Octopus Moving is a fast-growing, licensed, and insured moving company based in Boston with over four years of experience. They provide high-quality moving services to Boston and the surrounding areas, offering local moving, long-distance moving, moving and storage, and moving and packing services. Octopus Moving prides itself on its quality customer service and professional movers, who use modern and first-class equipment. They cater to a variety of needs and offer competitive pricing, with rates starting at $119/hour. Their storage facilities are temperature controlled, and the company is licensed and insured for added peace of mind.
Octopus Moving
About Octopus Moving
Additional Cities Served: Cambridge, Lowell, Quincy, Lynn, Newton, SomervilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Moving & Storage
- Moving & Packing
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Octopus Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Octopus Moving is highly recommended by customers for its fantastic service, professionalism, and efficiency, despite a rare mention of poor customer service.
Recent Reviews Mention...
“great overall service”
“great work by movers”
“got it done with not even a scratch on anything”
2. Punctuality
Nationwide Average: 8.07/10
Octopus Moving consistently demonstrates exceptional time management, arriving on or ahead of time for moves, including long-distance relocations and under various circumstances.
Recent Reviews Mention...
“were on time”
“punctual”
“punctual”
3. Affordability
Nationwide Average: 7.69/10
Octopus Moving is highly praised for its extremely reasonable, competitive prices, and lack of hidden fees, making it a cost-effective choice among customers.
Recent Reviews Mention...
“the price was reasonable”
“prices were very fair”
“prices are extremely reasonable for the greater Boston area”
4. Communication
Nationwide Average: 7.53/10
Octopus Moving is overwhelmingly praised for being responsive, easy to work with, and maintaining clear and helpful communication throughout the moving process, although there was an isolated complaint about being cursed at on the phone.
Recent Reviews Mention...
“very communicative”
“Natalie and Alex communicated regularly”
“very communicative and easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Octopus Moving consistently maintains transparent pricing with no hidden fees, accurately matches their estimates, honors online deals, and often offers lower estimates than competitors.
Recent Reviews Mention...
“company did not stick to quoted prices”
“transparent pricing”
“transparent pricing”
6. Speed
Nationwide Average: 8.58/10
Octopus Moving receives overwhelmingly positive reviews for their efficiency and quickness in handling moves, despite a couple of instances where they were perceived as slow.
Recent Reviews Mention...
“move was fast”
“were fast in the move”
“helped me move quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Octopus Moving consistently receives praise for their kind, polite, and exceptionally courteous service, highlighting their staff's professionalism and amiable demeanor.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Octopus Moving receives overwhelmingly positive feedback, with nearly all customers expressing a high likelihood of rehiring and recommending their services, marred only by a couple of dissatisfied voices.
Recent Reviews Mention...
“would hire again”
“would hire again”
“will be back when it is time to move again”
9. Professionalism
Nationwide Average: 8.31/10
Octopus Moving consistently receives praise for their kindness, efficiency, and professionalism, demonstrating a highly professional and caring approach, despite a couple of reports of unprofessional behavior.
Recent Reviews Mention...
“very professional”
“demonstrated professionalism”
“were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Octopus Moving generally shows a strong commitment to addressing issues and making amends, despite an isolated incident where they did not apologize or take responsibility for damages.
Recent Reviews Mention...
“struggled to make things right”
“unhappy with how my claim was handled”
“reimbursed for broken item promptly”
11. Precision & Care
Nationwide Average: 8.01/10
Octopus Moving consistently demonstrates exceptional attention to detail and professionalism, ensuring all belongings, regardless of fragility, are moved with utmost care and arrive in pristine condition, with only a singular report of a dropped box marring an otherwise perfect record of service.
Recent Reviews Mention...
“treated my fragile boxes well”
“not even a scratch on anything”
“careful handling”
Customer Insights
Local Move Duration: 2 hours from 15 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Natalie, Alex, Sasha | Natalie and Alex great communication, Sasha led excellently |
Sasha | Sasha and crew were careful and courteous |
Tom, Valera, Kambolat | Tom guided well, Valera & Kambolat were friendly and kind |
Natalie, Sasha | Natalie was helpful, Sasha made the trip very quickly |
Valera, Kambolat | very polite, organized, careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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