Gentle Movers Boston, based in Hyde Park, MA, has been providing reliable and cost-effective moving and storage services for over three decades. They service commercial and residential customers locally, interstate, and internationally. They began as a company specializing in moving fine antiques, a skill, they've leveraged into other markets, ensuring that all items, regardless of their fragility or value, are handled with utmost care. Known for their attention to detail and unique approach to each move, they not only offer moving services but also storage, shipment tracking, and packing supplies. In their pursuit to maintain their stand among other Boston, MA movers, Gentle Movers prides itself on its reputation in the city.
Gentle Movers Boston
based on 558+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Movers Boston
Additional Cities Served: Quincy, Newton, Randolph Town, Franklin Town, Winthrop Town
Moving Services
- Local moving
- Longdistance moving
- Residential moving
- Commercial moving
- Small move
- Packing services
- Storage services
- Hourly moving services
- Furniture moving
- Lastminute moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Gentle Movers Boston?
Error. Please try again later.
Summarized Review of Gentle Movers Boston
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.51/10
Nationwide Average: 8.44/10
Gentle Movers Boston has garnered mixed reactions, with some customers praising their moving services and professionalism, while a significant number of others have expressed dissatisfaction, citing damage, overcharging, and overall poor experiences.
Recent Reviews Mention...
“great moving services”
“did a very good job”
“would never recommend this company”
2. Punctuality
3.74/10
Nationwide Average: 8.07/10
Gentle Movers Boston frequently disappoints customers with their late arrivals and lack of timeliness, overshadowing the few instances of being on schedule.
Recent Reviews Mention...
“they were on time”
“the movers arrived late”
“movers were late”
3. Affordability
2.79/10
Nationwide Average: 7.69/10
Gentle Movers Boston is overwhelmingly perceived as overpriced and lacking cost transparency, with numerous complaints about being charged significantly more than initially quoted.
Recent Reviews Mention...
“ended up costing over $3,000”
“ended costing over $3,000”
“was double the hourly rate originally quoted”
4. Communication
3.38/10
Nationwide Average: 7.53/10
Gentle Movers Boston has faced significant criticisms for poor responsiveness and rudeness, though there are a few instances of positive feedback highlighting helpful and constant contact.
Recent Reviews Mention...
“owner was rude and dismissive”
“hung up on three times without reason”
“give you the run around when it's time to pay up”
5. Stick to Prices
1.47/10
Nationwide Average: 5.99/10
Gentle Movers Boston overwhelmingly fails, with customers consistently reporting being charged more than the initial quote, encountering unexpected fees, and experiencing billing for nonexistent services.
Recent Reviews Mention...
“price increased upon arrival”
“charged more than initial quote”
“charged ridiculous fees just to get items back”
6. Speed
3.49/10
Nationwide Average: 8.58/10
Gentle Movers Boston frequently underperforms, with numerous complaints of slow work, unnecessary breaks, and inefficiencies, although a few customers reported exceptionally quick and efficient service.
Recent Reviews Mention...
“it took them 12 hours to mostly move out”
“took 7 hours with two guys for simple items”
“carried out items slowly”
7. Friendliness
7.54/10
Nationwide Average: 8.91/10
Gentle Movers Boston generally receives high praise for their pleasant and courteous move teams, despite a few reports of disrespect or unprofessional behavior.
Recent Reviews Mention...
“they were very pleasant”
“Ben and Apo were polite”
“disrespected on the phone”
8. Will Hire Again
4.05/10
Nationwide Average: 8.18/10
Gentle Movers Boston faces significant customer dissatisfaction, with a notable majority expressing a strong reluctance or outright refusal to use their services in the future.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would never recommend this company”
9. Professionalism
3.94/10
Nationwide Average: 8.31/10
Gentle Movers Boston has received predominantly negative reviews highlighting unprofessional behavior, inexperience, and poor customer service, though a few clients have noted instances of politeness and efficiency.
Recent Reviews Mention...
“polite and professional”
“unprofessional behavior by the movers”
“workers stand around waiting to be told what to do”
10. Conflict Handling
1.27/10
Nationwide Average: 4.07/10
Gentle Movers Boston displays a consistent pattern of dismissiveness and unresponsiveness, failing significantly to address or rectify customer complaints and damages.
Recent Reviews Mention...
“the owner was dismissive of the situation”
“refuse to prorate the storage bill incorrectly charged”
“owner would not make reparations”
11. Precision & Care
3.44/10
Nationwide Average: 8.01/10
Gentle Movers Boston receives predominantly negative feedback, with numerous reports of damaged and destroyed belongings, despite a few instances of careful handling.
Recent Reviews Mention...
“were very careful”
“take absolutely no care with belongings”
“they damaged my refrigerator”
Customer Insights
Cost: $ 1166.00 from 8 reviews
Hourly Minimum: 1 hours from 3 reviews
Local Move Duration: 12 hours from 7 reviews
Great Crew Members
| Ben, Diego | did a wonderful job and were very pleasant |
| Ben | Ben was the lead worker mentioned |
| Ben, Apo | polite and professional |
| Ben | Ben was part of the phenomenal team |
| Steve | Steve and the guys were amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Movers Boston
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Boston Moving Services
Nearby Cities
