The locally owned and operated Exela Movers provides residential and commercial relocation services to the Boston area, including local moves, long-distance moves, short- and long-term storage, packing supplies, and full-service packing. No matter what moving services in Boston, MA you're looking for, Exela Movers has affordable options that will help take the stress out of your move. Its climate-controlled, 24-hour monitored storage warehouse is secure and suitable for all storage needs. This company is committed to honest pricing with no hidden fees and excellent customer service has gained it several service awards, including an Angie's List Super Service Award.
Exela Movers
Ranked Top 10 Best Movers in Boston, MA
Moving Services
- Local Movers
- Long Distance
- Commercial Movers
- Residential Movers
- Packing/Unpacking
- Storage Solutions
- Packing Supplies
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Exela Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Exela Movers is highly regarded for their professional, efficient, and friendly service, though a few customers expressed concerns over pricing and move speed.
Recent Reviews Mention...
“did an outstanding job”
“Exela was fantastic.”
“Excela movers far exceeded our expectations”
2. Punctuality
Nationwide Average: 8.07/10
Exela Movers consistently receives praise for being on time, with the vast majority of feedback highlighting their timeliness and early arrivals, overshadowing the isolated incident of a delay.
Recent Reviews Mention...
“timing was extremely reasonable”
“did not waste time waiting for closer parking”
“They showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Exela Movers is frequently praised for its reasonable pricing and often lower-than-expected costs, despite a few mentions of budget strains, unexpected fees, and higher rates in some cases.
Recent Reviews Mention...
“very clear about pricing and on budget.”
“reasonably priced”
“the price is right too”
4. Communication
Nationwide Average: 7.53/10
Exela Movers is consistently described as highly responsive, communicative, and accommodating to customers' needs, with positive remarks on their prompt and professional interactions, though there is a mention of confusion during the initial email process and an isolated instance of aggressive communication from the owner.
Recent Reviews Mention...
“communications were done electronically”
“very clear about pricing and timing.”
“reassured along the way”
5. Stick to Prices
Nationwide Average: 5.99/10
Exela Movers generally receives positive feedback for their accuracy and transparency, with most customers reporting costs that align closely with their initial quotes and highlighting the lack of unexpected fees, though a few have experienced significant discrepancies and surprise charges.
Recent Reviews Mention...
“very clear about pricing.”
“actual work done in less time than estimated”
“final cost ended up being less than quoted”
6. Speed
Nationwide Average: 8.58/10
Exela Movers is consistently described as quick and efficient, with numerous reports of fast-moving, diligent workers who accomplish moves swiftly, often completing tasks in less time than expected, despite a few outlier experiences of longer-than-anticipated moves.
Recent Reviews Mention...
“worked incredibly quickly and efficiently.”
“make things happen so quickly and efficiently”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Exela Movers consistently receives praise for their professional, polite, and personable team, despite a single report of a rude encounter, indicating a highly positive impression amongst customers.
Recent Reviews Mention...
“were very respectful.”
“patience and expertise”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Exela Movers receives overwhelmingly positive testimonials suggesting a high likelihood of repeat business, with many customers expressing strong recommendations and intentions to use their services for future moves, despite a few isolated concerns regarding costs and service speed.
Recent Reviews Mention...
“would highly recommend them and would use again”
“recommend this company and would hire again”
“highly recommend them and will work with them in the future.”
9. Professionalism
Nationwide Average: 8.31/10
Exela Movers is consistently commended for their professional, efficient, and hardworking team, with only a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Efficient, clean, and hard working”
“patience and expertise”
“for professionalism, kindness, and efficiency”
10. Conflict Handling
Nationwide Average: 4.07/10
Exela Movers generally shows a strong commitment to resolving issues and satisfying customers, with instances of reimbursement, an offer of a refund, and proactive problem-solving, despite a couple of reports of defensiveness and inadequate compensation.
Recent Reviews Mention...
“went above and beyond”
“reimbursed only a half hour for the problems”
“fixed one of our broken drawers”
11. Precision & Care
Nationwide Average: 8.01/10
Exela Movers consistently receives high praise for their meticulous and thoughtful approach to protecting clients' belongings, with very few reports of damage.
Recent Reviews Mention...
“careful wrapping and boxing”
“take time to make sure furniture is configured exactly how you want”
“Our stuff was very well taken care of”
Customer Insights
Cost: $ 2703.00 from 4 reviews
Hourly Minimum: 2.25 hours from 4 reviews
Local Move Duration: 4 hours from 21 reviews
Interstate Move Duration: 2 days from 15 reviews
Great Crew Members
Alexe | made packing, moving, and unpacking smooth |
Daniel, Sabin | thank you so much to Exela Movers Daniel and Sabin |
Daniel | Daniel and his team were professional and cheerful |
Daniel, Alexe | Daniel and Alexe led and performed well |
Slavoljub | Slavoljub led a personable and professional crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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