Since 2001, Stairhopper Movers has operated as a Boston-based local moving company that performs local and long-distance residential and commercial moves. As a full-service moving company, Stairhopper also provides full and partial packing services, sells packing supplies, and offers storage solutions. Its 24-hour surveilled private storage facility is climate-controlled and secure, making it an excellent choice for heat- or humidity-sensitive items. Since Stairhopper Movers provides such a wide variety of relocation services, it's easy to get your entire move done with just one company. With hundreds of five-star reviews and a track record of excellent customer service, Stairhopper Movers is one of the quality moving companies in Boston, MA.
Stairhopper Movers
Ranked Top 3 Best Movers in Boston, MA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local moves
- Long distance moves
- Commercial moves
- Packing services
- Storage services
- Lastminute packing
- Furniture moving
- Residential moves
- Interstate moves
- Full packing services
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Stairhopper Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stairhopper Movers is highly praised for their professional, efficient, and customer-oriented moving services, with customers consistently reporting exceptional experiences and a high likelihood of repeat use and recommendations, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“John and his team did a very good and thorough job”
“they define customer service”
“exceptional experience and highly recommend Stairhoppers”
2. Punctuality
Nationwide Average: 8.07/10
Stairhopper Movers consistently receives high praise for their timeliness, with numerous reports of them being on time, arriving promptly, and even showing eagerness to start early, despite a few instances of minor delays.
Recent Reviews Mention...
“They were prompt”
“They were on time”
“they called before arriving”
3. Affordability
Nationwide Average: 7.69/10
Stairhopper Movers is predominantly praised for their reasonable pricing, offering great value, competitive rates, and a variety of discounts that make them a cost-effective choice for customers, with only a few outliers finding the service more expensive or not reflecting the value expected.
Recent Reviews Mention...
“they are affordable”
“very reasonably priced”
“really well-priced”
4. Communication
Nationwide Average: 7.53/10
Stairhopper Movers is generally perceived as responsive, proactive, and communicative, with many customers praising their efficiency and flexibility in interactions, although there are isolated concerns with a language barrier and the lack of a warning call for one customer.
Recent Reviews Mention...
“responsive communication”
“Kris was proactive and communicative”
“very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Stairhopper Movers generally receives high praise for accurate and transparent billing, though a few reviews cite significant price discrepancies from the initial estimates.
Recent Reviews Mention...
“final bill was within the estimate range”
“on budget”
“clear on all charges from the beginning”
6. Speed
Nationwide Average: 8.58/10
Stairhopper Movers consistently receives high praise for their fast, efficient, and hard-working teams, although there have been rare instances of moves taking longer than expected.
Recent Reviews Mention...
“They all worked very fast and efficiently”
“they are efficient”
“super efficient”
7. Friendliness
Nationwide Average: 8.91/10
Stairhopper Movers consistently receives praise for their professional, courteous, and kind crew, who are noted for their pleasant demeanor, respectful attitude, and a friendly approach throughout the moving process.
Recent Reviews Mention...
“The team was really nice”
“the movers were friendly”
“Movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Stairhopper Movers has overwhelmingly positive feedback, with the vast majority of customers indicating a high likelihood of rehiring the company due to trust, repeated great experiences, and strong recommendations, with only a couple of detractors commenting on overcharging and inefficiency.
Recent Reviews Mention...
“would trust them again to move our home belongings”
“would call them for future services”
“hired them again and the experience was amazing”
9. Professionalism
Nationwide Average: 8.31/10
Stairhopper Movers consistently receives high praise for their professional, competent, and respectful team, despite one reported instance of unprofessional conduct.
Recent Reviews Mention...
“Kris was highly professional”
“Crew was professional and competent”
“went above and beyond”
10. Conflict Handling
Nationwide Average: 4.07/10
Stairhopper Movers demonstrates a strong commitment to addressing issues and ensuring customer satisfaction through various efforts such as personal owner intervention, compensation for damages, and proactive steps to correct any missteps during their moving services.
Recent Reviews Mention...
“able to make my couch fit by taking off the door”
“didn't leave until satisfaction was achieved”
“owner took the time to address a difficult situation personally”
11. Precision & Care
Nationwide Average: 8.01/10
Stairhopper Movers consistently receives high praise for their meticulous and attentive approach, ensuring virtually no damage to client possessions and showcasing a strong commitment to safeguarding customers' belongings during moves.
Recent Reviews Mention...
“John made sure our walls were not dinked”
“not a single item was broken”
“Nothing was ripped or broken”
Customer Insights
Hourly Minimum: 3 hours from 7 reviews
Local Move Duration: 3.5 hours from 115 reviews
Interstate Move Duration: 2 days from 28 reviews
Great Crew Members
| John,Miguel,Bercia | John was conscientious and ensured movers followed our wishes |
| Kris | Kris ensured a smooth move and gave thoughtful packing advice |
| Nelson N,Henry H,Miguel M | were incredibly efficient and careful during the move |
| Carmen,Ricardo,Castro C,Jeffrey J | provided excellent moving service |
| Luis | Luis was exceptional and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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