UNITS Moving and Portable Storage of Northeast MA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Framingham, Waltham, Fitchburg, Marlborough, Gardner
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Summarized Review of UNITS Moving and Portable Storage of Northeast MA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage of Northeast MA consistently provided exceptional, responsive, and professional service, making the moving and storage process easy, stress-free, and highly satisfactory for customers, as evidenced by unanimous praise for excellent customer experiences and the effectiveness of the service provided.
Recent Reviews Mention...
“great experience from start to finish”
“Units was just what we needed for our large home addition”
“Steve and Dylan made the experience appreciable and easy.”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage of Northeast MA consistently delivers and picks up on time, often exceeding expectations with same-day service, timely communications, and adherence to scheduled time windows.
Recent Reviews Mention...
“delivered exactly when we wanted”
“delivered same day, contacted before and after pickup”
“Able to deliver the unit fast”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage of Northeast MA consistently offers highly competitive prices, larger containers for the same rate as competitors, and is universally praised for its reasonable costs and overall economical solutions.
Recent Reviews Mention...
“Better prices than national firms”
“Affordable and clean units”
“compared prices and theirs were the best”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage of Northeast MA excels in providing quick, clear, and personalized interactions, with consistently high praise for their responsiveness, friendly staff, and the notable attentiveness of a team member named Seth.
Recent Reviews Mention...
“easy to communicate with”
“Highly responsive and personalized service”
“staff was friendly and easy to work with”
5. Speed
Nationwide Average: 8.58/10
UNITS Moving and Portable Storage of Northeast MA has consistently delivered a fast and seamless service, including prompt delivery and pick-up, while also allowing ample time for packing and unpacking.
Recent Reviews Mention...
“delivery and pick up was seamless and fast”
“Super quick delivery”
“no rush in packing and unpacking process”
6. Friendliness
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage of Northeast MA consistently delivers exceptional service, characterized by a warm, personable staff including individuals like Steve, Dylan, and Seth, who contribute to a pleasant and hassle-free moving experience by being easy to work with, approachable, and genuinely committed to customer satisfaction.
Recent Reviews Mention...
“Steve and Dylan were easy to work with.”
“Owner knew my name and personal details”
“staff was friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage of Northeast MA receives overwhelmingly positive feedback for its service, with customers frequently stating they would use the company again or highly recommend it to others.
Recent Reviews Mention...
“would not use any other company”
“Highly recommend working with Steve and Dylan.”
“Highly recommend Units”
8. Professionalism
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage of Northeast MA receives consistent praise for their expert, respectful, and highly professional staff, emphasizing the seamless and stress-relieving experience they offer during moving and storage operations.
Recent Reviews Mention...
“professional staff are second to none”
“dylan was very professional”
“Very professional”
9. Precision & Care
Nationwide Average: 8.01/10
UNITS Moving and Portable Storage of Northeast MA maintains a high standard, ensuring that customers' furniture and belongings emerge in pristine condition, are well-secured, and the pods used for storage are clean.
Recent Reviews Mention...
“my furniture came out as it went into it, no damage”
“everything was in perfect condition when unloaded”
“Items were in same condition as packed”
Great Crew Members
| Steve, Dylan | Made the move uncomplicated despite complex needs. |
| Seth, Dylan | seth made the process clear and dylan made sure we were satisfied |
| Seth | Thank you Seth |
| Seth | Thanks, Seth and his crew |
| Seth, Steve, Dylan | Seth or Steve for organizing, Dylan as the delivery driver |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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