Olympia Moving & Storage is a full-service moving company with 200 employees and a fleet of over 100 trucks across its locations in four major cities: Boston, Washington DC, Philadelphia, and Austin. For 30 years, it has provided customers with the highest level of service, whether they are looking for local, cross-country, or international movers. Olympia Moving & Storage helps families, realtors, commercial companies, and educational institutions by easing their transition from one location to another while taking care of their possessions with the utmost respect. Move plans are customized and executed by highly trained staff, all of whom must continuously undergo rigorous training. If you are seeking a variety of moving services in Fall River, MA, this company is a viable option. As part of its personalized service, you will receive a dedicated sales representative, claims agent, and moving coordinator to assist you when you book a move with this company. Olympia Moving & Storage gives back to the community by supporting Special Olympics events and athletes.
Olympia Moving & Storage
About Olympia Moving & Storage
Additional Cities Served: Weymouth Town, Taunton, Chicopee, Attleboro, Woonsocket, Keene
Moving Services
- Car & Vehicle Transport
- Piano Moves
- Hoisting and Craning
- Servicing and Moving Specialty Items
- Relocation Concierge Services
- Restoration Services Moving
- Corporate Relocation
- Military Moves
- Government Employee Relocation
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Olympia Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Olympia Moving & Storage receives high praise for their professionalism, efficiency, and overall great service, although there are a few significant accounts of dissatisfaction and issues raised by some customers.
Recent Reviews Mention...
“the work was superb from beginning to end”
“they are a well-coordinated ballet”
“amazing job in both situations”
2. Punctuality
Nationwide Average: 8.07/10
Olympia Moving & Storage generally receives high praise for being on time and early, with only a few instances of late arrivals and communication issues.
Recent Reviews Mention...
“they were on site early”
“followed through with their scheduled pick-up and delivery”
“They arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Olympia Moving & Storage is generally perceived as offering reasonable, competitive, and often lower-than-expected pricing, despite a few instances of customers feeling overcharged or finding their services expensive.
Recent Reviews Mention...
“price rate was very reasonable”
“price was competitive and fair”
“paid them top dollar for quality service”
4. Communication
Nationwide Average: 7.53/10
Olympia Moving & Storage is often praised for its frequent follow-ups, responsiveness, and ability to efficiently manage changes and inquiries, though a few customers experienced significant issues with responsiveness and communication from the company.
Recent Reviews Mention...
“called multiple times to ensure satisfaction”
“office's ability to make last-minute changes”
“customer service is excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Olympia Moving & Storage generally receives mixed feedback, with numerous customers praising them for matching or undercutting their quotes, while a significant portion also reports substantial discrepancies between the estimates and final charges.
Recent Reviews Mention...
“corrected invoice when error was pointed out”
“final cost ~25% over initial quote”
“Our price was reduced, they stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Olympia Moving & Storage consistently receives praise for their efficiency and swiftness in completing moves, often finishing ahead of schedule and working at a fast pace with only a few reports of delays or slower service.
Recent Reviews Mention...
“move quickly”
“moved entire house in approximately 4ish hours”
“Completed in just 2 hours”
7. Friendliness
Nationwide Average: 8.91/10
Olympia Moving & Storage consistently exhibits polite, professional, and amicable interactions, with the majority of customers reporting highly positive experiences regarding the warm and approachable demeanor of their staff, despite isolated instances of perceived unfriendliness.
Recent Reviews Mention...
“polite, respectful, and caring”
“friendly movers”
“great people”
8. Will Hire Again
Nationwide Average: 8.18/10
Olympia Moving & Storage has received overwhelmingly positive feedback, with the majority of customers expressing high satisfaction and a strong likelihood of recommending and rehiring the company, despite a few reports of negative experiences.
Recent Reviews Mention...
“would welcome them back anytime”
“will certainly use them again”
“Thanks, Olympia!”
9. Professionalism
Nationwide Average: 8.31/10
Olympia Moving & Storage generally receives high praise for their knowledgeable, efficient, and respectful behavior, although there are a few reports of unprofessional conduct and issues with service delivery.
Recent Reviews Mention...
“they were professional, knowledgeable and thorough”
“worked well together and very responsive”
“they were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Olympia Moving & Storage exhibits inconsistency, with some customers reporting prompt and satisfactory resolutions or above-and-beyond service, while a significant number of others experience issues such as ignored complaints, unresolved damages, and lack of accountability or proper follow-up.
Recent Reviews Mention...
“addressed billing error promptly”
“did not address the issue with damaged items well”
“no response or attempt to rectify the situation after complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Olympia Moving & Storage generally receives praise for meticulous packing and safe transport of belongings, although there are some reports of negligence resulting in damage.
Recent Reviews Mention...
“very concerned with treating our belongings well”
“loaded all our belongings safely”
“good job of packing glassware and big TV”
Customer Insights
Cost: $ 2388.00 from 3 reviews
Local Move Duration: 8 hours from 7 reviews
Interstate Move Duration: 4 days from 7 reviews
Great Crew Members
Ionel Caspreac | made sure the cabinets were safely anchored |
Nequita, Geo, Nick | packed and organized chaos, made it stress-free. |
Eddie | got the moves set up correctly and easily |
Matt Beaupre | responsive, helpful, and fair |
Eddie McDaid | Eddie was fantastic, responsive, and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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