A-Plus Moving & Storage

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MoversChevron RightMassachusettsChevron RightBostonChevron RightA-Plus Moving & Storage
Superb
based on 4223+ data points
Circle Info

About A-Plus Moving & Storage

A-Plus Moving & Storage serves the entire state of Massachusetts, providing local and interstate moves with an experienced team. In business for over 15 years, this Boston area mover has earned the A+ Accreditation from the Better Business Bureau. If you are looking to move along the East Coast, A-Plus Moving and Storage offers same or next day delivery. You can choose from one of three levels of service: full (pack, load & unload, placement of furniture), basic (load and unload, placement of furniture) and quick (load and unload only). The company also offers storage services, and does not charge any additional fees for stairs or larger items. Putting the customer first is at the heart of A-Plus Moving & Storage's operations. See for yourself why this company has earned hundreds of stellar reviews from previous customers. To find other options for movers in Boston, MA, you can visit the main page for other providers.

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Moving Services

  • Local moves
  • Interstate moves
  • Moving supplies
  • Small moves
  • Commercial moves
  • Hourly moves
  • Packing services
  • Storage services
  • Last-minute moves
  • Furniture moving

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1656354

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Boston, MA 2024 award
Top 10 Movers in Boston, MA 2023 award
Top 3 Movers in Boston, MA 2022 award
Top 3 Movers in Boston, MA 2021 award
Top 3 Movers in Boston, MA 2020 award

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Summarized Review of A-Plus Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.4/10

Nationwide Average: 8.44/10

Comment Dots

A-Plus Moving & Storage is generally perceived positively, with most customers expressing satisfaction with the polite, efficient, and exceptional service, although a few reports cite issues with inaccurate estimates and property damage.

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Recent Reviews Mention...

very nice and respectful movers

Can't say enough about how great A-Plus is to work with

Great experience during moves

2. Punctuality

9.24/10

Nationwide Average: 8.07/10

Comment Dots

A-Plus Moving & Storage generally arrives on time and is respectful of schedules, though there are a few instances of late arrivals and miscommunication.

Reviews Mention icon

Recent Reviews Mention...

truck was a little late but they called

were prompt

arrived exactly on time

3. Affordability

9.27/10

Nationwide Average: 7.69/10

Comment Dots

A-Plus Moving & Storage appears to generally offer competitive and cost-effective services, albeit with some reports of unexpected extra charges and higher-than-quoted prices, suggesting a predominantly positive perception with a small number of notable grievances.

Reviews Mention icon

Recent Reviews Mention...

very efficient/professional movers at a reasonable price

hidden costs, extra charges applied

cost was 4 times the estimated price

4. Communication

8.96/10

Nationwide Average: 7.53/10

Comment Dots

A-Plus Moving & Storage generally receives praise for their responsiveness, clear and helpful customer service, and effective coordination, although there are a few instances of dissatisfaction concerning responsiveness to issues and providing information about extra costs or damages.

Reviews Mention icon

Recent Reviews Mention...

Perfect customer service

got right back to me to set a date

super polite, helpful, and efficient

5. Stick to Prices

7.74/10

Nationwide Average: 5.99/10

Comment Dots

A-Plus Moving & Storage receives mixed feedback, with numerous complaints about additional charges and raised final costs countered by a substantial number of positive reviews praising their accurate and often lower-than-expected final billing.

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Recent Reviews Mention...

extra charges never revealed during confirmation

Had unreasonably low estimate then charged more

estimate dramatically differed from final cost

6. Speed

9.35/10

Nationwide Average: 8.58/10

Comment Dots

A-Plus Moving & Storage is overwhelmingly praised for their fast and efficient service, despite a few reviews citing slow performance and time management issues.

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Recent Reviews Mention...

quick and efficient

they were fast

efficient

7. Friendliness

9.65/10

Nationwide Average: 8.91/10

Comment Dots

A-Plus Moving & Storage generally receives high praise for their polite, professional, and considerate service, though there are isolated reports of rudeness and unprofessional behavior.

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Recent Reviews Mention...

very nice and respectful

drivers were very polite

polite and offered to help repeatedly

8. Will Hire Again

9.34/10

Nationwide Average: 8.18/10

Comment Dots

A-Plus Moving & Storage is generally recommended by most customers for future services, with many expressing strong intentions to rehire and praise for the company, although a few reviews indicate strong dissatisfaction and a clear unwillingness to use their services again.

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Recent Reviews Mention...

Will absolutely be using them again in the future

Would use again

would recommend and hire again

9. Professionalism

9.26/10

Nationwide Average: 8.31/10

Comment Dots

A-Plus Moving & Storage is overwhelmingly commended for their efficient and professional behavior, though a few reviews noted instances of unprofessionalism.

Reviews Mention icon

Recent Reviews Mention...

very efficient/professional movers

effective and professional behavior

professional demeanor noted through politeness and helpfulness

10. Conflict Handling

6.51/10

Nationwide Average: 4.07/10

Comment Dots

A-Plus Moving & Storage shows a dichotomy in customer experiences, with several instances of refusal to accept responsibility or adequately compensate for damages, contrasted by numerous accounts of proactive and fair resolutions, including refunds, discounts, and quick fixes to customer satisfaction issues.

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Recent Reviews Mention...

refused to submit damage claim or take responsibility

the owner took some time off the bill

refuse to accept responsibility for issues

11. Precision & Care

9.02/10

Nationwide Average: 8.01/10

Comment Dots

A-Plus Moving & Storage receives significant praise for their meticulous and protective measures, though there are a few serious complaints regarding damage and mishandling.

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Recent Reviews Mention...

they were very careful

they took great care with my furniture

things were battered and broken

Customer Insights icon

Customer Insights

Cost: $ 1442.00 from 5 historical data points

Hourly Minimum: 2 hours from 4 reviews


Local Move Duration: 4 hours from 68 reviews

Interstate Move Duration: 2 days from 9 reviews

Great Crew Members icon

Great Crew Members

Masum, Ismaelworked really well together and efficient
Masum, Antonio, Pete, Carlosassembled the bed and moved a very heavy object
Sebestian, Ismael, CarlosThumbs up to their service
Sebastian, Ismael, Pete, Julianworked extremely hard and were friendly
Sergiu, Antonio, Julian, Philipevery professional, kind, and quick
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A-Plus Moving & Storage

Location
48 Sumner St, Boston, MA, 2128
Phone
(857) 540-9531
Link
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