responsiveness, and underhanded practices, though some instances of satisfactory and even commendable communication efforts have been noted.
Recent Reviews Mention...
“someone always answered the phone”
“From the first phone call, they were upfront”
“poor communication until threatened with litigation”
5. Stick to Prices
Nationwide Average: 5.99/10
Five College Movers frequently fails to adhere to its initial quotes, leading to widespread customer dissatisfaction regarding unexpected charges and billing discrepancies.
Recent Reviews Mention...
“upfront about pricing”
“changed the agreed charge unexpectedly”
“Attempted to overbill me and charged for services not rendered”
6. Speed
Nationwide Average: 8.58/10
Five College Movers generally receives praise for being quick and efficient, though there are a few complaints regarding slowness and inefficiency.
Recent Reviews Mention...
“Everything was done in 5 hours”
“quick service”
“quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Five College Movers generally receives high praise for their team's pleasant, respectful, and courteous behavior, despite a few reports of rude interactions, particularly with the owner.
Recent Reviews Mention...
“Crew was very engaging”
“they are friendly”
“they were personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Five College Movers has received overwhelmingly negative feedback, suggesting most customers have had unsatisfactory experiences and would not opt for their services again, despite a few instances of positive reviews.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would recommend them for your next move.”
9. Professionalism
Nationwide Average: 8.31/10
Five College Movers exhibited a stark contrast in reviews, with several customers citing unprofessional behavior and poor service while a comparable number praised the crew for their professionalism, hard work, and considerate handling of tasks.
Recent Reviews Mention...
“Crew was well organized”
“they were professional”
“professional and organized”
10. Conflict Handling
Nationwide Average: 4.07/10
Five College Movers overwhelmingly demonstrates a lack of effort and responsiveness in resolving customer issues, with isolated instances of attempts at compensation failing to significantly change the general perception of their customer service.
Recent Reviews Mention...
“did not attempt to right their wrong”
“Refused to send insurance paperwork after damage”
“had to fight for paycheck correction for weeks”
11. Precision & Care
Nationwide Average: 8.01/10
Five College Movers has received numerous complaints about damaged and destroyed items, although there are also several positive reviews highlighting their careful handling and respect for belongings.
Recent Reviews Mention...
“took care to protect all from damage”
“packed everything carefully”
“were very careful”
Customer Insights
Cost: $ 1562.00 from 17 reviews
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 4 hours from 29 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| Heath, Steven | tried to keep things organized and were efficient |
| Nick, Dan | Nick and Dan were fantastic and very careful |
| Dominic | Thank you Dominic and your team |
| Louise,Juan,Brian | Louise led effectively, Juan and Brian worked efficiently |
| Phil, Nick, Aaron | Phil easy to talk to, Nick and Aaron professional and time efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Five College Movers
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Worcester Moving Services
