Smart Penny Moving is a trusted and reliable moving company based in Massachusetts, with over nine years of experience and more than 10,000 satisfied clients. They have an A+ rating with the Better Business Bureau and are licensed and insured. They provide a range of services, including local and long-distance moves, commercial moves, packing, and storage. Movers in Boston, MA often find strong competition, and among these, with moving locations and storage facilities in Cambridge and North Reading, Smart Penny Moving distinguishes itself by being one of the few moving companies in Massachusetts to offer financing options to cater to customers' needs. They take pride in their efficient and gentle handling of clients' belongings.
Smart Penny Moving
Exceptional
based on 538+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smart Penny Moving
Additional Cities Served: Cambridge, Quincy, Lynn, Newton, Somerville, LawrenceShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Commercial moving services
- Packing services
- Plastic moving crates
- Order materials for moving
- Storage services
- Cheap moving services
- Hourly moving services
- Lastminute moving services
Massachusetts Moving License
Active
Last Checked: 03/01/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smart Penny Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.51/10
Nationwide Average: 8.44/10
Smart Penny Moving is overwhelmingly praised for its efficient, professional, and high-quality moving services, with nearly all reviews highlighting positive experiences and satisfaction.
Recent Reviews Mention...
“quick and careful move felt like high-quality service”
“Smooth move and highly recommend”
“wonderful experience with Smart Penny”
2. Punctuality
9.41/10
Nationwide Average: 8.07/10
Smart Penny Moving consistently demonstrates a strong commitment to arriving on time, with numerous accounts highlighting their timeliness and only a couple of instances where they failed to meet expectations.
Recent Reviews Mention...
“they arrived on time”
“Estuardo, Pedro, and Jose were timely”
“they were timely”
3. Affordability
8.91/10
Nationwide Average: 7.69/10
Smart Penny Moving is widely regarded for its competitive pricing and overall great value, with most customers finding their services very reasonable and cost-effective, though a few noted slightly higher costs or discrepancies between quoted and final prices.
Recent Reviews Mention...
“very reasonable quote”
“offered a very competitive price”
“Slightly on the high price”
4. Communication
9.29/10
Nationwide Average: 7.53/10
Smart Penny Moving is praised for being highly responsive, offering easy and clear conversations, and ensuring smooth coordination throughout the moving process, despite a couple of instances of communication issues.
Recent Reviews Mention...
“got back to me quick”
“move coordinator was great”
“Scheduling with Michael was a breeze”
5. Stick to Prices
8.79/10
Nationwide Average: 5.99/10
Smart Penny Moving is highly praised for their price transparency, accuracy of estimates, and fairness in adjusting final costs to reflect actual services, including deducting unforeseen downtime and accommodating client oversights.
Recent Reviews Mention...
“final price was always roughly close to the estimations”
“What they quote you is what you pay”
“deducted the time spent fixing the truck”
6. Speed
9.61/10
Nationwide Average: 8.58/10
Smart Penny Moving overwhelmingly receives praise for their efficient, quick, and professional service, demonstrating a consistent ability to move quickly and complete tasks ahead of time or within an impressive timeframe, despite one report of labor time being over the estimate.
Recent Reviews Mention...
“movers worked so quickly”
“worked efficiently”
“Estuardo, Pedro, and Jose were efficient”
7. Friendliness
9.76/10
Nationwide Average: 8.91/10
Smart Penny Moving consistently showcases a remarkable level of warmth and cordiality, with numerous affirmations of the team being kind, professional, and dedicated to providing a comfortable and pleasing moving experience.
Recent Reviews Mention...
“Great group of guys made us feel comfortable”
“so friendly”
“Estuardo, Pedro, and Jose were kind”
8. Will Hire Again
9.37/10
Nationwide Average: 8.18/10
Smart Penny Moving is overwhelmingly endorsed by customers for its services, with numerous high recommendations and expressed intentions to use their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“highly recommend and will use in the future”
“Would definitely highly recommend”
“worth the time to write, can't recommend them enough”
9. Professionalism
9.34/10
Nationwide Average: 8.31/10
Smart Penny Moving overwhelmingly receives positive remarks, highlighting their professionalism, efficiency, and courteous behavior, despite a few isolated critiques concerning unprofessional actions and inexperience.
Recent Reviews Mention...
“Did everything professionally”
“truly flawless move”
“very professional and courteous”
10. Conflict Handling
7.29/10
Nationwide Average: 4.07/10
Smart Penny Moving is commendably proactive, demonstrating a readiness to tackle issues post-move, ensure accurate billing without overcharging, and consistently go above and beyond to ensure jobs are completed correctly.
Recent Reviews Mention...
“despite disaster willing to tackle issues after move”
“correctly deducted time without charging extra”
“will go above and beyond to get the job done right”
11. Precision & Care
9.18/10
Nationwide Average: 8.01/10
Smart Penny Moving is consistently praised for their meticulous attention to wrapping and protecting furniture and belongings, demonstrating a high level of care and efficiency, with only a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“very careful with my things”
“two movers worked with care”
“careful with items, no damages mentioned”
Customer Insights
Local Move Duration: 4.5 hours from 3 reviews
Great Crew Members
| Alberto | Led the crew professionally and accommodated last-minute changes |
| Hilton,George | both worked quickly and with care |
| Estuardo, Pedro, Jose | Estuardo, Pedro, and Jose were efficient, timely, and kind |
| Estuardo, Alberto, Omar | worked hard and listened to requests |
| Estuardo, Carlos, Omar | were wonderful, professional, careful, flexible and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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