Nick's Moving Company, based in Cambridge, MA, has been in business for over 30 years and is a two-time Best of Boston Award winner. They are locally owned and operated, specializing in providing superior service for residential and commercial clients. Nick's Moving Company offers a range of services including local and long-distance moving, packing and unpacking, assembly and disassembly, and storage solutions. They are fully licensed and insured, ensuring customers' peace of mind. They also provide excellent Boston, MA moving services. Unique aspects of the company include their high level of attention to detail, competitive pricing, and dedication to friendly, fast service. The company's service area includes Boston, Cambridge, North Shore, Somerville, Brookline, and South Shore.
Nick's Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Nick's Moving Company
Additional Cities Served: Cambridge, Newton, Somerville, Waltham, Malden, MedfordShow More >
Moving Services
- Local moving service
- Longdistance moving service
- Residential moving service
- Commercial moving service
- Packing and unpacking service
- Assembly and disassembly of furniture service
- Storage service
- Overnight, weekly, monthly, and yearly rental of storage units
- Delivery of moving boxes
- Competitive hourly rates with insurance included
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Summarized Review of Nick's Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Nick's Moving Company appears to have a polarized customer sentiment, with numerous glowing testimonials praising their professionalism, efficiency, and impressive service, juxtaposed against a significant number of complaints about poor experiences, unprofessionalism, and customer dissatisfaction.
Recent Reviews Mention...
“the overall move was passable”
“Nick's moving company did an EXCELLENT job”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Nick's Moving Company has had varied experiences with multiple instances of significant lateness and no-shows, though some customers reported timely arrivals and satisfactory service.
Recent Reviews Mention...
“worked quickly and smoothly to solve the situation”
“team was on time”
“showed up 7 hours late”
3. Affordability
Nationwide Average: 7.69/10
Nick's Moving Company generally receives favorable reviews with many customers considering their services reasonably priced and competitive, although there are notable instances of dissatisfaction over being charged more than initially quoted.
Recent Reviews Mention...
“charged a VERY fair price”
“well priced”
“did the move at a reasonable price”
4. Communication
Nationwide Average: 7.53/10
Nick's Moving Company generally faces criticism for significant issues like unresponsiveness, unprofessionalisms, and neglecting customer concerns, although there are instances of positive experiences highlighting promptness and effective problem-solving.
Recent Reviews Mention...
“Nick was very kind over the phone”
“Nick kept failing to call as promised”
“responded immediately to my request”
5. Stick to Prices
Nationwide Average: 5.99/10
Nick's Moving Company frequently disappoints customers with unexpected charges and deviations from initial quotes, although a few reviews highlight satisfactory transparency and adherence to promises.
Recent Reviews Mention...
“charged extra contrary to initial agreement”
“quoted a reasonable price and stuck to it”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
Nick's Moving Company generally receives high praise for rapid and efficient service, though there are notable instances of significant delays and inefficiencies.
Recent Reviews Mention...
“worked quickly to make sure the job was done well”
“movers worked quickly”
“worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
Nick's Moving Company overwhelmingly receives positive feedback for their courteous, professional, and kind interactions, although there are a few instances of dissatisfaction regarding professionalism and attitude.
Recent Reviews Mention...
“Nick was very kind”
“the movers were nice”
“the movers were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Nick's Moving Company receives a mix of glowing endorsements from several customers who express a strong intention to reuse their services, while a significant portion of clients express serious dissatisfaction and a clear unwillingness to engage with the company in the future.
Recent Reviews Mention...
“the overall move was passable”
“very very happy with their business”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Nick's Moving Company receives mixed feedback, with many praising their professional and respectful behavior, yet a significant number of clients reporting experiences of unprofessionalism and unreliability.
Recent Reviews Mention...
“overall experience felt unprofessional”
“NICK bullied me, unprofessional behavior”
“crew apologized but professionalism questioned by management actions”
10. Conflict Handling
Nationwide Average: 4.07/10
Nick's Moving Company generally demonstrates poor responsiveness and effectiveness in addressing and resolving customer issues, despite a few instances of positive action.
Recent Reviews Mention...
“Nick gave a price adjustment and cares”
“gave me a price adjustment”
“took over 3 weeks to issue a refund”
11. Precision & Care
Nationwide Average: 8.01/10
Nick's Moving Company shows a polarized reputation with numerous customers praising their cautious handling and protection of items, while a significant portion reports damage, loss, and negligence.
Recent Reviews Mention...
“few of my items were damaged”
“few items were damaged”
“items all returned in perfect condition”
Customer Insights
Cost: $ 1433.00 from 5 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3.25 hours from 15 reviews
Great Crew Members
| Nick | Nick was a decent and professional person to work with |
| Nick, Trevor | Nick was very kind and wanted to get the job done quickly. Trevor worked quickly and smoothly. |
| Nick | Nick was kind and cares about customer experience |
| Nick | kind follow-up after the move |
| Nick | wrapped and stored items carefully |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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