Preferred Movers is one of the finest moving companies in Massachusetts. It has years of experience providing short and long-distance moves for customers in the region. Each move is carefully planned and executed to ensure a smooth transition. Its movers are trained to use proper techniques and tools while keeping a great, positive attitude, which makes even the trickiest moves seem easy and relaxed. Preferred Movers specializes in home and business relocation, piano moving, and expert packing. It also has a climate-controlled storage facility that regulates temperature and humidity levels, providing optimal conditions for storing your valuables. Preferred Movers is recognized by the AMSA and rated A+ by the BBB, so you can trust that it’s a reputable company. It has an office in Merrimac near you and a strong presence in Lowell, MA.
Preferred Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Preferred Movers
Additional Cities Served: Lawrence, Framingham, Haverhill, Methuen, Gloucester, GardnerShow More >
Moving Services
- Local Moves
- Long Distance
- Corporate Moves
- Storage Services
- Packing Services
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Preferred Movers?
Error. Please try again later.
Summarized Review of Preferred Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Preferred Movers is highly regarded by most customers for their professionalism, efficiency, and exceptional moving services, although a few experiences were reported as unsatisfactory.
Recent Reviews Mention...
“Ten stars would be more appropriate”
“got the job done without any issues”
“they showed up and were efficient”
2. Punctuality
Nationwide Average: 8.07/10
Preferred Movers generally receives high praise for being on time and prompt, although there are a few instances of significant delays and scheduling issues reported by some customers.
Recent Reviews Mention...
“on time”
“they showed up and were prompt”
“movers were prompt”
3. Affordability
Nationwide Average: 7.69/10
Preferred Movers is generally perceived as offering fair and reasonable pricing, with most customers finding great value for the services provided, despite a few reports of unexpected costs.
Recent Reviews Mention...
“fair pricing”
“added unexpected costs”
“Fairly priced moving company”
4. Communication
Nationwide Average: 7.53/10
Preferred Movers generally exhibits exceptional responsiveness and clarity in their interactions, with many customers lauding the staff's professionalism, particularly Jamie's, but the company faces criticisms from a minority of clients for issues around follow-ups and transparency regarding additional costs and claims.
Recent Reviews Mention...
“poor communication about extra costs”
“explained everything and answered all questions”
“Jamie was fabulous at communicating”
5. Stick to Prices
Nationwide Average: 5.99/10
Preferred Movers generally adheres to their initial estimates, with several customers highlighting their professionalism in avoiding unexpected charges, but a few have reported incidents of the company not honoring their quoted price.
Recent Reviews Mention...
“added unexpected charges to quote”
“no hidden fees or added on costs”
“quote was accurate”
6. Speed
Nationwide Average: 8.58/10
Preferred Movers generally receives high praise for being fast and efficient, though there are a few reports of slow service and incomplete jobs.
Recent Reviews Mention...
“were prompt/efficient”
“super fast and efficient”
“handled the move quickly”
7. Friendliness
Nationwide Average: 8.91/10
Preferred Movers receives overwhelmingly positive feedback for their courteous, professional, and pleasant staff, though a few instances of unprofessional behavior slightly mar the overall impression.
Recent Reviews Mention...
“Jamie was so kind and gracious”
“great attitudes”
“movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Preferred Movers generally comes highly recommended by customers who overwhelmingly express a strong intention to use their services in the future, though a very small minority had a bad experience and would not rehire.
Recent Reviews Mention...
“would be more appropriate”
“thanks y'all”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Preferred Movers consistently receives praise for their crew's professional conduct, courtesy, and efficiency, with only isolated incidents of dissatisfaction regarding professionalism.
Recent Reviews Mention...
“Eddie and our other two workers were top-notch”
“professional movers”
“done professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Preferred Movers has received highly mixed feedback, with instances of exceptional service and rectification on one side, contrasted by multiple reports of unresolved issues and dissatisfaction with their handling of problems on the other.
Recent Reviews Mention...
“extra consideration given for complicated scheduling”
“did not rectify the situation satisfactorily”
“go the extra steps to ensure a seamless move”
11. Precision & Care
Nationwide Average: 8.01/10
Preferred Movers generally receive high praise for their meticulous and respectful treatment of customers' possessions, although there are some reports of significant mishandling resulting in damage.
Recent Reviews Mention...
“excellent handling of valuable cargo”
“took care when moving my belongings”
“movers were careful”
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Interstate Move Duration: 3 days from 9 reviews
Great Crew Members
| Jamie, Eddie | Jamie and Eddie mentioned specifically for being kind, gracious, and top-notch |
| Eddy, Damion | did a fantastic job and deserve a HUGE raise |
| Damian | Damian and team were great and hustled |
| Eddie, Damian | Eddie and Damian were professional and efficient |
| Damian | Damian and his crew did a fantastic job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Preferred Movers
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Lowell Moving Services
