Mass Bay Movers is a Boston-based moving company established in 2015 by Sal Barresi III. The company, with more than 30 experienced employees and two locations in Massachusetts, serves Boston, MA and the surrounding metro area, handling over 1,000 relocations annually. The company serves all six states in New England and also offers relocation services to New York. Besides normal residential movement, Mass Bay Movers also offers services in areas such as office, retail, and commercial relocations, boarding school & college moving, restoration moves, packing services, and storage solutions, among others. Overall, the movers pride themselves on high customer service standards and attention to detail.
Mass Bay Movers - Boston Movers
Very Good
based on 111+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Mass Bay Movers - Boston Movers
Additional Cities Served: Cambridge, Somerville, Malden, Chelsea, Melrose, Winthrop Town
Moving Services
- Local Moving
- New England Moving
- Boston to New York Long Distance Movers
- Commercial Movers
- Water & Fire Damage
- Piano Movers
- School Moving
- Packing
- Senior Moving
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Summarized Review of Mass Bay Movers - Boston Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.92/10
Nationwide Average: 8.44/10
Mass Bay Movers - Boston Movers are highly regarded for their efficiency, professionalism, and the seamless experiences they provide, though there was a mention of some item damage.
Recent Reviews Mention...
“Mass Bay Movers made the move smooth and comfortable”
“Best movers in the area”
“Move went incredibly smoothly”
2. Punctuality
8.41/10
Nationwide Average: 8.07/10
Mass Bay Movers - Boston Movers consistently receives high praise for always being on time and prompt in their service.
Recent Reviews Mention...
“showed up on time”
“on time”
“the guys were prompt”
3. Communication
8.53/10
Nationwide Average: 7.53/10
Mass Bay Movers - Boston Movers is consistently praised for being friendly, responsive, and thorough in managing every detail, ensuring a smooth moving experience facilitated by pleasant and effective interactions.
Recent Reviews Mention...
“friendly and helpful in communications before the move”
“every detail is managed and covered”
“very responsive”
4. Speed
9.14/10
Nationwide Average: 8.58/10
Mass Bay Movers - Boston Movers consistently demonstrates efficiency and quickness in completing moves, often finishing in less time than estimated and always working with care and speed.
Recent Reviews Mention...
“worked with care and speed”
“finished in less time than quoted”
“move was completed quickly”
5. Friendliness
9.07/10
Nationwide Average: 8.91/10
Mass Bay Movers - Boston Movers has received consistent praise for their professionalism, courteousness, and the genuinely pleasant demeanor of their team.
Recent Reviews Mention...
“were friendly”
“were very professional and courteous”
“crew was nice and had a great sense of humor”
6. Will Hire Again
8.96/10
Nationwide Average: 8.18/10
Mass Bay Movers - Boston Movers is overwhelmingly favored for repeat business, with a strong sentiment of customer satisfaction and high recommendations for their services.
Recent Reviews Mention...
“would hire Mass Bay Movers again”
“would hire again”
“You won’t regret going with these guys”
7. Professionalism
9.07/10
Nationwide Average: 8.31/10
Mass Bay Movers - Boston Movers consistently exhibits outstanding professionalism, being recognized for their proficient, courteous, and thoughtful conduct throughout the moving process.
Recent Reviews Mention...
“crew conducted themselves professionally”
“handled the move professionally”
“most professional and thoughtful company”
8. Precision & Care
8.8/10
Nationwide Average: 8.01/10
Mass Bay Movers - Boston Movers has overwhelmingly positive feedback, with customers noting the exceptional protection of belongings, meticulous packing, and careful navigation, although there was a rare instance of antique damage.
Recent Reviews Mention...
“kept items well-protected during the move”
“AJ, Pedro and Victor took care of disassembly and shrink wrapping”
“took great care with my belongings”
Great Crew Members
| Gustavo | asked for locations and logistics, leading the crew effectively |
| AJ,Pedro,Victor | took care of disassembly and shrink wrapping to prevent mold in storage |
| Junior | Junior was the head of the moving team |
| Rich, Marcos, Marcus, Erica | Rich, Marcos, and Marcus worked tirelessly, and Erica was great at communication |
| Mass Bay Movers | hard work and patient on helping us moving |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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