Roy's Moving is a residential and commercial moving service based in Boston, Massachusetts, serving the Greater Boston area and offering long-distance moves as well. They provide comprehensive services that encompass packing, storage, and moving. Roy's Moving exhibits years of experience as movers in Chelsea, MA, and their team is committed to handling all belongings with utmost care, ensuring they are securely transported and delivered in perfect condition. In addition to moving services, they also offer a top-quality storage service for customers who need temporary storage solutions during their move. The company distinguishes itself by offering affordable rates for its services and prioritizing customer trust and satisfaction.
Roy's Moving
![Roy's Moving logo](https://images.movewithgreatguys.com/logos/roysmoving.com.jpg?format=webp&width=3840&quality=75)
Moving Services
- Residential Moving Service
- Commercial Moving Service
- Local Moving Service
- Longdistance Moving Service
- Packing Service
- Storage Service
- Affordable Moving Service
- Office Moving Service
- Boston Area Moving Service
- Moving Packing Services
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Roy's Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Roy's Moving is highly praised for its exceptional, professional, and efficient moving services, with the vast majority of customers reporting outstanding satisfaction and recommending their services.
Recent Reviews Mention...
“hired Roy's for the second time and completely satisfied”
“everything was great”
“amazing experience with this moving company”
2. Punctuality
Nationwide Average: 8.07/10
Roy's Moving consistently demonstrates exceptional timeliness by arriving exactly on time or even early according to numerous accounts.
Recent Reviews Mention...
“arrived right on time”
“came on time”
“Arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Roy's Moving is highly regarded for its great value, excellent pricing, and very reasonable rates.
Recent Reviews Mention...
“of great value”
“Great pricing”
“The price is very reasonable”
4. Communication
Nationwide Average: 7.53/10
Roy's Moving generally excels with several instances of excellent responsiveness and attentiveness, though there are isolated incidents of unresponsiveness and miscommunication.
Recent Reviews Mention...
“Roy's has not been responsive”
“won't even return my calls after they moved me”
“Lydia made certain all our needs were met”
5. Speed
Nationwide Average: 8.58/10
Roy's Moving is overwhelmingly praised for being fast, efficient, and moving items quickly, with only a singular mention of seeming hurried without efficiency.
Recent Reviews Mention...
“everything moved within an hour”
“efficient in moving”
“fast and efficient”
6. Friendliness
Nationwide Average: 8.91/10
Roy's Moving consistently receives praise for their polite, courteous, and kind crew members, though there was a single instance where a crew seemed irritated by supervision.
Recent Reviews Mention...
“crew members were kind and considerate”
“gentlemen were polite and courteous”
“polite”
7. Will Hire Again
Nationwide Average: 8.18/10
Roy's Moving is overwhelmingly recommended by customers for future moves, indicating a strong likelihood of repeat business despite a few dissatisfied voices.
Recent Reviews Mention...
“would use Roy's again after two satisfactory moves”
“would highly recommend them”
“would hire Roy's again”
8. Professionalism
Nationwide Average: 8.31/10
Roy's Moving is overwhelmingly regarded as highly professional, with numerous commendations for the crew’s professionalism throughout various moving experiences, despite a couple of negative experiences.
Recent Reviews Mention...
“crew was professional throughout the move”
“business is very professional”
“crew lied to us”
9. Conflict Handling
Nationwide Average: 4.07/10
Roy's Moving generally shows a lack of responsiveness and effort to address and correct issues, with a notable exception where they promptly issued a credit and an apology.
Recent Reviews Mention...
“Roy's has not been responsive to replace lost/stolen items”
“promised to refund me some money, but no show”
“did not make an effort to correct issues”
10. Precision & Care
Nationwide Average: 8.01/10
Roy's Moving generally receives high praise for meticulously caring for belongings, despite a few reports of mishandling leading to damage or lost items.
Recent Reviews Mention...
“items were well cared for during the move”
“packed our fine china and art carefully”
“missing furniture and electronics”
Great Crew Members
Yonatan | My friend Yonatan recommended this business |
Roy | Roy provided exceptional service |
Silverio, Henry, Walter | appreciate their professionalism and kindness |
Roy | fabulous team deserves praise |
Roy | Roy was diligent, careful, and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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