Haultail is a nationwide moving company that offers a range of services, including courier and big and bulky rapid delivery. Known for its fast, flexible, and scalable same-day delivery options, Haultail operates 7 days a week and serves over 20,000 zip codes across the United States. The company provides a variety of services, such as store pickup, online delivery, storage moves, landfill and dump item transportation, and junk and debris removal. With an easy-to-use app and an extensive network of fully vetted and insured drivers, Haultail aims to simplify the moving process and ensure customer satisfaction. If you're comparing moving options, you can refer to this list of movers in Woburn, MA for more information.
Haultail
based on 150+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Haultail
Moving Services
- Courier Service
- Online Delivery
- Store Pickup
- Storage Moves
- Junk Removal
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Haultail
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.97/10
Nationwide Average: 8.44/10
Haultail experiences a polarizing reception with customers praising its rates and mover efficiency, despite significant criticism towards its courier services, customer experience, and instances of service dissatisfaction.
Recent Reviews Mention...
“great job by movers”
“handled everything quickly”
“worst courier services I have ever dealt with”
2. Punctuality
3.16/10
Nationwide Average: 8.07/10
Haultail frequently faces criticism for delays, undelivered packages, and lack of timely communication, overshadowing the rare instances where their service is prompt.
Recent Reviews Mention...
“they were prompt”
“never deliver anything on time or at all”
“delivery was delayed significantly”
3. Affordability
6.52/10
Nationwide Average: 7.69/10
Haultail receives mixed reviews but is generally praised for its competitive pricing and offering the best rates, despite some criticisms regarding costs after fuel and taxes and being more expensive than usual for some users.
Recent Reviews Mention...
“didn't make anything after fuel and taxes”
“Best rate I was able to find”
“significantly more expensive than usual”
4. Communication
3.27/10
Nationwide Average: 7.53/10
Haultail struggles significantly, with numerous reports of unfulfilled promises, poor customer service, and challenges in contacting support, despite a few instances of positive feedback on responsiveness.
Recent Reviews Mention...
“Never got any actual information”
“Useless information from delivery app and terrible customer service”
“won't call back, get attitude when I call”
5. Stick to Prices
2.8/10
Nationwide Average: 5.99/10
Haultail frequently fails to deliver on its promises, leading to widespread dissatisfaction among customers, despite a singular report of adherence to initial pricing.
Recent Reviews Mention...
“won't pay me the rest of what I was told”
“did not deliver what was ordered”
“make numerous promises they break”
6. Speed
3.67/10
Nationwide Average: 8.58/10
Haultail generally receives criticism for its slow and unreliable service, despite a few instances of quick work completion.
Recent Reviews Mention...
“waiting since March 29”
“had my product for over 3 weeks and won't deliver”
“The delivery service is very slow”
7. Friendliness
7.61/10
Nationwide Average: 8.91/10
Haultail generally receives positive remarks for their awesome, nice, friendly, professional, and polite staff, though there have been occasional complaints about language barriers affecting perceived friendliness.
Recent Reviews Mention...
“Movers were awesome”
“inability to understand language, indicates unfriendliness”
“they were nice people”
8. Will Hire Again
4.07/10
Nationwide Average: 8.18/10
Haultail experiences mixed feedback, with several customers expressing strong satisfaction and intent to rehire, contrasted by a larger number of customers expressing dissatisfaction and unwillingness to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“highly recommend them”
9. Conflict Handling
2.38/10
Nationwide Average: 4.07/10
Haultail demonstrates a predominantly negative performance with most customers feeling unresolved issues and a lack of proactive resolution efforts, despite a few instances of attempting to address concerns.
Recent Reviews Mention...
“not willing to pay the rest of what was promised”
“did not rectify issues with delivery”
“no proactive resolution to delayed delivery”
10. Precision & Care
4.73/10
Nationwide Average: 8.01/10
Haultail has a poor track record, with complaints about dented appliances, broken figurines, and a lack of necessary equipment to prevent damage.
Recent Reviews Mention...
“put 2 dents in the refrigerator door”
“no equipment provided, implying potential for damage”
“some figurines were broken”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Haultail
PUT Corp, dba Haultail 1500 District Ave Suite 2100, Burlington, MA, 01803
(800) 615-1150
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Additional Resources
Woburn Moving Services
