Since 2003, New Generation Moving & Storage LLC has been a locally-owned and operated moving company. It has always been focused on customer satisfaction, making sure that every need is taken care of. This premier Massachusetts moving company serves the communities of Bridgewater, Cape Cod, Randolph, and Westborough. Being fully licensed and insured for both local and long-distance moves, New Generation Moving & Storage LLC ensures a stress-free moving experience. Regardless if you're moving just down the street or across the country, this company's movers are equipped to handle all types of relocation projects. Aside from offering moving services, it also provides storage solutions in climate-controlled units to ensure your items are always kept in top condition. If you're planning to move and looking for professional Worcester, MA moving services, make sure to check out the options available to you. When you move with New Generation Moving & Storage LLC, you'll quickly understand why the company has been receiving rave reviews from customers.
New Generation Moving & Storage LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About New Generation Moving & Storage LLC
Additional Cities Served: Brockton, New Bedford, Quincy, Fall River, Taunton, AttleboroShow More >
Moving Services
- Local Moves
- ClimateControlled Storage
- Packing Services
- Interstate Moves
- International Moves
- Commercial Moves
- OutofState Moving
- Storage
- Moving Tips and Suggestions
- Helpful Tips and Checklist for Your Move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of New Generation Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Generation Moving & Storage LLC is highly praised for their professionalism, efficiency, and excellent customer service, according to overwhelmingly positive customer experiences.
Recent Reviews Mention...
“chose to go with Kevin and his team”
“great experience overall with the company”
“Kurt and Shawn provided excellent information and service”
2. Punctuality
Nationwide Average: 8.07/10
New Generation Moving & Storage LLC consistently demonstrates a high level of reliability by arriving on time or even early, fostering smooth and professional moving experiences for their clients.
Recent Reviews Mention...
“arrived early for the 8am appointment”
“timely and professional making for an uneventful smooth moving experience”
“Crew arrived on time”
3. Affordability
Nationwide Average: 7.69/10
New Generation Moving & Storage LLC is highly regarded for offering competitive, fair, and often lower prices compared to competitors, making them a cost-effective choice for many customers, despite a few concerns regarding estimate accuracy.
Recent Reviews Mention...
“estimate which found very well priced and fair”
“saved us money compared to the estimate”
“price is competitive on weekend move”
4. Communication
Nationwide Average: 7.53/10
New Generation Moving & Storage LLC receives high praise for their responsiveness, professionalism, and ability to effectively address and resolve customer inquiries and issues, with only a few instances of communication lapses or delays.
Recent Reviews Mention...
“Kevin quickly reached out to answer any questions”
“Kurt was very informative and responsive”
“was able to call and resolve an issue”
5. Stick to Prices
Nationwide Average: 5.99/10
New Generation Moving & Storage LLC generally exhibits reliability and accuracy, with most customers reporting that the final costs matched or were lower than their initial quotes, despite a few instances of discrepancies.
Recent Reviews Mention...
“final invoice was less than quoted”
“finished quicker than the estimate”
“did not honor the extra warranty”
6. Speed
Nationwide Average: 8.58/10
New Generation Moving & Storage LLC consistently demonstrates remarkable efficiency and swiftness, earning widespread praise for completing moves promptly, even under challenging conditions.
Recent Reviews Mention...
“whole 2 bedroom apartment loaded within a 1.5 hours”
“finished quicker than the estimate”
“made short work of getting all my stuff out”
7. Friendliness
Nationwide Average: 8.91/10
New Generation Moving & Storage LLC consistently impressed with their polite, respectful, and helpful demeanor, garnering universal praise for their accommodating and pleasant interactions.
Recent Reviews Mention...
“they are friendly”
“were very friendly”
“crew was respectful and set up everything”
8. Will Hire Again
Nationwide Average: 8.18/10
New Generation Moving & Storage LLC overwhelmingly receives positive feedback, with the vast majority of customers expressing high satisfaction and a strong intention to recommend, rehire, or use their services again for future needs.
Recent Reviews Mention...
“will continue recommending New Generation”
“would hire again”
“highly recommend this company and would use again”
9. Professionalism
Nationwide Average: 8.31/10
New Generation Moving & Storage LLC overwhelmingly receives praise for their timely, efficient, and respectful service, with only a few isolated incidents noting a lack of professionalism.
Recent Reviews Mention...
“timely and professional making for an uneventful smooth moving experience”
“conducted themselves professionally”
“Sean & George were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
New Generation Moving & Storage LLC shows fluctuating efforts, with instances of exceptional responsiveness and remedy contrasting significantly with reports of inadequately addressed grievances and dissatisfaction among several customers.
Recent Reviews Mention...
“drove down the next day with missing clips”
“was never reimbursed for the broken TV”
“prompt to come to a solution”
11. Precision & Care
Nationwide Average: 8.01/10
New Generation Moving & Storage LLC consistently demonstrates exceptional care and concern for their clients' possessions, with many reviews highlighting their meticulous wrapping, careful movement, and overall protection of items, despite a few instances of damage.
Recent Reviews Mention...
“took care of delicate items, wrapped almost everything”
“they took steps to protect our belongings”
“carefully wrapped furniture and moved items with great care”
Customer Insights
Local Move Duration: 3.5 hours from 5 reviews
Great Crew Members
| Kevin | promptly sent us an estimate, was very communicative |
| Kurt, Shawn | Kurt was informative and responsive, Shawn explained the moving process |
| Kurt | Kurt was very responsive and great at giving quotes |
| Sean, George | Sean & George were prompt, professional, & good natured |
| Jose, Bam | Jose & Bam made the move fast and smooth |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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