Roy's Moving Inc. is an experienced moving company based in Boston, MA. The company provides comprehensive moving services throughout the Greater Boston area, handling both residential and commercial moves. Its services include local and long-distance moving, packing, and providing storage facilities. The packing assistance they offer aims to alleviate stress and significantly save time during the moving process. The company boasts a detailed tracking system to safeguard customer items. It has a strong reputation for great care of customer possessions and efficient transportation. Notably, they offer a free month of storage for customers who engage their moving services.
Roy's Moving Inc.
based on 814+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Roy's Moving Inc.
Additional Cities Served: Cambridge, New Bedford, Quincy, Lynn, Newton, SomervilleShow More >
Moving Services
- Local moves
- Longdistance moves
- Packing services
- Storage services
- Affordable rates
- 1 month of free storage
- Packing boxes available
- Electrical boxes
- Wardrobe boxes
- Picture/Mirror boxes
Massachusetts Moving License
Active
Last Checked: 03/01/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Roy's Moving Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.46/10
Nationwide Average: 8.44/10
Roy's Moving Inc. receives predominantly high praise for its moving services, professionalism, and customer care, though a few customers report negative experiences.
Recent Reviews Mention...
“they were extremely gentle and went the extra mile”
“experience was so awful”
“great work by crew”
2. Punctuality
6.93/10
Nationwide Average: 8.07/10
Roy's Moving Inc. generally has a strong record of arriving on time, despite a few reports of delays and issues with adhering to agreed timelines.
Recent Reviews Mention...
“Came on time”
“showed up on time”
“they had movers over the very next day”
3. Affordability
5.84/10
Nationwide Average: 7.69/10
Roy's Moving Inc. receives mixed reviews with many customers finding their prices reasonable and competitive, yet a significant number express concern over unexpected charges and feeling overcharged.
Recent Reviews Mention...
“massively up charged for our move”
“prices were super reasonable”
“Price was fair and within range of other quotes”
4. Communication
6.04/10
Nationwide Average: 7.53/10
Roy's Moving Inc. shows a stark divide in customer experiences, with many praising the responsiveness, professionalism, and ease of communication, while a significant number also report issues such as being unable to get in touch, unreturned calls, and poor customer service.
Recent Reviews Mention...
“responded well and were excellent listeners”
“communication seems to be poor”
“took 5 months to get back on our claim”
5. Stick to Prices
3.63/10
Nationwide Average: 5.99/10
Roy's Moving Inc. has a mixed record with numerous customers reporting significant upcharges and hidden fees, while a segment praises them for accuracy and the absence of additional costs.
Recent Reviews Mention...
“was not informed about full pack cost”
“massively up charged with hidden fees”
“estimate is wrong”
6. Speed
8.07/10
Nationwide Average: 8.58/10
Roy's Moving Inc. is consistently praised for their quick, efficient service, though a few customers experienced delays and slow service.
Recent Reviews Mention...
“fast and always went the extra mile”
“they were quick”
“the last box stacked neatly in the garage”
7. Friendliness
8.31/10
Nationwide Average: 8.91/10
Roy's Moving Inc. overwhelmingly receives praise for their polite, friendly, and professional demeanor, with a few isolated reports of rudeness or unprofessional behavior.
Recent Reviews Mention...
“friendly, understanding, and excellent listeners”
“they were polite throughout the move”
“clean, polite”
8. Will Hire Again
7.07/10
Nationwide Average: 8.18/10
Roy's Moving Inc. is predominantly recommended by customers for future moves, indicating a high level of satisfaction and trust in their service despite a few significant negative experiences.
Recent Reviews Mention...
“thank YOU implies would hire again”
“would not tell others to use this company”
“felt compelled because experience was so awful”
9. Professionalism
7.58/10
Nationwide Average: 8.31/10
Roy's Moving Inc. generally showcases a high level of professionalism and efficiency, marked by numerous praises for their professional demeanor and efficiency, although a few complaints highlight instances of unprofessionalism and carelessness.
Recent Reviews Mention...
“fantastic movers and professional behavior”
“crew were well-mannered and efficient”
“crew was excellent and professional”
10. Conflict Handling
1.99/10
Nationwide Average: 4.07/10
Roy's Moving Inc. overwhelmingly demonstrates a lack of communication, initiative, and proper resolution in addressing customer complaints and issues, despite a few exceptions where they went above and beyond.
Recent Reviews Mention...
“customer service has not contacted as promised”
“took 5 months to get back on our claim”
“working with Better Business Bureau to resolve issues.”
11. Precision & Care
7.44/10
Nationwide Average: 8.01/10
Roy's Moving Inc. generally receives high praise from customers for their careful and respectful handling of belongings, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“they were extremely gentle with our stuff”
“nothing was broken or lost”
“made sure that all of my things were well taken care of”
Customer Insights
Cost: $ 2164.00 from 5 reviews
Local Move Duration: 2.5 hours from 6 reviews
Interstate Move Duration: 9 days from 9 reviews
Great Crew Members
| Mario G,Oscar,Noe | friendly, understanding, responsive, fast, and went the extra mile |
| Milton or Wilton | kudos to crew member for good work |
| Noah, Noel | showed up with a wonderful spirit, ensured care of items |
| Roy | Roy led a great move |
| Steven | made the process smooth and stress free |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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