Piece by Piece is your one-stop-shop for all things moving and storage in Greater Boston. This locally owned and operated business in Newton, MA has been helping people move since 2008, and it is proud to be one of the fastest-growing moving companies in the area. If you're seeking for movers in Boston, MA, their services might be just what you need. Piece by Piece offers complete residential and commercial moves with packing and storage options. You will be pleased to know that its office staff members are caring and service-minded, and all its movers are courteous and sensitive to customers’ property. These professionals use clean, state-of-the-art equipment for a safe and easy move. They offer the best prices paired with a money-back satisfaction guarantee, so there’s no risk involved in trying them out. A free in-home moving estimate will be provided to help you make a well-informed decision.
Piece by Piece Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Professional packing
- Crating
- Hoisting
- Fine art moving
- Piano moving
- Antiques moving
- Small moves
- Large moves
- Packing services
- Climatecontrolled storage
Awards
Have feedback for Piece by Piece Moving and Storage?
Error. Please try again later.
Summarized Review of Piece by Piece Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Piece by Piece Moving and Storage receives high praise for their exceptional services, efficiency, and professionalism, though they have faced some criticisms regarding service inconsistencies and pricing issues.
Recent Reviews Mention...
“great service by movers”
“could not be happier with the team”
“great service by the movers”
2. Punctuality
Nationwide Average: 8.07/10
Piece by Piece Moving and Storage generally receives high praise for their timely arrivals and efficient scheduling, though there are a few isolated complaints about delays and longer-than-expected move times.
Recent Reviews Mention...
“Showed up on time”
“was prompt”
“prompt texts with arrival times.”
3. Affordability
Nationwide Average: 7.69/10
Piece by Piece Moving and Storage receives mixed feedback, with several customers experiencing lower than expected costs and finding the services reasonably priced, while others report feeling overcharged and encountering costs exceeding initial estimates.
Recent Reviews Mention...
“very fair price”
“their pricing was noticeably competitive”
“tripled the monthly storage fee without notice.”
4. Communication
Nationwide Average: 7.53/10
Piece by Piece Moving and Storage generally receives high praise for their responsive, helpful, and professional interaction with customers, although there are a few instances of negative experiences regarding transparency and responsiveness.
Recent Reviews Mention...
“staff was clear and efficient”
“great communication with office”
“great from first contact to moving crew”
5. Stick to Prices
Nationwide Average: 5.99/10
Piece by Piece Moving and Storage has mixed reviews with several customers appreciating accurate quotes and fair billing adjustments, but some experienced unexpected charges and significant discrepancies between estimates and final costs.
Recent Reviews Mention...
“more than tripled storage cost without consent.”
“charged me to return items without prior agreement”
“cost was dead on”
6. Speed
Nationwide Average: 8.58/10
Piece by Piece Moving and Storage is generally regarded as efficient and quick, with numerous glowing reviews praising their remarkable speed during the moving process, despite a few isolated reports of slower-than-expected service.
Recent Reviews Mention...
“Fast”
“move was quick and easy”
“Move time was faster than I expected”
7. Friendliness
Nationwide Average: 8.91/10
Piece by Piece Moving and Storage consistently demonstrates a professional, courteous, and pleasant demeanor, with multiple instances of going above and beyond, which paints them as a company with a notably positive and friendly attitude in their interactions.
Recent Reviews Mention...
“they were very polite”
“Both guys were great”
“crew was friendly and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
Piece by Piece Moving and Storage receives strong endorsements from multiple satisfied clients expressing high likelihood of repeat business, despite a contrasting minority of customers who report negative experiences and a refusal to rehire the company.
Recent Reviews Mention...
“grateful for the service”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Piece by Piece Moving and Storage generally receives positive remarks for professional, efficient, and courteous service, though there are isolated complaints regarding unprofessional behavior and carelessness.
Recent Reviews Mention...
“extremely helpful throughout the move”
“Professional”
“Both guys were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Piece by Piece Moving and Storage shows inconsistent experiences, with some customers expressing dissatisfaction with unaddressed mistakes and poor resolutions, while others commend the company for its quick, effective problem-solving and exceeding expectations in customer service.
Recent Reviews Mention...
“refuse to pay for damaged items”
“did not attempt to right any wrongs.”
“Company did not take responsibility for mistakes”
11. Precision & Care
Nationwide Average: 8.01/10
Piece by Piece Moving and Storage has received mixed feedback, with numerous customers praising their meticulousness and attention to detail, while a notable segment reports damages and mishandling of belongings.
Recent Reviews Mention...
“protected our items well”
“Fast and careful with items”
“All pieces well protected”
Customer Insights
Cost: $ 800.00 from 5 reviews
Hourly Minimum: 4 hours from 3 reviews
Local Move Duration: 5.5 hours from 10 reviews
Great Crew Members
| Jason | Thank you Jason and the team |
| Andre | Andre and the crew are amazing |
| Nelson | Nelson and his crew were awesome |
| Andre | Andre was extremely professional, thoughtful, and courteous |
| Andre | Andre is passionate about customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Piece by Piece Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Boston Moving Services
Nearby Cities
