Rainbow Movers, a Boston-based moving company, has been providing moving services since 1918 when it was founded by James McEnaney. Still owned and operated by the McEnaney family, the company offers a variety of moving and storage solutions for residential, corporate, and international clients. Rainbow Movers' corporate moving services include corporate relocations, office relocations, and various commercial logistic services. They cater to the Boston Metropolitan Area, including Worcester, MA. The company, which prides itself on its A+ Better Business Bureau rating and WBE Certification, has won the North American Moving Services Fastest Growing Agent Award on the East Coast.
Rainbow Movers
About Rainbow Movers
Additional Cities Served: Providence, Framingham, Pawtucket, Taunton, Chicopee, AttleboroShow More >
Moving Services
- Residential Moving
- Corporate Moving
- International Moving
- Storage Services
- Local and LongDistance Moving
- Corporate Relocations
- Commercial Logistic Services
- Office Relocations
- Commercial Moving
- ShortTerm and LongTerm Storage Solutions
Massachusetts Moving License
Active
Last Checked: 03/01/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Rainbow Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rainbow Movers receives mixed reviews, with many customers experiencing exceptional service and others facing severe disappointments and unprofessionalism.
Recent Reviews Mention...
“Worst most unprofessional moving company”
“excellent experience with Rainbow Movers”
“perfect service with polite and respectful crew”
2. Punctuality
Nationwide Average: 8.07/10
Rainbow Movers generally performs well with numerous instances of on-time service, though there have been several significant complaints regarding delays and scheduling issues.
Recent Reviews Mention...
“arrived on time”
“coordinated with the facility on moving dates”
“they showed up within the given window”
3. Affordability
Nationwide Average: 7.69/10
Rainbow Movers receives mixed reviews with some customers finding their services reasonably priced or even cheaper than expected, while others criticize the company for high charges and lack of affordability.
Recent Reviews Mention...
“charged us almost $10,000”
“"whatever we are paying, it was worth it"”
“provided a fair estimate quickly”
4. Communication
Nationwide Average: 7.53/10
Rainbow Movers exhibits a polarized feedback spectrum, with many customers praising their responsiveness and attention to detail, while a significant number express dissatisfaction due to unprofessional interactions and ineffective communication efforts.
Recent Reviews Mention...
“answered all my anxious questions”
“they walked us through the process, answering questions”
“no response at all.”
5. Stick to Prices
Nationwide Average: 5.99/10
Rainbow Movers predominantly receives praise for their pricing integrity, with most customers reporting that the final cost matched or even undercut the initial quotes, barring one instance of dissatisfaction regarding a significant price increase.
Recent Reviews Mention...
“no mention of price changes, so assuming stuck to quoted prices”
“not a nickel more than quoted”
“provided a fair estimate and stuck to it”
6. Speed
Nationwide Average: 8.58/10
Rainbow Movers generally provides quick and efficient service, though there are rare instances where customers have voiced major concerns about timing issues.
Recent Reviews Mention...
“very quick but still perfect service”
“were in and out within 15 minutes”
“No need for speed”
7. Friendliness
Nationwide Average: 8.91/10
Rainbow Movers is generally perceived positively, with numerous clients highlighting their polite, professional, and courteous service, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“unprofessional moving company”
“Andre and Sherri were compassionate and professional”
“polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Rainbow Movers receives starkly polarized feedback, with a notable divide between customers who would unequivocally use their services again and those who express strong dissatisfaction and regret.
Recent Reviews Mention...
“worst company ever dealt with”
“would hire Rainbow Movers again”
“would call them for our retirement move”
9. Professionalism
Nationwide Average: 8.31/10
Rainbow Movers has mixed reviews, with significant acknowledgment of professional conduct by many crew members, countered by numerous complaints about unprofessional behavior.
Recent Reviews Mention...
“most unprofessional moving company”
“Jim knows his business, crew WORKED”
“they put the client first, professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Rainbow Movers overwhelmingly appears to neglect addressing or rectifying customer issues, despite a few instances where they significantly prioritized client satisfaction.
Recent Reviews Mention...
“did not care at all because we did not take the insurance”
“put the client first even with loss of business”
“unable to right a wrong.”
11. Precision & Care
Nationwide Average: 8.01/10
Rainbow Movers receives a mix of extremely positive and deeply negative reviews, indicating inconsistency in their performance.
Recent Reviews Mention...
“they broke and lost items”
“nothing was broken”
“carefully handled items without bumping walls”
Great Crew Members
Jim, Samantha, Bryan | Jim knows his business, Samantha answered questions, Bryan and crew worked effectively |
Andre Tongo, Sherri Lynch | they were compassionate and answered our questions |
Samantha, Kim, Tim, Bobby, Michael | special shout out - recommend these crew members |
Erin | coordinated everything and ensured safety of items, friendly and professional |
Alex, Matt, Connor | Alex led the team exceptionally, Matt and Connor were great supports |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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