M and M Movers

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M and M Movers
based on 270+ data points
Circle Info

About M and M Movers

M and M Movers is a family-owned moving company based in Fall River, Massachusetts, that has been serving the surrounding areas, including New Bedford, MA, for over 25 years. With a focus on both commercial and residential moving services, the company offers packing, hoisting, rigging, heavy lifting, piano moving, and appliance delivery. Notably, they provide appliance delivery services for Stan & Paul's Inc and Nate Lion's Appliance World. M and M Movers is fully licensed, bonded, and insured, and prides itself on delivering hassle-free moving solutions for local and long-distance moves.

Moving Services

  • Local and longdistance moving
  • Commercial and residential moving
  • Packing
  • Hoisting
  • Rigging
  • Piano moving
  • Appliance Delivery
  • Purchase of packing materials
  • Heavy lifting
  • Appliance delivery

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2015288

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of M and M Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.91/10

Nationwide Average: 8.44/10

Comment Dots

M and M Movers are predominantly praised for their friendly and professional staff, excellent service, and efficient work, with numerous positive experiences, overshadowing a few negative instances of dissatisfaction and damage.

Reviews Mention icon

Recent Reviews Mention...

they always provide excellent service

staff is friendly and professional

great work by movers

2. Punctuality

6.4/10

Nationwide Average: 8.07/10

Comment Dots

M and M Movers have a mixed track record with several instances of being on time and calling ahead, counterbalanced by complaints about being late, not providing timely notifications, and cancellations.

Reviews Mention icon

Recent Reviews Mention...

they were on time

took an additional 30 minutes over the expected time

they were over a half hr late

3. Affordability

8.33/10

Nationwide Average: 7.69/10

Comment Dots

M and M Movers is perceived as providing cost-effective services often priced lower than expected, creating high customer satisfaction with their reasonable and competitive pricing.

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Recent Reviews Mention...

cost less than quoted

the price was reasonable

very happy with the pricing, which was reasonable

4. Communication

3.79/10

Nationwide Average: 7.53/10

Comment Dots

M and M Movers predominantly receives criticism for unresponsiveness and failing to adequately address customer inquiries, although a few customers have reported satisfactory experiences with responsive and informative interactions.

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Recent Reviews Mention...

messages and emails were unanswered

did not respond to my complaint email

called ahead to inform about delay

5. Stick to Prices

3.5/10

Nationwide Average: 5.99/10

Comment Dots

M and M Movers often charges customers more than the initially quoted price, with reports of extra fees and higher final costs, notwithstanding a singular instance of charging less than quoted.

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Recent Reviews Mention...

charged me an extra $200 over quoted price

final cost was less than quoted

charged me over $100 more than told

6. Speed

8.26/10

Nationwide Average: 8.58/10

Comment Dots

M and M Movers generally provides highly efficient and quick services, although there have been isolated incidents of delays due to movers being on their phones or clients experiencing longer wait times.

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Recent Reviews Mention...

took longer because they were on their phones

very efficient move

very fast movers

7. Friendliness

8.74/10

Nationwide Average: 8.91/10

Comment Dots

M and M Movers generally provides a positive experience with consistent praise for their respectful, polite, and personable demeanor, although with a few isolated reports of unprofessional behavior.

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Recent Reviews Mention...

friendly and great with kids

all were very friendly

constantly complained and unprofessional behavior

8. Will Hire Again

6.67/10

Nationwide Average: 8.18/10

Comment Dots

M and M Movers has a polarized customer base that ranges from strong endorsements and repeat business to stark dissatisfaction and adamant advice against rehiring.

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Recent Reviews Mention...

unlikely to hire again due to lack of response

would 100% hire them again and recommend

highly recommend this company

9. Professionalism

7.96/10

Nationwide Average: 8.31/10

Comment Dots

M and M Movers generally receives high praise for their conduct and efficiency, although there are isolated reports of unprofessional behavior.

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Recent Reviews Mention...

professional

unprofessional behavior, smelling of marijuana

conducted themselves professionally

10. Conflict Handling

2.63/10

Nationwide Average: 4.07/10

Comment Dots

M and M Movers receives mixed feedback, with some customers praising their proactive approach in fixing issues while many others criticize their lack of timely communication, follow-up, and resolution to damages and dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

fixed a couple of things that were loose

company did not address my dissatisfaction

never communicated about the damage

11. Precision & Care

6.18/10

Nationwide Average: 8.01/10

Comment Dots

M and M Movers receives mixed feedback with several reports of careful and efficient service contrasting with numerous complaints of damage to possessions and property.

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Recent Reviews Mention...

very careful and considerate with personal belongings

staff works efficiently and carefully

they stole my sword

Great Crew Members icon

Great Crew Members

John, Sarahkept everything organized
NathanJust make sure you have food for Nathan
Jimmy,KellyScheduled with Jimmy, spoke with Kelly who were helpful
BrentBrent was helpful with information and timings
Mdeserves praise for creating the best experience
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact M and M Movers

Location
258 Brayton Ave, Fall River, MA, 2721
Phone
(508) 674-6683
Link
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