Vanguard Moving Services, Inc is a Massachusetts-based, family-owned moving company that has been in business for over 15 years. The company's operations are concentrated in Cape Cod, Nantucket, Martha's Vineyard, Plymouth and South Shore, MA, and it also offers nationwide moving services. Committed to delivering a more personal, worry-free experience, Vanguard Moving Services handles every part of the moving process, from door to door, without outsourcing. Their services include residential and corporate moving, a versatile 'White Glove Delivery' service, and cross-country moving. With well over a decade of industry experience, Vanguard prides itself on its technical expertise and unparalleled service quality, distinguishing it from many other movers in Malden, MA.
Vanguard Moving Services, Inc
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Vanguard Moving Services, Inc
Additional Cities Served: Fall River, Malden, Weymouth Town, Barnstable Town, Watertown Town
Moving Services
- Residential Moves
- Office Moves
- Coast To Coast
- White Glove Delivery
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Vanguard Moving Services, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Vanguard Moving Services, Inc is highly praised for its outstanding service, professionalism, and customer experience, despite a few reports of issues such as unprofessionalism and unexpected costs.
Recent Reviews Mention...
“Vanguard's level of service is outstanding”
“Highly recommend Vanguard and MELINDA's crew”
“thoroughly easy and pleasant experience”
2. Punctuality
Nationwide Average: 8.07/10
Vanguard Moving Services, Inc receives mixed reviews, demonstrating consistent on-time arrivals for many but also significant complaints about not adhering to scheduled times or no-show issues.
Recent Reviews Mention...
“crew was on time”
“did not deliver when they said”
“no show on delivery date and late subsequent updates”
3. Affordability
Nationwide Average: 7.69/10
Vanguard Moving Services, Inc has received mixed reviews, with several customers facing significant overcharges, while a few others found their pricing to be reasonable and competitive.
Recent Reviews Mention...
“cost me over $7000”
“paid triple what was originally contracted”
“tried to overcharge by $4000”
4. Communication
Nationwide Average: 7.53/10
Vanguard Moving Services, Inc generally excels with many customers praising their helpful, responsive service and excellent customer care, though a notable minority experienced significant issues with notice, responsiveness, and accuracy of information.
Recent Reviews Mention...
“kind and extremely helpful staff”
“every staff member was extremely helpful”
“called me the night before delivery without any notice”
5. Stick to Prices
Nationwide Average: 5.99/10
Vanguard Moving Services, Inc has received mixed feedback, with numerous instances of charging more than initially quoted but also several cases where they charged less or stuck precisely to the estimate.
Recent Reviews Mention...
“charged extra after breaking items”
“more than doubled the price without notice”
“demanded more money than agreed upon”
6. Speed
Nationwide Average: 8.58/10
Vanguard Moving Services, Inc generally receives high praise for efficiency and quick delivery, though there have been notable exceptions with significant delays.
Recent Reviews Mention...
“moving crew was efficient”
“crew was efficient”
“took over a month to deliver”
7. Friendliness
Nationwide Average: 8.91/10
Vanguard Moving Services, Inc is overwhelmingly perceived as having a caring, cooperative, and exceptionally courteous team, despite a singular report of rudeness.
Recent Reviews Mention...
“Tom and Julie have built a caring and cooperative team”
“Crew was very courteous”
“every staff member was kind ”
8. Will Hire Again
Nationwide Average: 8.18/10
Vanguard Moving Services, Inc garners enthusiastic recommendations and repeat business from many customers, although there are noteworthy criticisms, particularly regarding price and service satisfaction.
Recent Reviews Mention...
“amazed by service and would recommend using Vanguard”
“recommend this company and would hire again”
“would 100% call Vanguard”
9. Professionalism
Nationwide Average: 8.31/10
Vanguard Moving Services, Inc generally receives high acclaim for their efficiency, courtesy, and skilled handling of items, though a few reports of unprofessional behavior tarnish an otherwise sterling reputation.
Recent Reviews Mention...
“Organized, efficient, and courteous conduct”
“professional and well-trained movers”
“crew was skillful with larger/awkward items”
10. Conflict Handling
Nationwide Average: 4.07/10
Vanguard Moving Services, Inc generally shows minimal effort towards addressing and rectifying issues, although there is a singular account of them going above and beyond.
Recent Reviews Mention...
“no effort shown to rectify the delayed delivery situation”
“BBB rating is a big fat F.”
“They go above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Vanguard Moving Services, Inc generally receives high praise for the attentive and careful handling of customers' belongings, though there are notable instances of dissatisfaction due to damage and careless handling.
Recent Reviews Mention...
“MELINDA went above and beyond caring for sentimental items”
“great care of all of our belongings”
“took great care of all belongings”
Great Crew Members
| MELINDA | truly treats belongings as if they were their own |
| Tom, Julie | praised for building an outstanding organization and training |
| Tom | Tom is a knowledgeable owner with fantastic techniques |
| Tom, Julie | Tom and Julie deserve praise for their professionalism |
| Tom, Julie | Tom and Julie are wonderful to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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