Marathon Moving Company has completed over 25,000 moves of all shapes and sizes. This family-owned Boston moving company has a full team ready to make your move a success. You can rely on the help of Marathon's Move Coordinator, Operations Manager, and Moving Consultant to make your moving process seamless and straightforward. In business for over 15 years, Marathon Moving Company offers residential and commercial relocations, and services local, interstate and international moves. If you need residential or commercial storage in the Boston area, the company also has 75,000 square feet of climate-controlled and vaulted space. With an A+ rating on the Better Business Bureau, 2019 Super Service Award from Angie's list, and 4.9/5.0 stars on Google, Marathon Moving is recognized among moving companies. For more options, find a list of vetted movers in Boston, MA on our site.
Marathon Moving Co.
Moving Services
- Small Move (1000 lbs)
- Small Move (2000 lbs)
- 1 Bedroom Apartment
- 2 Bedroom Apartment
- 3 Bedroom Apartment
- 1 Bedroom House
- 2 Bedroom House
- 3 Bedroom House
- 4 Bedroom House
- Studio
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Marathon Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Marathon Moving Co. is predominantly praised for their efficient, professional, and exceptional moving services, though there are a few reports of dissatisfaction regarding damage and service failures.
Recent Reviews Mention...
“great work by movers”
“truly amazing experience”
“great moving company”
2. Punctuality
Nationwide Average: 8.07/10
Marathon Moving Co. generally demonstrates a strong commitment to timeliness, with most customers reporting on-time arrivals and efficient service, despite a few instances of delays.
Recent Reviews Mention...
“late start due to bad traffic”
“crew showed up on time”
“Driver and crew showed up right on time.”
3. Affordability
Nationwide Average: 7.69/10
Marathon Moving Co. is generally seen as offering very competitive pricing and great value, with the majority of customers expressing satisfaction over the cost relative to the service provided, though a few dissenting opinions highlight potential issues with pricing consistency and transparency.
Recent Reviews Mention...
“very reasonable cost considering various factors”
“at a reasonable cost”
“by far the least expensive of three quotes”
4. Communication
Nationwide Average: 7.53/10
Marathon Moving Co. is generally praised for its effective, responsive, and helpful communication, with numerous mentions of excellent customer service and follow-up, despite a few instances of negative feedback regarding professional conduct and responsiveness at critical moments.
Recent Reviews Mention...
“office communicated effectively and often”
“excellent customer service”
“They were responsive with great follow up.”
5. Stick to Prices
Nationwide Average: 5.99/10
Marathon Moving Co. predominantly excels, demonstrating high reliability and accuracy in their estimates, despite a few instances of dissatisfaction regarding pricing and added charges.
Recent Reviews Mention...
“final bill was very close to the estimate”
“No additional cost for using a shuttle truck.”
“no mention of changes to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Marathon Moving Co. is consistently praised for their quick and efficient service, managing to complete moves in remarkably short times without sacrificing quality or care.
Recent Reviews Mention...
“quickly and efficiently moved everything in record time”
“The movers were quick.”
“Packed our house in 4 1/2 hours, which is quick.”
7. Friendliness
Nationwide Average: 8.91/10
Marathon Moving Co. consistently demonstrates exceptional politeness, respectfulness, and a positive, professional attitude, making clients feel valued and at ease during their moving experience.
Recent Reviews Mention...
“very pleasant to work with”
“They were friendly.”
“Matt and Michelle made us feel good about our choice.”
8. Will Hire Again
Nationwide Average: 8.18/10
Marathon Moving Co. is overwhelmingly recommended by the vast majority of its customers, with strong endorsements for their services and repeated mentions of intentions to use the company for future moves, despite a handful of customers expressing dissatisfaction and a reluctance to rehire.
Recent Reviews Mention...
“highly recommend them and would hire again”
“would hire again”
“would certainly call upon Marathon Movers for future moving needs”
9. Professionalism
Nationwide Average: 8.31/10
Marathon Moving Co. is overwhelmingly praised for its professional, efficient, and respectful moving team, with nearly all reviewers highlighting their satisfaction despite a few instances of dissatisfaction.
Recent Reviews Mention...
“The movers were excellent”
“The movers themselves were professional.”
“Crew was professional and efficient.”
10. Conflict Handling
Nationwide Average: 4.07/10
Marathon Moving Co. shows a mixed performance with instances of exceptional corrective actions that are overshadowed by numerous reports of neglect and unresolved issues.
Recent Reviews Mention...
“helping out in a pinch shows willingness to right a wrong”
“never informed me about damaged items, did not right any wrong”
“ran out without telling me about the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Marathon Moving Co. generally receives high praise for meticulously wrapping and safeguarding belongings, though a few reports of damage and mishandling slightly mar their otherwise commendable record.
Recent Reviews Mention...
“furniture and artwork perfectly wrapped and safely moved”
“furniture was wrapped and covered”
“Movers packed and transported items with great skill”
Customer Insights
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Juan Sanchez | went above and beyond in moving process |
Jerry | went above and beyond |
Matt,Michelle,Jeremiah | Matt estimated well, Michelle coordinated effectively, Jeremiah managed the move well. |
Sue | Sue was very helpful throughout the process |
Steve Conroy, Anthony Sanchez | explained everything, respectful and professional team leader |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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