Real Deal Van Lines Inc. is a fully licensed and insured moving company serving the greater New England area. It has a team of professionals experienced in residential, business, and in-home relocations. This Worcester, MA moving company performs full-service moves, which include packing, wrapping, and padding all furniture and disassembling and reassembling necessary items. This company also has a secure and digitally monitored facility if you need overnight storage. You can rest assured that your belongings will be safe in its care. Real Deal takes your safety seriously. Every employee is drug tested and has criminal background checks to ensure they’re experienced in their field. Real Deal Van Lines opened its doors in 2013. It charges no extra fees for pianos, gun safes, pool tables, bulky items, or stairs.
Real Deal Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Real Deal Van Lines
Additional Cities Served: Framingham, Chicopee, Leominster, Fitchburg, Gardner
Moving Services
- Local moves
- Longdistance moves
- Crosscountry moves
- International moves
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Real Deal Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Real Deal Van Lines appears to generally provide a highly satisfactory experience, despite a few reports of disrespect and damage to customer's belongings.
Recent Reviews Mention...
“Efficient time wise but broke my desk”
“they took away all the stress and were amazing”
“All around superior service”
2. Punctuality
Nationwide Average: 8.07/10
Real Deal Van Lines generally excels at arriving on time or even early, showcasing a high level of reliability, although there were a few instances of significant delays and poor communication.
Recent Reviews Mention...
“arrived sooner than anticipated”
“They were prompt”
“extremely punctual, moved quickly”
3. Affordability
Nationwide Average: 7.69/10
Real Deal Van Lines generally provides very competitive and fair pricing, with many customers appreciating the value they receive, though a notable minority have reported issues with being charged more than initially quoted or facing unexpected fees.
Recent Reviews Mention...
“all done for under $500”
“quoted $580, charged $739 and $1,070”
“superb value”
4. Communication
Nationwide Average: 7.53/10
Real Deal Van Lines has mixed reviews, showing a stark contrast between customers experiencing excellent, responsive, and helpful interactions, and others facing significant challenges with unresponsiveness, rudeness, and lack of helpful communication.
Recent Reviews Mention...
“never got back to me after calling twice”
“extremely accommodating to everything needed”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Real Deal Van Lines displays a polarizing performance, with numerous reports of significant price deviations and unexpected charges contrasted by many instances of accurate estimations and adherence to the initially quoted prices.
Recent Reviews Mention...
“bill was $200.00 over their quote”
“cost was incredibly reasonable for the service”
“quoted price changed to higher without proper explanation”
6. Speed
Nationwide Average: 8.58/10
Real Deal Van Lines generally provides incredibly swift and efficient moving services, although a few reports mention issues related to speed and efficiency.
Recent Reviews Mention...
“packed everything from apartment in no time”
“whole apartment moved in under 3 hours”
“absolutely no order in moving process”
7. Friendliness
Nationwide Average: 8.91/10
Real Deal Van Lines predominantly receives high praise for their team's personable, professional, and pleasant demeanor, although there were a few instances of dissatisfaction regarding unfriendly and unprofessional behavior.
Recent Reviews Mention...
“were friendly and professional”
“worked so well together”
“Personable and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Real Deal Van Lines garners strong endorsements and repeat business interest from the majority of its customers, despite a minority expressing dissatisfaction and reluctance to rehire.
Recent Reviews Mention...
“would not hire again”
“will forever recommend them”
“would recommend them to everyone”
9. Professionalism
Nationwide Average: 8.31/10
Real Deal Van Lines predominantly receives high praise for their professional and accommodating service, though there are notable instances of unprofessional behavior and dissatisfaction among a smaller group of clients.
Recent Reviews Mention...
“professional and extremely accommodating”
“very professional”
“Personable and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Real Deal Van Lines predominantly fails to respond adequately to customer issues and damages, with very few exceptions where they attempted to exceed expectations or address concerns.
Recent Reviews Mention...
“never responded to my follow-up calls”
“refused to fix damages despite having insurance”
“never explained how to file a claim”
11. Precision & Care
Nationwide Average: 8.01/10
Real Deal Van Lines has shown inconsistent performance, with numerous instances of careful handling and attention to detail juxtaposed against reports of damage and mishandling.
Recent Reviews Mention...
“they broke my desk due to improper loading”
“made sure everything was properly placed and assembled”
“made sure my furniture was safe”
Customer Insights
Cost: $ 734.00 from 13 reviews
Local Move Duration: 3 hours from 32 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Malik,Nick,Nick 2.0 | did an amazing job and were professional |
| Nate, Denom, Anna | thank you taking the stress out of moving |
| Nate, Nick, Denom | very professional, worked well together, swift move |
| Luis, Manny | Thanks Luis and Manny |
| Nate, Manny | Nate & Manny were efficient and made the experience friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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