M and M Movers is a family-owned moving company based in Fall River, Massachusetts, that has been serving the surrounding areas, including New Bedford, MA, for over 25 years. With a focus on both commercial and residential moving services, the company offers packing, hoisting, rigging, heavy lifting, piano moving, and appliance delivery. Notably, they provide appliance delivery services for Stan & Paul's Inc and Nate Lion's Appliance World. M and M Movers is fully licensed, bonded, and insured, and prides itself on delivering hassle-free moving solutions for local and long-distance moves.
M and M Movers
About M and M Movers
Additional Cities Served: Fall River, Cranston, Warwick, Pawtucket, Taunton, East ProvidenceShow More >
Moving Services
- Local and longdistance moving
- Commercial and residential moving
- Packing
- Hoisting
- Rigging
- Piano moving
- Appliance Delivery
- Purchase of packing materials
- Heavy lifting
- Appliance delivery
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for M and M Movers?
Error. Please try again later.
Summarized Review of M and M Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
M and M Movers are predominantly praised for their friendly and professional staff, excellent service, and efficient work, with numerous positive experiences, overshadowing a few negative instances of dissatisfaction and damage.
Recent Reviews Mention...
“they always provide excellent service”
“staff is friendly and professional”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
M and M Movers have a mixed track record with several instances of being on time and calling ahead, counterbalanced by complaints about being late, not providing timely notifications, and cancellations.
Recent Reviews Mention...
“they were on time”
“took an additional 30 minutes over the expected time”
“they were over a half hr late”
3. Affordability
Nationwide Average: 7.69/10
M and M Movers is perceived as providing cost-effective services often priced lower than expected, creating high customer satisfaction with their reasonable and competitive pricing.
Recent Reviews Mention...
“cost less than quoted”
“the price was reasonable”
“very happy with the pricing, which was reasonable”
4. Communication
Nationwide Average: 7.53/10
M and M Movers predominantly receives criticism for unresponsiveness and failing to adequately address customer inquiries, although a few customers have reported satisfactory experiences with responsive and informative interactions.
Recent Reviews Mention...
“messages and emails were unanswered”
“did not respond to my complaint email”
“called ahead to inform about delay”
5. Stick to Prices
Nationwide Average: 5.99/10
M and M Movers often charges customers more than the initially quoted price, with reports of extra fees and higher final costs, notwithstanding a singular instance of charging less than quoted.
Recent Reviews Mention...
“charged me an extra $200 over quoted price”
“final cost was less than quoted”
“charged me over $100 more than told”
6. Speed
Nationwide Average: 8.58/10
M and M Movers generally provides highly efficient and quick services, although there have been isolated incidents of delays due to movers being on their phones or clients experiencing longer wait times.
Recent Reviews Mention...
“took longer because they were on their phones”
“very efficient move”
“very fast movers”
7. Friendliness
Nationwide Average: 8.91/10
M and M Movers generally provides a positive experience with consistent praise for their respectful, polite, and personable demeanor, although with a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“friendly and great with kids”
“all were very friendly”
“constantly complained and unprofessional behavior”
8. Will Hire Again
Nationwide Average: 8.18/10
M and M Movers has a polarized customer base that ranges from strong endorsements and repeat business to stark dissatisfaction and adamant advice against rehiring.
Recent Reviews Mention...
“unlikely to hire again due to lack of response”
“would 100% hire them again and recommend”
“highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
M and M Movers generally receives high praise for their conduct and efficiency, although there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“professional”
“unprofessional behavior, smelling of marijuana”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
M and M Movers receives mixed feedback, with some customers praising their proactive approach in fixing issues while many others criticize their lack of timely communication, follow-up, and resolution to damages and dissatisfaction.
Recent Reviews Mention...
“fixed a couple of things that were loose”
“company did not address my dissatisfaction”
“never communicated about the damage”
11. Precision & Care
Nationwide Average: 8.01/10
M and M Movers receives mixed feedback with several reports of careful and efficient service contrasting with numerous complaints of damage to possessions and property.
Recent Reviews Mention...
“very careful and considerate with personal belongings”
“staff works efficiently and carefully”
“they stole my sword”
Great Crew Members
John, Sarah | kept everything organized |
Nathan | Just make sure you have food for Nathan |
Jimmy,Kelly | Scheduled with Jimmy, spoke with Kelly who were helpful |
Brent | Brent was helpful with information and timings |
M | deserves praise for creating the best experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact M and M Movers
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
New Bedford Moving Services
Nearby Cities