Phoenix Moving & Storage is a professional moving company based in Boston, MA, servicing customers throughout the United States with its high-quality, reliable moving solutions. Their services include local and long-distance moves, packing and unpacking services, loading and unloading, and even storage solutions. Offering its services to both residential and commercial customers, Phoenix Moving & Storage is not only available for Boston clients but also provides services for those looking for movers in Cambridge, MA. Customer satisfaction is the company's priority and it ensures a stress-free moving experience. With competitive rates and customizable solutions for every budget, you can rest assured that your move will be handled professionally. The company is fully licensed with the Massachusetts Department of Public Utilities and carries Cargo, Motor Vehicle, and General Liability Insurance.
Phoenix Moving & Storage
Ranked Top 10 Best Movers in Boston, MA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Error. Please try again later.
About Phoenix Moving & Storage
Additional Cities Served: Worcester, Cambridge, Quincy, Lynn, Newton, SomervilleShow More >
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Moving Services
- Local Moving
- Interstate Moving
- Packing Services
- Storage Solutions
- Piano Movers
- Packing and unpacking services
- Loading and unloading
- Moving with Storage
- Delicate handling of your stuff
- Clean, fully stocked moving trucks
Awards
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Summarized Review of Phoenix Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Phoenix Moving & Storage consistently impresses with its efficient, professional, and highly praised moving services, making them a top choice for anyone needing to relocate.
Recent Reviews Mention...
“Very efficient and professional service.”
“prompt, hardworking and professional”
“these guys are the best”
2. Punctuality
Nationwide Average: 8.07/10
Phoenix Moving & Storage consistently demonstrates outstanding commitment, routinely arriving on schedule or even earlier, earning high praise for their timeliness and reliability.
Recent Reviews Mention...
“They were punctual.”
“guys were prompt”
“came right on time”
3. Affordability
Nationwide Average: 7.69/10
Phoenix Moving & Storage is universally praised for its reasonable rates, with many customers noting that its quotes significantly underbid those of competitors and deliver excellent value for the service provided.
Recent Reviews Mention...
“Phoenix's offer is the most reasonable”
“quote was more than 50% less than other companies”
“price was reasonable”
4. Communication
Nationwide Average: 7.53/10
Phoenix Moving & Storage consistently demonstrates exceptional responsiveness, accommodating service, and clear, effective communication throughout the moving process, making the experience smooth and straightforward for customers.
Recent Reviews Mention...
“They called me 15 mins in advance”
“Walter was very organized and communicative”
“Walter was quick to respond and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Phoenix Moving & Storage consistently honors their initial quotes, ensuring no hidden charges, accurate estimates, and even offers refunds for any misquotes, thus demonstrating their commitment to fairness and transparency.
Recent Reviews Mention...
“they sent me a partial refund for the misquote”
“no hassle to change moving date and address”
“The quote was accurate and fair”
6. Speed
Nationwide Average: 8.58/10
Phoenix Moving & Storage is consistently praised for their quick, efficient, and organized services, completing moves swiftly and expertly despite various challenges.
Recent Reviews Mention...
“Moved everything quickly in one hour and 15 minutes”
“Arthur and Alex were quick and efficient”
“finished the move in a short amount of time”
7. Friendliness
Nationwide Average: 8.91/10
Phoenix Moving & Storage consistently demonstrates exceptional politeness, respect, and a highly personable approach, making them stand out in customer interactions and overall service quality.
Recent Reviews Mention...
“They were very polite”
“Artur and Alex are personable and helpful”
“crew worked nonstop”
8. Will Hire Again
Nationwide Average: 8.18/10
Phoenix Moving & Storage has overwhelmingly positive feedback, with customers frequently expressing a strong desire to use their services for future moves and to recommend them to others.
Recent Reviews Mention...
“will always use them when needed.”
“used them both times”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Phoenix Moving & Storage consistently receives praise for their crew's professionalism, efficiency, and courteous manners, underscoring an exceptionally professional and careful service in all aspects of their moving and storage tasks.
Recent Reviews Mention...
“Very professional crew.”
“were professional”
“service is exceptional and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Phoenix Moving & Storage demonstrates exceptional dedication by actively reaching out to apologize, showing enthusiasm in adjusting furniture, offering rescheduling without additional charges, and delving into problems with a readiness to assist.
Recent Reviews Mention...
“they took the time to reach out and apologize”
“enthusiastic about adjusting the furniture as needed”
“helped me reschedule free of extra charge”
11. Precision & Care
Nationwide Average: 8.01/10
Phoenix Moving & Storage consistently demonstrates an exceptional commitment to meticulously packing, moving, and treating customers' belongings with utmost caution and respect, resulting in overwhelmingly positive feedback on the safety and intactness of moved items.
Recent Reviews Mention...
“packed everything very carefully”
“they were careful with the move”
“all items arrived undamaged”
Customer Insights
Local Move Duration: 3 hours from 11 reviews
Great Crew Members
| Walter | commended for excellent call handling. |
| Walter | Walter was very accommodating and ensured a seamless move |
| Arthur, Alex | Arthur and Alex were efficient and polite |
| Artur, Alex, Walter | Artur and Alex provided exceptional service, Walter very communicative |
| Walter,Arthur,Alex | Walter was accommodating, Arthur and Alex worked efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Boston Moving Services
